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65C9 firmware 05.00.10 - Photo and Video app Black Screen

Robva

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Robva Rookie

Robva

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Hello

 

I have updated my OLED65C9PLA firmware to 05.00.10 today, since then when I launch the Photo and Video app (the app that comes with the TV), I only get a black screen :(

Has anyone had the same issue ?

 

Thanks

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Robva Rookie

Robva

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Anyone on this ? I  see other people got the 05.00.03, I don't know why the 05.00.10 was pushed on my TV, and what contains this version.  I live in France.

I was using the Photo & Video app to read directly from my NAS, it was working like a charm before this :(

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Arthur Dent Contributor

Arthur Dent

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That’s great news if this fixes the issue.....I continually get a reminder to do the update, I always chose NO, but suddenly it said “ completing update don’t turn your TV off “ so I immediately turned it off, then got the message “ do you want to resume update or cancel ?” I chose cancel and now the update has ceased 👍👍👍 

has anyone told LG about this ? If so any reply ?

 

thanks

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