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dwsteele41

Amazon hdr content back, but not playing

Question

For quite a while, amazon didn't offer hdr content versions in the webos app.  A recent update has brought back the hdr content, but it's still playing in 1080.  Has anyone successfully gotten 4k and hdr to play in the amazon lg app?

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On 7/24/2018 at 3:58 AM, dwsteele41 said:

For quite a while, amazon didn't offer hdr content versions in the webos app.  A recent update has brought back the hdr content, but it's still playing in 1080.  Has anyone successfully gotten 4k and hdr to play in the amazon lg app?

I have been playing HDR content since I purchased my TV in late 2016, I cannot say I saw that it had disappeared from then until now.

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I have a OLED55E8

DolbyVision and UHD do play but they crash the app. First symptom I have is video freeze with audio continue - then CRASH. I have talked to Amazon Prime but no solution as yet.

My connection is thru Lan and my speeds are 80+ Mbps

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