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By Peter Sjostrom
I have an LG - 43" Class LED HD Smart webOS TV (Model 43UM6910PUA).
I keep all my videos stored on an external hard drive. When I connect this drive, a SEAGATE Expansion Portable 2TB External Hard Drive HDD (Model STEA2000400), to the USB port (back, side) and go to thumbnail view all I see are generic folders with the titles I have given to them. I do not see any of the "folder.jpg" poster/cover art images which I have in included in every folder together with the video(s) themselves. Why are these folder.jpg images not showing up in thumbnail view? I have no problem on other (older) televisions I have (none of which are LG however). Am I doing something wrong? I have contacted LG support both via email and online chat but have unfortunately not been able to get an answer from them.
I have included an image of the what I mean by generic folders in thumbnail view (see below). Thank you!
By Tony Levy
I have an LGOLED55C8 TV and this afternoon I turned the TV on but the red cursor has disappeared I have tried all the recommendations but cannot get the red cursor to come back on. My LG Magic remote is model number MR18BA
Does anybody know what to do to restore the cursor please
By Anurag Rathi
When I am trying to play premium content on hotstar, it is showing me the playback error. Please resolve this. In other devices it is working perfectly. I have raised this to hotstar they asked me to raise it to TV manufacturer. Attach is the screenshot of the issue.
After updating my TV (OLED65GXPUA) on August 31, 2020 the HDMI-ARC volume support changed: pressing the volume up/down button once on the magic remote will continuously apply volume changes until the volume has reached the maximum or minimum value. Prior to this update volume changes over the HDMI-ARC interface behaved as expected: one press of the remote button would apply one increment or decrement to the volume. A Klipsch Bar 48 is attached to the TV over the HDMI-ARC interface.
After the update the TV is running: webOS TV version 5.1.1-3701, Software version 03.10.41. I do not have the version information prior to the update.
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I am having an issue with two of your tv's at my home with Apple HomeKit. I have a 55 inch and 65 inch OLED C9 TV. They are both compatible with HomeKit. Originally when I installed the TV's I had all sorts of issues with Apple HomeKit. For the Last 2 months Apple HomeKit has been working perfect with them. Now after a recent update to them via automatic updates, Apple HomeKit now has an issue viewing the tv on the HomeKit app remotely while the TV is OFF, It shows "No Response" in HomeKit. My TV's are hardwired via Ethernet cable. There are 4 states in HomeKit that are recognized for the TV: - Viewing the tv on the HomeKit app locally on the network while the TV is ON (This works in HomeKit and shows the tv as turned on) - Viewing the tv on the HomeKit app locally on the network while the TV is OFF (This works in HomeKit and shows the tv as turned off) - Viewing the tv on the HomeKit app remotely while the TV is ON (This works in HomeKit and shows the tv as turned on) - Viewing the tv on the HomeKit app remotely while the TV is OFF (This DOES NOT work in HomeKit and the TV shows in HomeKit as "No Response")
I've tried reseting the TV's and doing all sorts of things. Nothing has worked. I believe there is an issue with the latest firmware.
LG has unveiled the pricing and release plans for some of its 2019 OLED TV lineup, basically mirroring the company’s playbook from last year. These are some of the very best TVs you can buy, so LG is continuing to price them as such.
The 2019 C9 (65-inch, 55-inch) and E9 (65-inch) series TVs will start shipping in April. The 77-inch model of the C9 and 55-inch E9 will hit stores a bit later in May and June, respectively. And this year’s update to LG’s “wallpaper” TVs — to be available in 65- and 75-inch sizes — will come out in June.
(If you were wondering, no, there’s still not at a firm price or release date for the stunning rollable TV.)
LG’s TV branding can be pretty confusing, but all of these TVs fundamentally share the same display quality and the latest features that the company first announced at CES: that includes AirPlay 2, built-in support for Amazon Alexa voice commands, improved image processing, and more. LG claims itself as the only major TV manufacturer offering both Alexa and Google Assistant out of the box, whereas some other brands (Samsung, Roku TVs, etc.) only support them through external speakers you might already own.
