By Tom M
Today I switched to WOW internet service and dropped ATT and DirectTV. I purchased Sling, but now can't add it to my LG TV because there is no option that I can find to add an APP like Sling. There is no LG Content Store. What do I do?
By News Reporter
Most everyone agrees that technology and innovation have made our lives immensely easier and more productive. Two decades ago, working and studying from home was an entirely different experience without broadband, smartphones or Zoom. But there has been a need to make such technological innovation more accessible to everyone.
As part of the company’s new ESG (Environmental, Social and Governance) initiatives covering human rights, LG is committing to making its home appliances more accessible to the physically challenged. The new vertical laundry solution, WashTower, will be the first appliance from LG to include audio instructions and braille overlays. LG will increase the number of more accessible home appliance products and markets over the course of the year, starting with the enhanced WashTower and CordZero M9 robot vacuum cleaner.
Voice instructions in LG WashTower and CordZero M9 vacuum will make it easier for customers with visual impairment to access the appliance’s many advanced features via audio prompts alone. Additional tones will be implemented throughout the washing machine so there is clear feedback whenever a button is pressed to better guide the user in selecting the correct function and options.
Navigating LG WashTower’s Center Control for visually impaired customers will be infinitely more convenient with the use of braille overlays. Accessibility enhancements for more LG products including robot vacuums, washing machines, vacuum cleaners, refrigerators and air conditioners are in the works.
With a greater commitment toward good ESG management, LG is putting in place the necessary components to help ensure a better society for all and a better life for every customer. This effort has not gone unnoticed by LG’s long-time accessibility partner in the United States, the National Center for Accessible Media (NCAM), who is also a member of the LG Accessibility Advisory Council.
“LG’s U.S. accessibility council activities are particularly noteworthy; global teams from LG come together to host nearly a dozen leading U.S. accessibility experts and disability advocacy organization leaders,” said Donna Danielewski of NCAM. “They provide candid and critical input and feedback on LG’s latest hardware, software, and planned activities – while also receiving updates about LG’s progress along its accessibility journey. Our team in NCAM is always grateful for the opportunity to learn from the council participants (as well as representatives from all levels of LG) while also bringing our own expertise to the table.”
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I have a problem updating or installing amazon prime video app. When hitting the update button (after several factory resets) it simply says "Application has not been installed. Try again" after it stops.
This possibly happened due to a cancelled update a week ago.
Any ideas how to fix this? Factory reset doesn't work. App won't run without update, and update won't run.
By News Reporter
Life as we knew it may never be the same again. More time spent at home has piqued the interest of consumers looking to adopt a more intelligent way of living. This growing desire for seamless, connected, “work and play” environments is what is bringing the future faster to consumers today. Fortune Business Insights predicts1 the smart home market to reach USD 622.59 billion by 2026. In fact, that’s barely scratching the surface if LG ThinQ as anything to say about it.
What makes the smart technology less daunting today is because now everyone has a smartphone. And through that smartphone, consumers can control all aspects of their connected devices from the bed, the car or the office. The fact that the app has been downloaded over 30 million times is proof that there is an audience that’s hungry for the conveniences offered by smart products. But what conveniences are we talking about here?
Well, in one research study, LG ThinQ app users in the US said they were most satisfied with the app’s remote-control capabilities.2 Although some smart appliances such as robot vacuums are able to do the work for you, there still isn’t a washing machine that can pick up dirty clothes off the floor or a refrigerator that stocks itself. But just being able to control and monitor the home ecosystem from any location brings a whole new dimension of convenience.
The LG ThinQ app was designed to seamlessly connect with the company’s AI-enabled products and services, giving the user full visibility and access to all compatible home appliances while home or on the go. One Korean user discovered LG ThinQ to be an invaluable solution for her laundry routine. “With remote control and monitoring, I can set the washing machine to finish according to my schedule, which means I’m always free to take the laundry out immediately. I no longer have to worry about smelly or wrinkled clothes,” the user said.3
Proactive Customer Care (PCC) and Smart Diagnosis expand the user experience and is another key way ThinQ has made customers’ lives easier. After self-diagnosing every connected appliance on the system, the ThinQ app alerts users and relays insightful suggestions and tips for maintaining their products’ peak performance, such as changing the filter at appropriate times. “It’s great to have the ThinQ app on hand to remind me when it’s time to replace the air purifier filter,” said one participant in the survey. Instead of having to call in and wait hours (or days) for a service technician to visit, PCC and Smart Diagnosis help users identify and resolve the issues themselves. One ThinQ user noted, “Thanks to the PCC feature I’m able to receive alerts on my parent’s appliances so I can do all the maintenance work for them.”
