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Smart share not so smart


spaceman

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I have a nice 55 inch LG TV that I loved - with the old software. Networked to PC and found the ability to access the 100 odd TV series and movies I have through the TV - brilliant. Nice interface with Plex.

 

Of course once you have had a nice big TV you want a nicer bigger one. Just shelled out $4.5k on a 65inch UHD - top of the line LG, Excited about WebOS.

 

Start smart share to view video files - and there is no file structure. 100 series of TV shows and movies with no file structure. You can do a search but only if you know what you are looking for. !!!!!!!!!!!

 

For such a top of the line product the - the simplicity of smart share is very disappointing.

 

Can LG please very quickly release a new firmware version - with the ability to have a proper setup like the previous software with PLEX

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I agree with the original complaint here. Having upgraded to what I hoped would be the a smarter way to access my digital content I find the Smartshare interface incredibly disappointing. The concept is great but the critical failure in the lack of folders to navigate through content. 

 

A lot of my digital content is just a file number inside a suitably named folder, and Smartshare tanks the folder making it impossible to find what you're looking for. It's like walking into a book store where all the titles have be dumped in a single massive pile and stripped of their covers. 

 

The inability to share content directly of MacOS to the Webos device compounds the failure. My old TV was far more effective to pull down and play content from the DLNA library. I'm hoping for a serious update to the SmartShare app, and soon.

 

E

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Many many thanks pi314 :)

 

This will help me actually use the TV, I would never have thought to dig through the PC connector to find a DLNA server. I even had to click through to wi-fi direct to find the DLNA server even though it's on the LAN. Very odd.

 

I really really wish it was possible to bookmark the root folder for that DLNA server to avoid digging down through the layers in future. Pretty sure my wife will never remember the sequence.

 

E

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Just found another easter egg relating to the folders and DLNA. When using Smart Share you have to select ALL from the left hand menu, then an option to view by List or Folder appears. Choose Folder and you can drill down through your DLNA setup.

 

Again, a bookmark to drop on the home menu having dug down into the right location would be gold.

 

E

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I have a nice 55 inch LG TV that I loved - with the old software. Networked to PC and found the ability to access the 100 odd TV series and movies I have through the TV - brilliant. Nice interface with Plex.

 

Of course once you have had a nice big TV you want a nicer bigger one. Just shelled out $4.5k on a 65inch UHD - top of the line LG, Excited about WebOS.

 

Start smart share to view video files - and there is no file structure. 100 series of TV shows and movies with no file structure. You can do a search but only if you know what you are looking for. !!!!!!!!!!!

 

For such a top of the line product the - the simplicity of smart share is very disappointing.

 

Can LG please very quickly release a new firmware version - with the ability to have a proper setup like the previous software with PLEX

I agree

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Dear whoever you are, I joined this platform so that I could learn more about my device, but find it extremely rude that I should be rebuked as of the first comment. Am I not free to share my opinions? And yes the Smart Share feature is difficult to use for wireless devices. And not Smart still. This is my opinion following product use, not bashing as you describe it.

 

Serdar

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Dear SerdarPinar. Of course you can share your opinions. You may also help other users. But agreeing to a two months old post about a feature that either was not present at that time or the user did not know how to access it, does not help anyone. Since that post the firmware changed four times. The folder structure is available therefore my question.

There are still features missing from Smart Share but not the folder structure. Concerning the mobile phone access may I ask what os do you have on your phone? I might help you if you are using ios.

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Agree to what? The TV has a folder structure. Select all in the smart share app and in the upper right side select folder view. Please read here: http://www.lgwebos.com/topic/1512-feature-request-and-ideas-add-folders-to-smartshare/?p=1948

Before bashing some feature that already exist, learn to use your tv or ask in the forum.

 

Yes, TV has folder structure, but there is no way to save it as default view. Every time you have to go to "All" and then choose "Folder view"

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