WiFi turned off issue

[Vinod Verma]

[George Hofmeister]

We are going to need a little more information than just a picture. 

Do you mean that you cannot turn it on? 

It is turned on but cannot find a network to try and join?

Please expand on your previous post.

[Brian Gregory]

If you are losing your connection to WiFi every now and then you might find things work better if you give your TV a static IP address. I did when I was using a BT Smart Hub to provide my internet connection. 

To change to a static IP just untick 'auto' in the WiFi settings. You can either try leaving the settings with the same values that were assigned automatically before or change the IP address to one outside the normal range your router assigns by DHCP but still in the same subnet. 

[Hitesh Aggarwal]

please help me

 

I am also face same problem unable to see on off option

If any have any solution please email 

[email protected] or call me 9654160603

 

please help 

[Krm]

I have the same problem on an UJ620v, has anyone fix it?

[Brian Gregory]

You could try going to Settings / General / Reset to Initial Settings and hope that that gets it going.

You could also try completely removing power from the TV and leave it like that for 15 minutes before reconnecting power and trying again. I've been told that's supposed to reset some stuff to factory settings too. 

[Krm]

The Wifi module was not working and an lg reprezentative  had to replace that wifi and bluetooth module. Now is working as it should.

[MrBentFinger]

Here is the only fix I know of:

Good Luck!

[MD NUMAIR KHAN]

On 9/9/2019 at 3:49 AM, Brian Gregory said:

You could try going to Settings / General / Reset to Initial Settings and hope that that gets it going.

You could also try completely removing power from the TV and leave it like that for 15 minutes before reconnecting power and trying again. I've been told that's supposed to reset some stuff to factory settings too. 

Is there any risk by doing this 

[td47]

@MD NUMAIR KHAN The only risk to the above (factory reset), will be that the apps where you have an account, you will have to re-input your login details one time.

[Hale]

As  I was saying, simply resetting and power cycling does not work. Resetting the magic control also does not work.

I ordered 3 necro-cannibalized modules from China, and none works either. Since there is a chance that one of them was good still exists, I am beginning to suspect some self-destruct feature. Because USB also still works and what could happen destroying only one USB port(wifi), and not harming all others, connected to the same controller.

[emilym96]

Are there any other ideas? I get the same message listed in the above picture. 

Power cycling, manually setting date and time, switching to Canada and back to USA, none have solved the issue.