HDMI Inputs black screen signal loss temporarily
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By starwoodtech
I have a 65 Inch LG OLED evo AI C4 4K Smart TV 2024 - Model OLED65C4PUA.ACC. here have been a many weird things happening. This is one of them:
I have 2 HDMI 2.1 cables attached to a Rogers Internet TV unit (HDMI 4) and the other 2.1 cable plugged into an XBOX Series X (HDMI 3). If the TV is on an HDMI 4 is active, and I turn on the XBOX (HDMI 3), the TV begins to swtich back and forth constantly and never ends until I turn off the TV. It will automatically switch itself from HDMI 4 to 3, then 3 to 4, then back to 3 again non-stop.
If I power off the XBOX, this behaivor stops.
Would anyone know why this does that? Is this a software or hardware problem? I tried to describe this to LG Support but they had no answers.
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By jikhead
I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
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By chris7ben
The sound and picture are out of sync when screen mirroring from my iPhone 16 Pro to my LGQNED70A6A TV, using the internal speaker. I have tried all the recommended tips in the settings to cure the issue with no success. However, when I isolate the TV from the mains supply for 60 seconds and restart it, the syncing issue is cured but degrades after a day or so. My iPhone software is up to date and there is no firmware upgrade available for the TV. My LinkSys router has a full fibre connection. The only connection into the TV is the mains supply. Any help much appreciated. Thanks in advance.
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By bohatier
Hi,
I believe it started to happen after last update - version 03.53.45, maybe the one before. After I quit YouTube app, TV will not get signal from HDMI settopbox no matter I try. Only solution is to unplug and plug back HDMI cable which is really annoying. Is it known issue? Is there any fix? I tried few workarounds, like disabling smart features and so on, but no luck.
TV model: OLED55B13LA
Example:
Settopbox is powered on, TV is showing signal over HDMI, everything is fine. Then I open YouTube, after some time exit, switch back to HDMI input of settopbox and TV says no signal. I re-plug cable and then it works fine.
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By rems1989
Hi everyone,
I’m running into a very inconsistent issue when streaming my Windows 11 PC with apollo (fork of Sunshine) to my LG C4 TV using Moonlight (webOS).
The setup worked perfectly for about 6 months at 2K / 90 FPS with high bitrate.
Around 2–3 weeks ago, the issue started without any clear change on the PC side (possibly after a webOS update).
Symptoms:
• Moonlight on the TV shows “connection unstable” with a black screen
• Behavior is inconsistent and unpredictable :
Sometimes nothing works at all with black screen Sometimes 2K / high bitrate work or not yesterday 2K didn't work but lowest resolution (1280x..) worked • Streaming to my phone works fine, so the host PC and network seem OK
What I’ve tried:
• Clean reinstall of Moonlight on the TV and Apollo/Sunshine on the PC
• H.264 only (no HEVC, no AV1, HDR off for testing)
• All bitrate / FPS / resolution combinations
• Ethernet and Wi-Fi
• Different Windows display modes
• Virtual display disabled
Setup:
• Host PC: Windows 11, NVIDIA GPU (RTX 3070)
• Apollo installed on PC
• LG C4 TV, webOS 10.2.2, sideloaded Moonlight client (1.6.36)
• PC and TV tested on both Ethernet and Wi-Fi (2 gbps internet speed on my computer)
• Streaming to other clients (android phone) seems to work reliably
Feel free to ask me any information needed
Thanks for your help
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