Just bought an LGLED-65UJ630 65INCH TV. Right away I started to get the message "This app will now restart to free up more memory". After searching the internet and forums, I now understand that this problem is huge, it has been going on for years now and it is right across many models of LG TV's.
I have tried everything to fix this problem. It has the latest firmware. I did the factory reset and that lasted 4 hours before I got the message back. I turn off the TV and leave it for 10 minutes, maybe one hour later I get the message. I delete browsing history, maybe 10 minutes and I get the message..... you get the message.
As I understand it, the problem is that LG TV's don't have enough internal memory, but they have shipped a ton of their "smart" TV's with this problem.
My question is, has anybody heard anything from anybody, anywhere about a solution to this problem. I really want to keep this TV, but it is not fit for purpose in this state.
By News Reporter
In this fourth episode of AI Experience, we deep dive into how UX is evolving to better address users’ needs. Go to to learn even more from AI experts and leaders in various fields such as design, anthropology, policy, consumer and employee advocacy. Developers and potential partners are encouraged to explore the ThinQ Platform at to experience what’s possible with LG.
From smart homes to virtual assistants to the first-ever image of a black hole, recent advances in AI are changing how we live and expanding our understanding of the universe around us. And we’ve only just scratched the surface.
But for AI to scale the heights we think it will ultimately be capable of, it is important that those developing the technology today get the user experience right. Delivering enjoyable experiences through human-centric design, especially in the arena of consumer AI products and services, will create the necessary buy-in and help fuel the technology’s growth enroute to achieving its full potential.
The term user experience refers to the overall experience a device, system or piece of software provides its user. The easier, more intuitive and pleasing the experience, the more likely it is that the user will recommend the technology in question to others, which typically drives popularity and increases uptake. For AI, as for many other products and services, convenience and efficiency are the cornerstones of a quality user experience.
“For AI to be consumable, for it to be usable, for it to be something that consumers can trust, design is actually the deal maker in that process,” said Sri Shivananda, senior vice president and CTO of PayPal. “Good design makes the product convenient and makes the customer want to engage more, come back more and be loyal to the product as well.”
Let’s take a look at five components that are material to the construction and provision of a better AI user experience: feedback and articulation, intuitive design, purpose, presence and interface.
Feedback and Articulation
To create more and better AI features and functionalities, both passive data collection and active user feedback are required. One of the most recognizable forms of active user feedback is the “like” button found on Facebook, Instagram and other social media platforms. AI algorithms record this data and use it to discern users’ preferences – and customize their feed accordingly – and to determine what is popular and trending across the platform and to help the platforms’ developers create new features that are relevant to their user base.
“I think AI will be used to help aggregate many different inputs that a human might make into a vehicle for mobility,” said David Foster, head of Lyft Transit, Bikes and Scooters, highlighting the value of AI in collecting and analyzing a variety of feedback. “Combine those with inputs that the vehicle itself is sensing around road conditions and traffic hazards, and then turn those into meaningful outputs that either give feedback to the humans through a different piece of output technology or direct the vehicle or another vehicle to take a different action.”
In basic terms, an intuitive design is one that is easy to use, where the method of control and operation seems obvious and completely natural to the vast majority of users. Integrating AI into products and services presents designers with a relatively new challenge, especially given AI’s unique ability to learn and adapt. Providing the space to do just that, while still delivering convenience to the user at all times, requires a fine balance. Yet, consumers have shown an understanding that AI applications need time to learn. This, to some extent, affords designers the opportunity to work towards more intuitive designs without the burden of having to attain perfection at the outset.
According to Alexandra Zafiroglu, deputy director at Australia’s 3A Institute (3AI), the solutions that we build “do not have to be perfect the first time that we put them out, but they have to be learning over time and providing value over time like a puppy.”
A clearly defined purpose is essential to the success and effectiveness of any human-centric, commercial AI solution. And that purpose must be based on an in-depth understanding of customers’ needs and of the context within which those needs have arisen. Additionally, the transparent communication of purpose can be beneficial in building trust between the manufacturer or provider and the end user.
By clarifying intention and offering some insight into the design process (such as the time and consideration given to possible unintended consequences) and the measures put in place to prevent misuse, companies can show consumers their commitment to protecting their data security and to the ethical development of AI.
AI can provide value through active user engagement, such as voice-activated virtual assistants, and through passive means, such as the automation of smart home systems. Deciding which is the appropriate mode of control or management for each available feature or function is the cornerstone of successful AI design. But for every decision that developers have to make, there must first be a thorough examination of the potential consequences of their choices.
This decision-making process is a part of the broader human-centric design conversation, which demands that the consumer is viewed and valued as a complete person, rather than merely a source of revenue or data. Respect for the user as an individual must be factored into every decision, whether it is concerning the user experience or the very foundation of the technology itself.