Beyond adding value, LG smart home solutions are delivering more environmentally friendly features to match the priorities of environmentally-conscious consumers. In fact, energy-saving capabilities are one of the top drivers for American consumers switching from conventional devices to smart home products, according to the survey.
On the LG ThinQ app, energy monitoring dashboards displaying monthly usage information are available for every appliance so that users can see where they might be able to save energy by modifying their behavior. “I can never remember if I shut the refrigerator door all the way or switched the TV off,” admitted an environmental advocate who participated in the research. “Being able to check and control all of this on my phone is a huge relief.”
Vacation mode is another proven way to minimize energy use in the home when empty, and features such as Active Save perform tasks like measuring refrigerator openings throughout the day so that refrigerators can switch from low to high power modes automatically, all according to when the user prefers using them.
The ThinQ app is constantly evolving to better meet consumer needs. Additional features to be introduced in the 1st half of this year include Scan-To-Cook and Meal Kit orders which take the stress out of planning and preparing meals at home. Future features and services will focus on delivering the freedom and convenience that make LG customers’ lives measureably more comfortable than without ThinQ.
Learn more about LG’s smart appliances and the ThinQ app at .
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2 Kantar survey commissioned by LG surveyed 500 respondents with household incomes within the top 60 percentile in New York City, Los Angeles and Chicago.
3 Nielsen survey commissioned by LG interviewed 40 Korean IoT brand users between ages 20-44.
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By Michael Cutts
I don’t use screen share. Suddenly SCREEN SHARE is showing up highlighted when I am trying to select the HDMI that I need to be using. However, since SCREEN SHARE is already highlighted and will not go away, it keeps everything else with exception from antenna tv from working. I have gone into the SCREEN SHARE APP and was able to deactivate the sound. Could not figure out away to cancel completely. Please help!
My new LG TV (65UM6900PUA) running WebOS 04.71.25 works great with HomeKit, with the exception that it is not reachable while it is turned off. If I try to turn it on in the home app, it says "No Response." I have changed the 'Turn on via Wi-Fi' setting to on, and it will turn on from the 'LG TV Plus' app, but not from the iOS home app. Is there a specific setting or something I need to change?
From the Netherlands. I have a OLED 55C9. Airplay 2 works partly. But Homekit doesn't at all!. When scanning the QR code generated by the TV, the TV says it has been configured with Homekit. However, my Homekit app says that adding the LG OLED has failed. The tv is connected by ethernet and WiFi, the iPhone on the same wifi....With other iPhone no result either.
Some Airplay features work, others not:
MacBook Pro: ScreenMirror works, playing films from iTunes works, playing films directly from QuickTime and selecting Airplay to LG TV DOESN'T work.
iPhone: Airplay works with all features.
Anyone know a solution???
SEOUL, July 24, 2019 — LG Electronics (LG) today announced that Apple AirPlay 2 and HomeKit are available starting July 25 on its 2019 AI TV lineup, making LG the first global TV manufacturer to support HomeKit. These Apple features will be available through a firmware update for 2019 LG OLED TVs, NanoCell TVs and UHD TVs with ThinQ AI capability.
With AirPlay 2, LG 2019 AI TV owners can effortlessly stream content — including Dolby Vision titles – from iPhone, iPad and Mac straight to their TV sets. Users can stream their favorite movies and television shows from the Apple TV app and other video apps as well as view photos directly on their LG AI TVs. Users can also play Apple Podcasts, Apple Music and music from their library or other streaming services through their LG AI TV and other AirPlay 2-compatible speakers in their home at the same time – all in sync.
HomeKit enables users to conveniently control their smart home with the Home app or via Siri on their Apple devices. LG AI TVs can be easily added to the Home app, from which users can access basic TV functions such as power, volume and source. LG AI TVs can also be added to scenes or automations along with other HomeKit accessories.
“LG remains at the forefront of TV technological innovation because of our never-ending quest to deliver the best home viewing experience,” said Brian Kwon, president LG Mobile Communications and Home Entertainment companies. “With Apple AirPlay 2 and HomeKit support, we are demonstrating our commitment to offering consumer benefits that go beyond just best-in-class picture quality.”
Apple AirPlay 2 and HomeKit will begin rolling out to owners of LG OLED and NanoCell TVs in more than 140 countries starting this week, with the update continuing over the weeks to follow.
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