Quantcast
Jump to content

Disappearing subtitles on LG web browser after the latest update.


Recommended Posts

Subtitles as well as all html elements beside video disappear on every website after 2 minutes. The only way to bring them back is to activate cursor with magic remote. This started happening around the beginning of July when new LG browser update rolled out. I managed to get around this by resetting TV to factory settings and evading browser update. This worked until 23rd of July when Web OS update came along . Thinking that problem might be solved i installed it. Turns out this update just integrated this browser error into the OS and now even after resetting to factory the problem cant be avoided. LG had just made the error which could be evaded by downgrading browser mandatory instead of fixing it. This is disgrace. If I had a company with 5 employees the update with error would have never entered circulation and even if it did I would not issue another update which would make error impossible to evade. LG has only billions of dollars and tens of thousands of employees and they do not notice such a major problem even after they have been informed by the users.

Link to comment
Share on other sites

  • 2 months later...
  • Replies 2
  • Created
  • Last Reply

Top Posters In This Topic

  • 6 months later...

I'm having roughly the same experience as everybody as well. Subtitles disappear after ads. I often have to browse forums to fix software issues, like many I have done for years, and I have honestly never seen so many comments saying exactly the same thing and basically resigning themselves to the fact that there is no end-user fix to this problem. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Calvinder
      A couple days ago My LG Oled voice recognition stopped working.
      If I speak to it it just says "Voice not recognized"
      I have tried many things I found online to fix this issue with no luck.
      One suggestion was to go to Settings>all settings>general>AI Service>Voice recognition service and change to LG ThinQ.
      But the  Voice recognition service tab is gone. There is only voice recognition settings tab 
      I would rather not have to reset to factory settings unless there is a way to save / export my current seating's
      Any suggestions  

      Thanks 
       
    • By Nitin Chopra
      Hi Team,
      After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
      Internet Connectivity Problem
      There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
      The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
      I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
      Has anyone faced this issue ? Is there a solution available for this issue.
      Thanks & Regards,
      Nitin
    • By Xavier Williams
      As stated in the title. 
      I can't connect my controller to the tv, however it says there may be some incompatibility issues. Which is interesting because it's listed in the compatible products on LG's webpage.
      When I open the web browser and go to the Xbox xcloud site to play games. I hit 'ready to play' and it says that it can't detect the controller even though its connected to my TV.

      Things I've tried: 
      - Unplugging my TV from the wall for 5 minutes or so.
      - Updating the TV to the latest software.
      - Updating the controller to the latest software.
      - Putting the controller USB stick into the TV and connecting it to the TV that way.
      - Removing all wireless transmission devices away from the TV (except my Orbi or Wireless router, roughly 5 meters away from the TV)

      I've seen a Youtube video of someone successfully connecting their controller and play xcloud on the web browser but i haven't had the same success.

      Any ideas or solutions would be much appreciated.
      Cheers
    • By Filip_IT
      Hello
      I have login issue on a brand new LG TV 55UR640S0ZD there I  want to create content with content manager and create Groups with Group Manager 2.0.
      I´m trying to login to Dashboard with chrome and Internet Explorer browser which is connected to wlan with IP address:
      link hidden, please login to view  Here it says to Input Password and I have tested
      0000
      000000
      00000000
      1157
      admin
      Without success, what is the default password?  
      I have reset the TV from Hotell mode menu and ordinary Menu to factory default but does it exist any other way to reset TV?
      How can I get access to my TV?
      All help is appreciated
      BR. Filip


       
    • By Luka Pantsulaia
      I bought LG smart tv. for some reason region selected was Africa and could only choose from african countries and had very little available apps in content store. I live in Georgia, so figured that  changing region to EU would help so changed it to 3122 and selected service country UK because Georgia was not in the list. after that every app says that it is not available in current country. I have  default region code saved so I guess could go back but wondering if any one can help me to get it working in EU. or if anyone have region code in which Georgia is available it will be helpful as well. 



×
×
  • Create New...