ljjones

I realize the question, posed in this arena, is rhetorical. But LG customer service was less than useless regarding their own "browser".

Please describe how this helps again. i'm not familiar with the Alexa skills. Are you saying that while you are signed in to your Amazon.com account on the Alexa , you can then sign in to the same account from the C9 TV ? Does it "stick"? That is, after you sign in that way once, can you sign out on both devices and then sign in again on the C9 without help from the Alexa?

I tried it with the keyboard. Same result.

I found that, on my B8, if I re-register my Amazon account as a new user, using the same username and password as my existing account, it will sign me in with all my account data intact -- but only for one session. When i return, it rejects my password again.

Another user over on the smart TV discussion forum reports the exact same problem on a 49UM71007LB. What about this LG ?

If it's a bug, it's only in the latest software update on some LG models. I have a OLED55B6 that doesn't exhibit the problem. Only the B8 model seems to corrupt the password. Both models have the latest software . The latest softwares are different version numbers for each model, though. What version is in your 49UM71007LB ?

Hi George. Well, no. They both have the latest software available. That's ver 04.31.20 for the B6 and ver 05.10.50 for the B8. One interesting symptom on the B8: If I sign out of my account and then tell Amazon I'm a new user and create an account with identical credentials (same username/password), it signs me in normally with all my account data intact -- but only for that one session. When I come back later, it rejects my login again. Could this be a bug in the ver 05.10.50 web browser?

I have another LG TV, OLED55B6, that signs in to my Amazon account (and other accounts) just fine. Why is the problem only with the OLED65B8 ? Both TVs are set up the same on the same network.

OLED65B8 webOS browser won't accept password for Amazon.com account. Winows Chrome on desktop or Android phone both sign in normally. I have several other account sign-ins that do the same thing -- work on desktop but not on TV. What's going on?

OLED65B8 webOS browser won't accept password for Amazon.com account. Winows Chrome on desktop or Android phone both sign in normally. I have several other account sign-ins that do the same thing -- work on desktop but not on TV. What's going on?

OLED65B8 webOS browser won't accept password for Amazon.com account. Winows Chrome on desktop or Android phone both sign in normally. I have several other account sign-ins that do the same thing -- work on desktop but not on TV. What's going on?

Yes. Mine started working again. I think it is entirely controlled by Google, though they have never acknowledged it. For some reason the TV is recognized as an iPhone now. :-/