Helena Leurent, director general of Consumers International, suggests that companies invite experts from different fields to share their knowledge and viewpoints, as this will help them to not only build successful AI systems, but to foster trust that any choices made are in the users’ best interests.
The interface of an AI product or service acts as a bridge between artificial and human intelligence, allowing the one to communicate with the other. Unsurprisingly, consumers have thus far shown a preference for AI that feels more natural and instinctive to use and interact with.
This is by no means an easy feat for designers to achieve and involves many questions that must be answered, such as, is it better to employ a touch screen or physical buttons? Should an avatar or human voice be used to give personality to the technology? Does virtual or augmented reality provide the best conditions for relating to and engaging with AI? And of course, knowing and understanding people’s preferences and needs is also a crucial part of the equation.
Whatever design decisions are made, an interface should ultimately feel as natural as possible to as many users as possible and be suitable for use within a diverse range of scenarios. It should also be engineered with an eye on potential future integrations as AI continues to evolve and gain new capabilities.
Following human-centric design means better AI user experiences for everyone – from the consumers who use and benefit from the technology on a daily basis to the developers seeking to improve and expand on their creations and the technical support teams charged with remedying any issues that might emerge. With its ability to learn and adapt to the needs of the user, AI is already ushering in an era of unprecedented personalization and unique value. The continued refinement of the user experience will help attract more and more consumers to AI solutions and assist in securing the long-term growth of the technology itself.
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By News Reporter
LG Selected to Lead Next G Alliance’s Applications Working Group
SEOUL, June 15, 2021 – LG Electronics (LG) announces the election of Dr. Lee Ki-dong, principal research engineer at the Research and Standards Lab in LG USA, as chairperson of the Applications Working Group of the Next G Alliance until 2023, the industry initiative of the Alliance for Telecommunications Industry Solutions (ATIS) to advance mobile technology leadership in 6G for the next decade and beyond in North America.
Setting the stage for the eventual commercialization of 6G, the Next G Alliance, a collaboration of about 50 leading information and communications companies all working toward the common objective of advancing 6G technology, will influence and encompass the full lifecycle of research and development, manufacturing, standardization and market readiness. Within the Next G Alliance, the Applications Working Group is responsible for identification, assessment and steering the landscape of 6G technology use case scenarios, coordinating with other Next G Alliance groups to advance the 6G roadmap in North America.
Spearheading LG’s leadership in the Next G Alliance is Dr. Lee, who has been actively involved for over 20 years in research and standardization of mobile and satellite communications systems in various organizations, including IEEE and 3GPP. He previously served as Vice Chairman at as 3GPP System Architecture Working Group 1 from 2015 to 2019 and extended his specialty to the automotive industry. Dr. Lee received his Ph.D. in Operations Research, Industrial and Systems Engineering from the Korea Advanced Institute of Science and Technology (KAIST).
“The work of the Next G Alliance is paving the way for 6G, and the Applications Working Group will play a key role in defining the future of telecommunications,” said Dr. Lee. “LG has a long and storied history as a leader in the wireless technology space and it’s an honor to be able to represent LG in this important initiative.”
As a pioneer in vehicle-to-everything (V2X) innovations, LG sees the importance of 6G for the future of mobility. A mobile system that transmits information at high speed via ultra-responsive, ultra-reliable and ultra-low latency connection is essential to the success of next-generation autonomous vehicles. Low latency is critical when cars are travelling at high speeds and communication from vehicle to vehicle, vehicle to infrastructure or vehicle to pedestrian through 6G can help prevent accidents for a safer driving experience.
LG Electronics has been active in 6G research for some time, launching the LG-KAIST 6G Research Center in South Korea in 2019 as well as partnering with the Korea Research Institute of Standards and Science to study emerging 6G technologies. Earlier this year, LG and KAIST brought on board Keysight Technologies Inc., a global manufacturer of wireless telecommunication testing and measuring equipment, to take the collaboration to the next level.
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LG to Showcase webOS Auto at CES 2020, a Competitor to Android Auto and Apple Car Play
LG is hoping to break into the automotive infotainment sector, with its new platform.
LG Electronics is taking a big leap, diving head-first into the car infotainment market with webOS Auto. The company announced that it will showcase this new platform for cars during CES 2020 at its booth and across its partner booths, which include Microsoft, Qualcomm Qt and more. It's based on Qualcomm's Automotive Development Platform (ADP) and will also support various content companies such as iHeartRadio, Mapbox, and Cerence to begin with. This platform aims to compete with existing car infotainment platforms such as Apple's CarPlay and Google's Android Auto.
