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Can't install or update


lsitongia

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8 hours ago, lsitongia said:

New TV. 55" LED. Plugged into wired network. Settings look good for network.

Cannot update OS, install or update apps.

"Failed to ... Try again later"

What's up with this? Lots of posts about WebOS sucking. But, this is not working much at all.

Hi @lsitongia

However, the flip side of lots of posts about webOS sucking there are those that are happy with it, but your mileage may vary from other forum users.

All I can suggest for your problem is if you know how to alter the DNS settings on your modem/router set them to Google's services: 8.8.8.8 and 8.8.4.4

Some ISP DNS servers are known to cause problems with initial setup of webOS so this may help you as well, if Google's DNS setting do not help there are many more to try:

Public DNS Servers

  • 1.1.1.1
    1.0.0.1
    2606:4700:4700::1111
    2606:4700:4700::1001
  • link hidden, please login to view
    198.101.242.72
    23.253.163.53
  • 205.204.88.60
    178.21.23.150
  • 91.239.100.100
    89.233.43.71
    2001:67c:28a4::
    2002:d596:2a92:1:71:53::
  • 209.59.210.167
    85.214.117.11
  • 212.82.225.7
    212.82.226.212
  • 8.26.56.26
    8.20.247.20
  • 84.200.69.80
    84.200.70.40
    2001:1608:10:25::1c04:b12f
    2001:1608:10:25::9249:d69b
  • 104.236.210.29
    45.55.155.25
  • 216.146.35.35
    216.146.36.36
  • 80.67.169.12
    2001:910:800::12
  • 85.214.73.63
  • 87.118.111.215
    213.187.11.62
  • 37.235.1.174
    37.235.1.177
  • 80.80.80.80
    80.80.81.81
  • 87.118.100.175
    94.75.228.29
    85.25.251.254
    62.141.58.13
  • 8.8.8.8
    8.8.4.4
    2001:4860:4860::8888
    2001:4860:4860::8844
  • 81.218.119.11
    209.88.198.133
  • 74.82.42.42
    2001:470:20::2
  • 209.244.0.3
    209.244.0.4
  • 156.154.70.1
    156.154.71.1
  • 5.45.96.220
    185.82.22.133
  • 198.153.192.1
    198.153.194.1
  • 208.67.222.222
    208.67.220.220
    2620:0:ccc::2
    2620:0:ccd::2
  • 58.6.115.42
    58.6.115.43
    119.31.230.42
    200.252.98.162
    217.79.186.148
    81.89.98.6
    78.159.101.37
    203.167.220.153
    82.229.244.191
    216.87.84.211
    66.244.95.20
    207.192.69.155
    72.14.189.120
    2001:470:8388:2:20e:2eff:fe63:d4a9
    2001:470:1f07:38b::1
    2001:470:1f10:c6::2001
  • 194.145.226.26
    77.220.232.44
  • 9.9.9.9
    2620:fe::fe
  • 195.46.39.39
    195.46.39.40
  • 193.58.251.251
  • 208.76.50.50
    208.76.51.51
  • 78.46.89.147
    88.198.75.145
  • 64.6.64.6
    64.6.65.6
    2620:74:1b::1:1
    2620:74:1c::2:2
  • 77.109.148.136
    77.109.148.137
    2001:1620:2078:136::
    2001:1620:2078:137::
  • 77.88.8.88
    77.88.8.2
    2a02:6b8::feed:bad
    2a02:6b8:0:1::feed:bad
  • 109.69.8.51
    2a00:1508:0:4::9
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Thank you for your help and explanations.

Changing the DNS configuration didn't help. From the ISP servers or Google servers, the software update and app installs appear to download successfully (from the progress bar). But, the update or installation fail. My interpretation of this is that WebOS can contact the server, get the software, but cannot install it.

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I want to add another post to this thread, but since I posted last, it appears that my new "answer" is being appended to the one I last wrote, which was from about four hours ago.

Anyway, the TV suddenly started working right. I don't know why. I turned it on and got an alert that the system had been updated (I had previously enabled auto-update). Now apps are also installing. So, all is now as I expected it to be.

Edited by lsitongia
The new answer had the previous answer's text in it, and I didn't know that I had to delete that text before typing my "answer".
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13 hours ago, lsitongia said:

I want to add another post to this thread, but since I posted last, it appears that my new "answer" is being appended to the one I last wrote, which was from about four hours ago.

Anyway, the TV suddenly started working right. I don't know why. I turned it on and got an alert that the system had been updated (I had previously enabled auto-update). Now apps are also installing. So, all is now as I expected it to be.

Hi @lsitongia

Glad things are working for you now, annoying that you cannot pinpoint exactly what the issue was though.

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