Quantcast
Jump to content

  • 0

Cant install or update apps


Shaun Brennan

Question

I have a couple of app that have updates available  but when i click update get the following message (unable to update try later) this has been over a week now, also amazon prime and music wont open now and got this message when i tried to delete app (

link hidden, please login to view
)

Also tried to install a random app off the content store and got the same message as above 1st message

The TV is connect to the internet as Netflix works 

Any help would be appreciated

Thanks Shaun

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

I have   the same problem with my OLED55CXAUA TV, Apps weren't able to update I got the same error message. I had a problem with Hulu so I uninstalled it. After that I couldn't re-download Hulu app. I did a computer chat with LG techs several times. The last chat after having me do all the standard fixes , the tech accessed my computer remotely . After a long wait he said I needed to do factory reset. Thats what I did. well that made things much worse. Now because all the apps were older ,they all needed to be updated ,so now I could use any of my streaming apps. So now I have to stream with Amazon firestick ,TV apps are useless. It only gets worse. The LG tech said that's all he could do remotely ,I needed an onsite tech to come to my house to check it . But because it is 17 months old I would have to pay for repair. In addition to that I bought it at Costco . They give a 2nd year extension of factory warrantee , plus I have an additional 3 years of Allstate service contract. I called Costco to have them repair it . They said it's not covered because it's a software issue and they don't cover software issues . So I called LG tech and asked if they would have fixed it under warrantee if it was under 12 months old .  He said they definitely would have.  So I called Costco back and if they are extending factory warrantee why won't they cover it if LG would have. They gave me some double talk but still refuse to do anything. So I'm stuck with a smart TV that now is the same as any regular TV. Both corporations LG and Costco are at fault I'm stuck in the Middle.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By glendvd100
      Hi there, I have the following tvs:
      OLED55C26LD
      OLED42C24LA
      And I'm trying to change the area code using the service remote, so I can download apps from USA (I'm currently in the UK), such as Max, HULU etc.  I'm trying the codes which are bandied around the internet, but the area just stays as EU.  I've noticed on youtube videos etc that the older models with the older OS have no issued with this, but mine seems unable to change.
      Does anyone know if perhaps the newer models have newer codes?  I've used 1793, 1843 and 22287 (as found in this very forum).  But nothing happens.  Any help from users who may have got this working would be appreciated, thank you.
    • By Roy Brown
      webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.
      I have deleted and reloaded the Sky News app, but the problem remains.
      Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?
    • By DavidSr
      We have two LG TV's that stopped connecting to our PLEX media server after the last update. TImes out saying "Checking connection speed to Raspberrypi" which the PLEX is on
      Upgraded the Mesh Routers before trying anything, still only the PLEX app doesn't work
      Our other TCL TV and Roku and TIVO still work with Plex, so this is only the LG TV's that can't connect anymore.
      Another annoying error after the last update is that any Streaming app (Amazon, Netflix, and DIsney) now fall out of the app and go back to HDMI port 1 if we pause for 30 seconds.  Which we have always done for a Bathroom break or getting drinks.
    • By svsrama
      Hi,
      I have my LG 4K Smart TV -Model : 43UJ632T.
      I could not able to use the Wireless Keyboard ( Logitech K230) with Builtin Apps like Youtube, Amazon Prime or in Netflix to search. I could able to use only thru Magic Remote. 
      But the same Keyboard is working fine in Google Movies & SunNXT apps.
      Could you please help me in fixing the same.
      Thanks,
      Sriram.
    • By Puja aingh
      Dear LG TEAM,       Kindly update my content store because I can't find the HOTSTAR APP AND JIO CINEMA ZEE5 AND SONY LIV   THANK & REGARDS VIKASH SINGH  
×
×
  • Create New...