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By orgullodemexico
I'm having an issue with my LG TV & LG Sounbar setup
LG UJ6200 TV software 6.10.55
LG soundbar 33217
ISSUE: All sound effects EXCEPT movie sound muted, requiring more volume to listen than MOVIE sound effect for live TV and Internet Streaming
TV AUDIO SETTINGS: Sound out ==> Audio Out (optical/HDMI ARC)
Digital Sound PCM
Simplink: ON
I unplugged the sound power, pressed the power button for 60 seconds ==> no effect
I pressed the volume down button on the sound bar while pressing sound effect on the remote for 60 seconds ==> No effect, did not get reset message.
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By Andiswa
I bought my LG tv while I was in Washington and now I have moved back to South Africa but the location on settings is not showing my country (South Africa) even the zip code option is not working, how can I fix this?
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By Webos-developer
Hi LG team,
We are facing playback issues on LG 2024 and 2025 tv models when we try to play AAC audio content. The content starts playing but after a few seconds it pauses. We have tried with WebOS native player as well as Shaka Player and the behavior is same. We can play the aac audio content on tv models older than 2024.
Tv model used:
LG -2025
Model no - 43UA83006LA/2025
Type- ultra HD/4kTv
LG webOS- (10.3.1)
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By NaveenKumar
Latest version of sun NXT app version 8.0.20 is not working for web os Tv version 4.4.2-11 plz do the needful full & Airtel Xstream is not found in your web os platform kindly check on that too
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By jikhead
I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
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Question
jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
1 answer to this question
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