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CX Display Input Issue

Greg Bryant

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Greg Bryant

Greg Bryant 1

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Does anyone else have an issue with the CX not displaying inputs after an input selection change?

I found a YouTube video discussing this issue: 

and in one of the comments, someone recommended disabling the Quick Select+ option; someone else suggested disabling the AMD Freesync option to fix the issue.

I did both and that seems to correct the issue, but these are features that I paid for.  Does anyone else have this problem?  Just wondering if I have a defective unit.

Thanks,

 

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td47

@Greg Bryant Most likely a firmware bug, and complex timing issue.  New features are often buggy for a while until all the variations (changing standards, one device/input not playing nice with the TV

Greg Bryant

Model: OLED65CXPUA Just updated to firmware 03.21.16 yesterday, Jan 18 2021 I had Quick Select+ disabled (that was an apparent workaround).  I re-enabled it after this firmware update.

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td47

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@Greg Bryant Most likely a firmware bug, and complex timing issue.  New features are often buggy for a while until all the variations (changing standards, one device/input not playing nice with the TV, or not following proper, published standards, causing possible unexpected problems and timing issues - sometimes called a "race condition").

Have you checked that your CX model has the latest firmware? I thought I had seen that was fixed one a recent update? What is your EXACT model, and what firmware do you have?

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Greg Bryant

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Model: OLED65CXPUA

Just updated to firmware 03.21.16 yesterday, Jan 18 2021

I had Quick Select+ disabled (that was an apparent workaround).  I re-enabled it after this firmware update.

Hopefully, no more issues.  I tired to find 'release notes' on this firmware update but all I could find was that this was a fix for HDR brightness levels during gaming (or something similar).

Thanks for the quick response.

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