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ripansays

HELP: LG LB65XX TV, reset but cant click 'OK' with magic remote so initial setup halted

Question

Hi to all....

MY TV is LB6520 42 inch with firmware v 4.65.XX

 

From yesterday, suddenly the magic remote stopped working except the cursor was moving on screen & using the wheel on remote channel change was working. All the buttons & clicks stopped working. 

Even my LG blu ray player remote which I use for operating TV on/off, volume, channel change etc. Stopped working. 

 

But the android LG TV Plus app was working smoothly. So using the app, I reset the TV from 'Settings' menu. Now at primary initialization phase where 'Language' & 'Country' selection is done, I cant click on 'OK' button [as no button/clicks are working on both the remotes]. Screenshot attached. So I struck on this screen & can't proceed.

 

Is there any other way to perform the clicks for initial setup like using laptop, mouse etc.?

Please Please Hep me.

 

 

Note: TV bought from UAE. Now I'm in Bangladesh. Country was set to S Africa. No problem I faced in my 1 year operation of the TV.

 

- Ripan

post-2258-0-19715400-1440746860_thumb.jpg

post-2258-0-75284300-1440746868_thumb.jpg

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7 answers to this question

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I have exactly the same problem. Yesterday appears a message: update NSU firmware, now I cant move or clic the OK button. Any suggestion?

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For this problem, solution is simple. I also faced same issue.

Just take out the batteries from your magic remote and re-insert them against after few seconds. Magic Remote will start working without any problem.

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I have exactly the same problem. Yesterday appears a message: update NSU firmware, now I cant move or clic the OK button. Any suggestion?

Try the battery change formula.

Though my problem was not solved by battery changing.

I had to repair the magic remote from LG service center with minor service charge (no spare parts reqd. for my remote)

Sent from my Nexus 5 using Tapatalk

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I have same problem, whereas I removed the magic remote's batteries but is not working now. What is the matter plzzzzzzz help me

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On 2/14/2016 at 2:56 PM, Mohammad Hussain said:

I have same problem, whereas I removed the magic remote's batteries but is not working now. What is the matter plzzzzzzz help me

bring that magic remote to any LG service center.

they will do it with some minor adjustment in the circuit board inside remote.

Sent from my Nexus 7 using Tapatalk

Edited by ripansays
still now my magic remote is working well.

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Its 2017 same problem exist. My magic remote magically cocked up

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take the remote to any LG [or any] service center. they will repair/change the circuit & then it will run smoothly.
 

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