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Don't update to 04.40.19

Kraftwerk
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Kraftwerk Rookie

Kraftwerk

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Less than a week ago, my 55NANO906NA updated to 04.40.19. Since then, when changing channels, I get some channels with no sound, channels with sound and a black screen, and sometimes just a black screen with no sound. Some channels do show up after +5 seconds. Channels which are not being displayed, do show up after turning off and back on the TV.

None of the mentioned issues were present until the latest firmware version which I mentioned.

I tried to reinstall the update using a USB drive but this only works for updating, not reinstalling the same version.

I rad an article about how to register to the development program to be able to downgrade the firmware and if these issues persist in the following days I will give it try. 

I really don't understand how this can be possible. Is there any channel to report these issues and get them officially fixed?

It's really sad to get all these problems , just after the support period ended. Is it really a coincidence or just a lost of interest towards the older already sold products?

Brian Gregory Apprentice

Brian Gregory

Posted
Posted

With WebOS it can be worth trying disconnecting the TV from all power, pressing the ON button a couple of times to discharge any capacitors, and leaving it disconnected for 15 minutes. Then connect power and try again. Has fixed weird things for me a couple of times.

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