By
James Simpson
Thank you for your response and your attempts to help me. I'm glad to read you're not LG, I wouldn't wish that on anyone, certainly not working in the "stupid TV" division. I have worked my entire working life in the software sector, including senior management and therefore including the commercial and legal sides of the sector.
The ITVx app is not in the LG Content Store which I have access to. Are there multiple Content Stores or is access to the Content Store not standard for all users? How can that be? Does LG just let any software into its Content Store? Untried, untested, no acceptance testing? Where has LG learned such business practices? How has it survived so long? The Content Store carries the LG name, so therefore LG carries responsibility for it. LG should act responsibly. I got ITVx by calling up the ITVHUB, which asked me if I wanted to update. After a positive reply, ITVx was downloaded. What on earth is that? I have looked in ITVx but not watched any programmes yet.
No, "smart" means that there is a processor and storage, which can have an Internet connection. LG provides its so-called "operating system", which in my opinion has bugs in it - does LG pay the software houses to convert their software app to webOS? If not, how does that work? Do other smart TV manufacturers do that? How can a business run when suppliers determine what the product can do? As I get farther into this, the more I regret paying out so much money for such junk and dubious manufacturing procedures. Luckily the picture, sound and size of screen are good.
I wasn't aware that no smart TV has every app. What a way to run an industry!
There are many aspects to VPNs, not just getting round georestrictions on TV and streaming services. If you think VPNs are “a legal grey area” (which they’re not, imo), what do you think of IPTV, KODI? LG does not offer even one VPN but I cannot count how many IPTV viewers it offers in its Content Store. Are you saying that LG with its lack of VPNs is trying to influence what I watch on its TV? Or what I store in its fridge or freezer? I don’t live in Russia, Iran or North Korea – as long as I pay for my TV I can watch on it what I want, especially when it’s not illegal to watch it. Where does it say that in LG’s advertising and product description? Perhaps broadcasters and streaming services should pay the participants in their products proper fees which reflect 21st century broadcasting norms. I note that you use a VPN – is your solution not “a legal grey area”? Legal grey areas need to be updated for the 21st century.
I’m trying to make the best of my TV too. I don’t care about ITVx, it is the principles I care about. LG duped me into buying one of their products, which does not do what its advertising states either implicitly or explicitly. I think I’ll complain about it to one of the EU’s watchdogs.
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