The TVs also feature HDMI 2.1, future-proofing them for any content (and just about any frame rate) that might be coming down the pipe over the next several years.
But they differ in what’s around the screen; the E9 series has glass on all four sides, most noticeably at the bottom. The C9 doesn’t get quite that fancy. And the W9 (wallpaper) series puts the same display into a design that’s almost unfathomably thin.
LG has said only its 2019 TVs will gain AirPlay 2 and HomeKit functionality; other TV makers including Samsung and Vizio are also adding the useful feature to their older sets. It’d be nice if the company would reconsider this, but I’m not holding out hope.
Below are the prices and release months for the C9, E9, and W9 LG OLED ThinQ TVs. I’d advise against buying them soon after launch, as LG’s OLEDs tend to see big markdowns near the end of the year.
LG C9 OLED 4K TVs:
77-inch: $6,999 (May)
65-inch: $3,499 (April)
55-inch: $2,499 (April)
LG E9 OLED 4K TVs:
65-inch: $4,299 (April)
55-inch: $3,299 (June)
LG W9 Wallpaper OLED 4K TVs:
77-inch: $12,999 (June)
65-inch: $6,999 (June)
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By Josef Kohn
Please add Apple Airplay 2 Support to WebOS back to 2018/2017 models (where HW allows to).
For audio steaming to Apple HomePods this is essential; although I‘m mostly using AppleTV with my LG OLED TV, for other apps or live TV I can‘t get the HomePods to use.
I‘ve seen this request in various forums but not here in the WishList - hence this post: it‘s fair to say that there is legitimate and popular demand.
There’s a trend here. After Samsung and Vizio, LG is also adding support for Apple’s ecosystem to its TV operating system webOS. Specifically, people who buy an LG TV in 2019 should be able to share content to their TVs using AirPlay 2. TVs will also be compatible with HomeKit, letting you create custom scenarios and control your TV using Siri.
“Many of our customers may also happen to have Apple devices,” Senior Director of Home Entertainment Product Marketing Tim Alessi said during the company’s CES press conference. “LG has been working with Apple as well to create a streamlined user experience. So I’m very pleased to announce today that we’re adding Apple AirPlay to our 2019 TVs.”
If you have an iPhone, iPad or Mac, you can send video content to your TV using the AirPlay icon in your favorite video app. You can also mirror your display in case you want to show some non-video content.
2019 LG TVs also support AirPlay audio, which means that you can send music and podcasts on your TV, pair your TV with other AirPlay 2-compatible speakers.
New LG TVs also support HomeKit. It means that you can add your TV to the Home app on your iOS device and Mac. After that, you can control basic TV features from the Home app. You can also assign Siri keywords so that you can manage your TV using Siri on your iOS device or HomePod.
HomeKit support lets you create custom actions. For instance, you can say “Hey Siri, turn on the TV” and have Siri turn on the TV and dim your Philips Hue lights.
Unlike Samsung, LG didn’t announce an iTunes app. So you can’t rent or buy movies and TV shows straight from your TV. Buying something from your phone and then using AirPlay is still a bit clunky.
LG also said that 2019 TVs come with Amazon Alexa and Google Assistant support. But this is less surprising as you can find hundreds of devices that support those voice assistants.
Finally, the company is adding a home dashboard to control a wide variety of home devices from your TV. Details are still thin on this feature. It’s unclear whether LG will roll out some of all of these software features to old TVs.
Watching all TV manufacturers add AirPlay and HomeKit support one by one reminds me of the year TV manufacturers all announced native Netflix apps for their TV. It’s clear that Apple is following in Netflix’s footsteps and opening up. Apple has been working on a subscription-based streaming service for months. And the company wants to support as many devices as possible.
CES 2019 LG Press Conference