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By Nova1545
I have a 55UH6150 LG Smart TV and was wonder if it was possible to update it to version WebOS 6. I have some apps I would like to install but sadly they are only avaible on the content store from WebOS 6+. Is it in anyway possible to update the SW for it?
I know the page doesn't show WebOS 6 listed for it, but am curious if there is a way I can do it anyways
Any information would be much appreciated
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By George Johnson
Recently when I view an MP4 in a 4.3 format, the picture is being stretched to fill the screen thereby distorting the picture by making it wide. The setting is at original, and in a input MP4 video mode, there is only one selection (original). So I assume that the 4.3 will show up as 4.3 with black bars on both sides, but nope.... How do I turn off the stretch feature? My unit is a OLED65C9PUA and my PM4's are on an external drive plugged into the USB port.
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By Nitin Chopra
Hi Team,
After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
Internet Connectivity Problem
There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
Has anyone faced this issue ? Is there a solution available for this issue.
Thanks & Regards,
Nitin
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By tim p
I have two LG C2 tv's both running OS 03.21.30. Attempts to update the OS state that this is the current version as of 12/2022. Amazon Music won't open on either of them, the splash screen appears and that's it, for hours. It opens fine on other devices in the house, Sony TV, PC's, and droid phones. Other streaming apps work fine with no buffering or glitches.
The solutions offered online list instructions for clearing app caches using a series of menus that aren't even remotely close to the menus available on these TV's. I've checked every available menu and there's absolutely nothing offering the ability to clear app caches. App Manager offers exactly two options: Launch or Delete. Others insist that you need to clear the cache from within the app but of course the app won't open so that's a dead end. I did clear the browser cache but it had no effect this AMZN Music problem.
So far I've also:
Deleted and re-installed the app multiple times; Left the TV's unplugged 24+ hours; Full reboot of the router multiple times; Factory Reset of the TV's. If anyone has a solution that doesn't involve buying a fire stick I'm very interested - thanks
(edit) one of these tv's is five feet from the router. Distance isn't the issue.
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Question
PC_Arcade
I bought the OLED55b7v at the weekend and it's awesome, the only issue I'm having is the Amazon app doesn't offer any 4k or HDR programmes whatsoever!
I've updated the app to the latest and updated the firmware as well (now on 4.70.65).
I uninstalled and re-installed the amazon app and still nothing above 1080p!
[edit to add] I should add, Netlix, Nvidia Shield and the xbox all work perfectly well with HDR / Doby Vision etc.[/edit]
Can anyone help?
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PC_Arcade
No technical problem at all. Turned out to be user error, I wasn't expecting 4k shows to be hidden as well as they are! All sorted now thank you for your help
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