Quantcast
Jump to content



  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

ljjones

webOS browser won't accept password for Amazon.com account

Recommended Posts

OLED65B8 webOS browser won't accept password for Amazon.com account.  Winows Chrome on desktop or Android phone both sign in normally.

I have several other account sign-ins that do the same thing -- work on desktop but not on TV.  What's going on?

Share this post


Link to post
Share on other sites


12 hours ago, hmmaros said:

I have exactly the same problem on a 49UM71007LB. Is it a Bug?

If it's a bug, it's only in the latest software update on some LG models.  I have a OLED55B6 that doesn't exhibit the problem.  Only the B8 model seems to corrupt the password.  Both models have the latest software .  The latest softwares are different version numbers for each model, though.  What version is in your 49UM71007LB ?

Share this post


Link to post
Share on other sites

It seems that the OS burned into the ROM of the TV has these bugs.

As you stated there is no option but to wait until the bug is patched.

in the meantime, have you tried connecting a keyboard to the TV and entering the Account and password from there?

Share this post


Link to post
Share on other sites


1 hour ago, RuskinF said:

It seems that the OS burned into the ROM of the TV has these bugs.

As you stated there is no option but to wait until the bug is patched.

in the meantime, have you tried connecting a keyboard to the TV and entering the Account and password from there?

I found that, on my B8, if I re-register my Amazon account as a new user, using the same username and password as my existing account, it will sign me in with all my account data intact -- but only for one session.  When i return, it rejects my password again.

 

  • Thanks 1

Share this post


Link to post
Share on other sites
15 hours ago, ljjones said:

I found that, on my B8, if I re-register my Amazon account as a new user, using the same username and password as my existing account, it will sign me in with all my account data intact -- but only for one session.  When i return, it rejects my password again.

 

Thats the solution! I didn't try second time... First was successful and it's enough 🙃 thank you! 

Share this post


Link to post
Share on other sites
On 6/9/2020 at 10:21 AM, RuskinF said:

It seems that the OS burned into the ROM of the TV has these bugs.

As you stated there is no option but to wait until the bug is patched.

in the meantime, have you tried connecting a keyboard to the TV and entering the Account and password from there?

I tried it with the keyboard.  Same result.  

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By PVN Satyanarayana
      Hi, I purchased my SMART TV model 43LF6300 in the year 2016 and current Firmware Version 04.06.40. Every one India using their favorite app like Disney Hotstar+, Zee5, Aaha and many more apps but those are not available on my TV which is annoying.. I spent Rs. 54000 to buy LG Smart TV but all the latest apps are not available. Please release the latest Web OS for these models at least Beta version unless the TVs like this will be useless and no one trust LG products. Thanks in advance and hope to receive latest Web OS soon.
    • By Rineeth G
      Dear LG team
       
      How to get SONYLIV AND VOOT KIDS app in LG store to install in my LG webos TV
    • By KAIQUE LIMA
      When you click on the star to bookmark a web page on the 43 "Full HD LED TV Smart Browser LG 43LK5750PSA, it displays a confirmation message if you really want to bookmark it. Eighter you clicking "Yes or No" the page is bookmarked anyway.
    • By invinci
      Hello Everyone,
       
      I have 2014 LG 47LB750T tv and I am happy with the TVs performance. It has just updated to newer 05.05.25 firmware. New apps are getting added in the store.
       
      I have been following HotStar app in my phone from quite a long time. It has a very good list of shows and movies list. I was wondering if we can have HotStar app for our WebOS tv as well. Recently DittoTV app has too been added which is a boon for those who have frequent DTH cable connection problem. It directly streams live over the Internet and package is very economical.
       
      If LG Developers can also introduce HotStar app for our LG TV it will be a big boost to the platform as it is very popular in India. They also have their own Original series just like Netflix which are also very good. So requesting devs to kindly introduce HotStar app for our WebOS TVs. Thank You.
       
      Link to the HotStar website:

      link hidden, please login to view
    • By kimbovk1984
      hola buenas tengo un televisor lg webos tv oled55b7v y la imagen y los colores no se ven bien necesito ,alguien que me espricase como configurar
       
  • Similar Tagged Content



×
×
  • Create New...