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LG 75UN85006LA eARC issue
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By orgullodemexico
I'm having an issue with my LG TV & LG Sounbar setup
LG UJ6200 TV software 6.10.55
LG soundbar 33217
ISSUE: All sound effects EXCEPT movie sound muted, requiring more volume to listen than MOVIE sound effect for live TV and Internet Streaming
TV AUDIO SETTINGS: Sound out ==> Audio Out (optical/HDMI ARC)
Digital Sound PCM
Simplink: ON
I unplugged the sound power, pressed the power button for 60 seconds ==> no effect
I pressed the volume down button on the sound bar while pressing sound effect on the remote for 60 seconds ==> No effect, did not get reset message.
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By Webos-developer
Hi LG team,
We are facing playback issues on LG 2024 and 2025 tv models when we try to play AAC audio content. The content starts playing but after a few seconds it pauses. We have tried with WebOS native player as well as Shaka Player and the behavior is same. We can play the aac audio content on tv models older than 2024.
Tv model used:
LG -2025
Model no - 43UA83006LA/2025
Type- ultra HD/4kTv
LG webOS- (10.3.1)
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By akhilesh malladi
hi, Friends,
i have finally fixed the HDMI ARC issue.
Apparently some people also had the same issue and couldnt figure out whats wrong.
After reading through AVSForums, I finally understood that LG had a bug in HDMI operation as well..
The problem happens when your TV is already sending sound through HDMI ARC to a AVR and you try to connect additional sources like dth or blueray player to additional HDMI ports of TV and AVR. Once you add additional sources, you might try to use LG's device connector setting to control the device and this is where HDMI ARC stops working.
Solution:
disconnect all hdmi ports of TV and AVR.
Full reset TV and AVR.
Only Connect HDMI ARC port of TV with HDMI ARC OUT of AVR. Enable ARC feature on both TV and AVR. Open LG TV internal app,
and check if sound is coming properly to AVR.
Now you Connect All additional sources to other HDMI ports of TV and nothing should be connected to AVR.
You may use LG device connector setting to configure the magic remote to control them.
MY current setup of TV:
HDMI 1: Airtel DTH.
HDMI 2: ARC connected to Denon AVR 1500H.
HDMI 3: ACT Television(Using this to play hotstar premium content as LG inbuilt APP is not playing it)
Good news:
LG magic remote can control all 3 devices seamlessly and thats a great ease for customers.
I shall appreciate LG for this.
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By Pranay Mokida
Issue
Whenever I start any video—whether it’s streaming apps, HDMI input, or a USB movie—the SC9S plays for a minute or two, then suddenly loses connection. Audio instantly falls back to the TV’s internal speakers, and the TV acts like the soundbar no longer exists on the eARC port. The soundbar display still shows “eARC” (sometimes flips to “OPT/ARC” for a second), but no sound.
Temporary Fix
The only thing that gets audio back is power-cycling the TV (standby isn’t enough; full reboot required). After that, the bar reconnects… until the next random dropout. This can happen multiple times during a single movie, which is a great way to kill the vibe.
What I’ve Tried
New HDMI 2.1-certified cable (same result, so original cable seems fine).
Disabled Quick Start+ and Simplink in the TV settings, then re-enabled.
Factory-reset both TV and soundbar.
Tested ARC instead of eARC—works, but no Atmos and same occasional dropout.
Plugged the soundbar into a different power outlet (in case of power spike).
Observed Patterns
Dropouts happen sooner with Dolby Atmos or DTS content, but even stereo YouTube videos eventually cut out.
No obvious heat buildup; bar is in open air, front facing.
Happens whether soundbar is wall-mounted or on its stand.
Questions for the Hive Mind
Anyone else seeing eARC instability with the SC9S on the UP77 series?
Could this be a handshake timing bug on the TV’s HDMI board?
Any hidden service-menu tweaks or firmware betas worth trying?
Should I just RMA the bar, or is the TV the real diva here?
Appreciate any insight—my couch and I thank you in advance!
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By JasonB
Trying to programme my magic remote to control an Amlogic OTT, however keep getting a ‘temporary issue occurred’ when I try. I’ve been trying for over a week now, so this temporary issue isn’t so temporary!
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Question
Leonard King
Having eARC engaged in the TV settings and sending Atmos etc to an eARC enabled Samsung sound bar causes the sound bar to power down after appx 18 minutes and diverts the audio to the TV's inbuilt sound system. Disengaging eARC on the TV resolves the problem and still sends Atmos via ARC. This has only occurred since the most recent software upgrade. Anyone else experiencing this?
4 answers to this question
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