Quantcast
Jump to content

  • 0

Magic Remote Pointer and other Issues


Speedemon

Question

I have a UK6300 LG TV. It has always worked faultlessly. However it now will not show the pointer unless I restart it and then it only there of only for 20 seconds and then it is gone. The LAN cable notification constantly disconnects and reconnects. The Web Browser no longer opens on my selected page. The Software version is the latest and when I tried to manually update the software in case the auto update got corrupted it will not recognize the USB drive as having the software on it. The software browser version is 05.50.15.

Any ideas what to do. I have two other LG TV's and all work perfectly.

Link to comment
Share on other sites

3 answers to this question

Recommended Posts

  • 0

In general, it's not possible to reinstall the same firmware via USB that's already installed in the TV, it does a version check,

doesn't recognize newer software and doesn't proceed.

First troubleshooting step is to unplug the TV from the power cord and let it sit for 15 minutes.  While it's unplugged you can also hold in the

TV's power button for 30 seconds to help drain any residual voltages.

Plug it back in and recheck the TV.  If the above did not help, you can try doing a full reset (It will be like when turned on for the first time)

You'll find it in settings/general

Also put fresh batteries in the remote control

Link to comment
Share on other sites

  • 0

Sorry to hear that. 

Have you tried unplugging all HDMI/USB/Ethernet cables/devices and turning on the TV to see if any issues

can be detected?  Then plug them back one at a time, ethernet first, to see if you find any correspondence

with the problems.  Sometimes, just reseating these things will help.

For further options call LG support.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By u84six
      I haven't searched this forum, but there has to be others who find that tv remote pointer to be extremely annoying. I'm actually surprised that we still can't turn that feature off. Having the cursor/pointer feature isn't even close to the importance of being able to shut off. I mean, how hard is to put one checkbox in the ui to toggle the feature on or off? It seems like a no-brainer, big bang for the buck change that many users would appreciate
    • By David Daul
      My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working.  I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote."  Well... this really stinks because the remote doesn't work!!!  I have tried a USB mouse, a new magic remote, other LG Remotes with no luck.  I have also tried using the button on the bottom of the tv.  And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
      This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs.  Does anyone have a trick for getting past this initial screen???
      Thanks for the help.
    • By News Reporter
      At Frieze London 2024, LG OLED and Akomfrah Bring Art and Technology
      Together to Inspire Audiences With a Thought-Provoking Film Installation

      SEOUL, Oct. 11, 2024 — LG Electronics (LG) has once again partnered with the widely respected artist and filmmaker, Sir John Akomfrah, for Frieze London 2024. This collaboration follows LG’s recent support of Akomfrah’s British Pavilion at the 60th International Art Exhibition at La Biennale di Venezia 2024. At Frieze London 2024, LG OLED has invited Akomfrah – an artist and filmmaker known for investigating themes such as memory, post-colonialism, temporality and aesthetics – to present a new video installation at the fair.
      Becoming Wind (2023) is a five-channel video installation that focuses on the intersection of social and environmental issues, looking specifically at the experience of non-binary and trans actors and activists in the context of the climate crisis. A profound meditation on identity formation is framed by an allegorical representation of the Garden of Eden and its disappearance; a montage of footage evoking the abundant richness of past biodiversity is interrupted by glimpses of blazing wildfires, scenes of racial discrimination and a fragmented text, underscoring responsibilities to confront multiple and intersecting crises.
      Powered by the compelling fusion of art and technology, multiple ultra-large LG OLED displays bring Akomfrah’s artistic narratives to life with stunning picture quality on an incredible scale. Notably, LG OLED’s self-lit nature reveals the full, vivid expression of the colors, enriching the depth and realism of the artwork’s multi-sensory elements for a truly immersive experience.
      LG’s commitment to making LG OLED a more sustainable choice closely aligns with Akomfrah’s drive to address climate change, human communities and the plight of migrant diasporas globally. LG OLED TVs incorporate fewer components than LCD TVs due to the absence of a backlight, which results in the 65-inch OLED TV using 60 percent less plastic compared to an LCD TV of the same size. Weighing in at about 20 percent less than an LCD TV of the same screen size, OLED screens also contribute to the reduction of CO2 emissions during transit. In addition, recycled plastic accounts for approximately 20 percent of the plastic used in the manufacturing of all LG TVs, including OLED models. These efforts have culminated in LG OLED TVs receiving environmental product certifications from the UK’s Carbon Trust and Switzerland’s SGS for four consecutive years, underscoring the company’s commitment to sustainability.*
      “I’m truly delighted to be able to bring my artistic vision to life with LG OLED,” said Akomfrah. “Becoming Wind aims to draw viewers into a deep state of contemplation about the intrinsic relationship between nature, humanity and technology through the interplay between sound and visuals. LG OLED’s advanced audiovisual capabilities and technological advancements enhance the sensory elements of the art, seamlessly integrating image, sound and emotion to take audiences on a visually compelling and intellectually stimulating journey.”
      “We are pleased to continue our collaboration with renowned artist Sir John Akomfrah to highlight how LG OLED captivates audiences by enhancing the depth of his thought-provoking artwork,” said Kate Oh, vice president of the Brand Communication Division at LG Home Entertainment Company. “LG OLED remains committed to supporting both artists and audiences who embrace our passion for innovation and positive change. We will continue to empower artists who seek to inspire the world through the intersection of art and technology.
      Visitors to Frieze London 2024 can experience Akomfrah’s artwork Becoming Wind from October 9 to 13 at The Regent’s Park. Visit the
      link hidden, please login to view to step into a world of artistic brilliance and explore captivating collaborations with LG OLED ART. # # #
      * Carbon Trust: Carbon Footprint Reducing certifications (2024 LG OLED evo G4 77”/65”/55”)
      Carbon Footprint Measured certifications (2024 LG OLED evo G4 97”/83”, C4)
      SGS: Environmentally Evaluated certifications (2024 LG OLED evo G4/C4/B4)

    • By Rizwan Sumra
      My LG television does not have a CI Module and pay chennals shows scrambled. In some LG televisions, some free to air channels work fine while others pay chennals will display the message "No CI Module". How to watch other LGTV "Scrambled" channels.
    • By Damian1
      After searching high & low, & also on the difficult to navigate LG website, I can't find which magic remote is compatible for my TV.
       
      The model.of my LG TV is - 32LQ630B6LA
      Can anybody assist, please?
       
      Many thanks.
×
×
  • Create New...