I have LG TV UF6800. TV is working well. The youtube app had worked well until a couple month ago. The yoyube hangs very often after playing advertisement. It also hangs after playing a long video (around 30 min). By "hangs" I mean it is still there, showing the youtube UI, but we cannot play any video. Just black, staying there forever.
I am using wired network on the TV.
I tried updating app, nothing. I googled and tried unpluging power while watching...., no help. BTW the youtube (with the same user) works well on PC and iPad.
If you think this is not LG's problem, please advise to whom I should contact.
By Vanilton Coelho
Recently bought one 49LF6350 and one 43LF6350 and the two models have the same problem, whenever I try to open an application, informs me that I have to update (required update, you must update this app to launch it. the update may cause data to be stored deleted.), and when I try to update, it gives an error message (application has not Been instaled. try again). It happens to apps also store to at new install. what may be occurring?
software version: 3:03:04
WebOS TV version: 2.0.2-3928 (behive-badlands)
By Nathan Azzi
Got a new 86nano75SQA
google assistance BUILT in works fine - and if i ask it to play a video it does.
But external google assistance on my google devices, only turns the TV on and off, and opens apps..
I cant for instance say "Play big bang theory on LG TV"
Or it says "I also need to know which device to use. try saying that again, and include the device's name"
Can anyone do this? is it it expected it works? works fine with the built in assistant, but not external ones
I have a OLED55CXAUA TV, Apps weren't able to update I got the same error message. I had a problem with Hulu so I uninstalled it. After that I couldn't re-download Hulu app. I did a computer chat with LG techs several times. The last chat after having me do all the standard fixes , the tech accessed my computer remotely . After a long wait he said I needed to do factory reset. Thats what I did. well that made things much worse. Now because all the apps were older ,they all needed to be updated ,so now I could use any of my streaming apps. So now I have to stream with Amazon firestick ,TV apps are useless. It only gets worse. The LG tech said that's all he could do remotely ,I needed an onsite tech to come to my house to check it . But because it is 17 months old I would have to pay for repair. In addition to that I bought it at Costco . They give a 2nd year extension of factory warrantee , plus I have an additional 3 years of Allstate service contract. I called Costco to have them repair it . They said it's not covered because it's a software issue and they don't cover software issues . So I called LG tech and asked if they would have fixed it under warrantee if it was under 12 months old . He said they definitely would have. So I called Costco back and if they are extending factory warrantee why won't they cover it if LG would have. They gave me some double talk but still refuse to do anything. So I'm stuck with a smart TV that now is the same as any regular TV. Both corporations LG and Costco are at fault I'm stuck in the Middle. How can I fix this firmware problem?
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