Quantcast
Jump to content

  • Join Today, It's Simple and FREE!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • 0
WynQat

Amazon Prime

Question

Why does my Amazon Prime app (latest version) not connect on my LG smart TV? I'm hard wire connected to the internet and all other apps work perfectly, Netflix provides UHD quality, yet Amazon Prime gives a connectivity error message. My TV OS is up to date.

Share this post


Link to post
Share on other sites

2 answers to this question

Recommended Posts

  • 0
3 hours ago, WynQat said:

Why does my Amazon Prime app (latest version) not connect on my LG smart TV? I'm hard wire connected to the internet and all other apps work perfectly, Netflix provides UHD quality, yet Amazon Prime gives a connectivity error message. My TV OS is up to date.

Has Amazon Prime ever worked for you?

What version is installed?

Have you moved geographical locations (this one crops up more than you would think)?

Share this post


Link to post
Share on other sites


  • 0
10 minutes ago, George Hofmeister said:

Has Amazon Prime ever worked for you?

What version is installed?

Have you moved geographical locations (this one crops up more than you would think)?

Yes, it has worked previously, up to a point. I have not moved geographically. I don't know which version, but it's the one that was updated a few weeks ago. It actually worked right after the update, but after navigated away from the app and pressed the Prime Video button again, I received the same error message.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×