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File download not supported


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I am not able to download any attachments or  any of these,  open files sent.  When I try to view it comes up File download not supported.  Please help me this is very frustrating.   PLEASE HELP.  Model number for my LG TV is 65UN7300AUD,MODEL  SERIAL NUMBER  003RMXX20818.  If you need further info please do hesitate to call me at  705 223 3723, I purchased it in Oct 2020 .  My name is Jo-Anne Poitras North Bay  Ontario  P1B 3W4

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