LG Electronics will have a demo of a connected car at its booth at CES 2020, where it has partnered with Adient, a leading car seat manufacturer, to showcase the various services such as Internet radio and video streaming. LG Electronics' blog post on its Korean social website also mentions that it has worked with Microsoft, Qualcomm, MS, Qt, and Luxoft to develop webOS Auto and that CES attendees will be able to see demos or use cases of this platform at the respective partner booths too.
WebOS Auto is said to be built on top of Qualcomm's Snapdragon Automotive Development Platform and incorporates Qualcomm's technology to support multi-display and 5G networks. Microsoft is said to showcase an AVN (audio, video and navigation) scenario that combines webOS Auto and the Microsoft Connected Vehicle Platform (MCVP). Finnish software company, Qt, is said to introduce a human machine interface built using the software tool ‘Qt', and software company Luxoft will have a concept car developed on webOS Auto.
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LG and Qualcomm announced plans to show off a new automotive infotainment platform running LG's webOS on Qualcomm's Snapdragon Automotive Development Platform (ADP). The new platform will run LG's Linux-based webOS Open Source Edition 2.0 and marks a new entrant into the auto OS space after Apple's Carplay and Google's Android Auto.
LG has announced no specific details on how cars and drivers will benefit from webOS support, nor whether the system would operate in tandem with smartphones like Apple and Google products or as a standalone service. For its part, Qualcomm happily bragged of Snapdragon's capabilities in the car, including the power to drive high-res passenger and rear-seat entertainment displays with advanced graphics and ultra HD streaming provided by 5G networks.
Smartphone fans remember webOS as the system that drove Palm's comeback Palm Pre devices, and was later passed among tech giants until it landed at LG running various devices including smart TVs and wearables. LG and Qualcomm plan to show a reference platform for the new collaboration in January at CES 2020 in Las Vegas.
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A few months ago LG announced a partnership with Luxoft to create webOS Auto for automotive infotainment type of uses. This week at CES 2019, visitors got an initial look at what webOS Auto is all about. Continue reading the article from below:
It’s now old news that webOS has the potential to play a role in automotive infotainment, but seeing it in action was an interesting paradox. It’s strange seeing the webOS logo on a vehicle, even if it is a concept. If there’s one platform that’s been around the block, so to speak, it’s webOS. From its inception through Palm, to its collapse with HP, and ultimately renewed lease on life with LG, it’s since been defined as a smart TV interface. That looks to be changing. Luxoft, a Swiss developer, partnered with LG on this project of porting over the smart TV platform to in-car use. It’s not even close to a direct port, so don’t assume it has the same look. This looks very different, and it was evident to me that it’s still early days for the viability of the setup.
A different look - For starters, Luxoft demoed this in a unique concept vehicle — basically a pod that can sit on top of a rolling set of wheels the company calls a “skateboard.” The idea is that pods can be used to move people and goods with automated machines laying and removing the pods as necessary. It’s a bit confusing, but that’s secondary to the platform inside. Three screens make up the system. One is the user’s phone, one a large touchscreen on the dash, and a curved display taking up half the windshield. Users first order the vehicle through an app (with blockchain) where they can unlock the doors and then integrate their handset by scanning a QR code on the dash’s touchscreen.
Amazon’s Alexa, which is built-in to webOS Auto, confirms the connection and displays a home screen. The curved display showed a map, supplied by HERE, to indicate the vehicle’s location. A Luxoft rep then gave a verbal command through Alexa to navigate to a destination. While the pod was theoretically driving, he verbally ordered a drink from a Vegas hotel and booked a tour of the Strip. The idea is that passengers can engage with services while they ride, using Alexa or the touchscreen to do them at any time. Whether it’s booking something, listening to music through Spotify or watching video on Netflix and Amazon Prime, a lot can be plugged in. It’s like having a virtual concierge during every ride. Luxoft’s other partnerships are part of the mix here, like the PELUX and Qt Auto platforms, for instance. But this is really more of a middleware play. Luxoft helped develop the newer MBUX system Mercedes-Benz has rolled out recently. As a middleware provider — not unlike BlackBerry’s QNX — Luxoft was simply showing what webOS Auto could do. What it could look like would depend on what automakers or mobility services companies want. Another German automaker is expected to make an announcement regarding webOS in the spring, so we’ll get news soon.
LG and Microsoft team up In a separate, yet related, announcement, LG will be putting Microsoft’s AI and Azure cloud service into its emerging automotive infotainment platform. The same aforementioned German automaker is on board with this, and the feature set will include smarts for the driver assistance and cameras in whichever vehicle runs the system. Where Azure fits in is to process data faster on the fly, like recognizing pedestrians, lines, signs and much more. It will also involve Azure’s Virtual Assistant Solution Accelerator, a voice-activated framework that is supposed to give drivers useful data, like traffic, music, and points of interest. Neither gave too much detail beyond the basics, but it looks like LG is gunning for Samsung (among others) in the automotive arena.
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