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Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly. I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes. (Of note: I need to watch presentations by medical professionals, NOT ILLEGAL CONTENT. Ted talks is an example) When I pointed this out to Lg customer service they re-iterated that a web browser does not confer the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content. This must stop!
TV MODEL: LG 43UJ635V
DATE OF PURCHASE: 21/11/2017 (4 days ago from post date)
RETAILER: ARGOS UK
WEBOS VERSION: Can't check right now but after I got the TV I updated straightaway to 4.7.XX
INTERNET SPEED: 75Mbps Down / 20 Mbps Up
Hello, I've recently purchased the LG 43UJ635V, as soon as I turned it on and went through first time setup I noticed there was a bit of lag in the animation when I pressed the home button (the moment all the tiles 'bounce' up), however whenever I get off that menu the animation is smooth and everything else is fine. This always happens, I have tried resetting the TV to its initial state and nothing has changed. - Just wondering if anyone else has had that issue?
At one point I changed some of the image quality settings and the whole OS just started lagging making it difficult to navigate so I had to reset the TV for the 3rd time.
Also, occasionally when using apps such as YouTube or the web browser the app will restart with a notification in the top right saying the restart was to clear some memory. Although this isn't too common, I've seen other posts from months ago about people having a similar issue but the apps constantly restart.
I close all recent apps which doesn't change the lag on the home menu but I haven't seen the restart notification in a while which seems like a good sign but I also have been using the internet browser much.
With all the negative experiences I've read about, (related to the memory and general lag) I'm not sure whether I should return the TV or not.
TL;DR: Lag when pressing the home button and all icons appear but no lag when returning to the current app, occasional app restarts due to a low amount of memory.
Hi guys, i recently bought the Lg 42LB650V and yesterday it automatically updated, and i have a problem, when i am using a app for log time, like watching video on youtube, after a while it say's me something like "Out of Memory, app closed". Please help me what can i do. It displayed this error before the update but never in the youtube app, only when browsing. and i have another problem, when i am watching a video on the web browser, after 10-15 minutes, it displays the same out of memory error, and i watched the same video on my friend's lg smart tv that hasn't got webOs, has got the old Lg smart tv OS, cinema 3d , and i watched the complete video without any error, and did lot of other stuff and didn't got the out of memory error. I bought this LG thinking that it's a new model so it will not have problems, if i can watch in the old TV, why not in the new TV. Please help me, i am very worried because i will have to change the TV because of the same error that i got in my Sony Smart TV that i returned to the store. HEEEEELP Please.