-
Own an LG TV or webOS device? Join our Forum!
Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!
LG UHD UK6360 picture quality reduces & seems dull after firmware update to 05.10.45
-
Similar Topics
-
By Николай Долбня
When I try to play some Dolby Vision video on my OLED55C6V from USB-flash or from DLNA-server (without any conversion) by the internal application for photo and video playback I see the picture painted green. Some Dolby Vision video is played properly. So can I change something in my television settings or in the video-file (I would be able to re-encode or remuxe it if I knew what should I change) for fixing the problem? Thank you beforehand!
Mediainfo file dump:
General
Complete name : N:\02.Chameleon.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/iso6/isom/msdh/dby1)
File size : 530 MiB
Duration : 1 min 2 s
Overall bit rate : 70.9 Mb/s
Encoded date : UTC 2019-06-13 18:12:29
Tagged date : UTC 2019-06-13 18:12:29
Video #1
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main [email protected]@High
HDR format : SMPTE ST 2086, HDR10 compatible
Codec ID : hev1
Codec ID/Info : High Efficiency Video Coding
Duration : 1 min 2 s
Bit rate : 55.6 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.280
Stream size : 416 MiB (78%)
Default : No
Encoded date : UTC 2019-06-13 18:12:29
Tagged date : UTC 2019-06-13 18:12:29
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0050 cd/m2, max: 4000 cd/m2
Maximum Content Light Level : 1000 cd/m2
Maximum Frame-Average Light Level : 60 cd/m2
Codec configuration box : hvcC
Video #2
ID : 2
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main [email protected]@High
HDR format : Dolby Vision, Version 1.0, dvhe.07.06, EL+RPU / SMPTE ST 2086, HDR10 compatible
Codec ID : dvhe
Codec ID/Info : High Efficiency Video Coding with Dolby Vision
Duration : 1 min 2 s
Bit rate : 13.6 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.274
Stream size : 102 MiB (19%)
Default : No
Encoded date : UTC 2019-06-13 18:12:29
Tagged date : UTC 2019-06-13 18:12:29
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0050 cd/m2, max: 4000 cd/m2
Codec configuration box : hvcC+dvcC
Audio
ID : 3
Format : E-AC-3 JOC
Format/Info : Enhanced AC-3 with Joint Object Coding
Commercial name : Dolby Digital Plus with Dolby Atmos
Format profile : Blu-ray Disc
Codec ID : ac-3
Duration : 1 min 2 s
Bit rate mode : Constant
Bit rate : 1 664 kb/s
Channel(s) : 8 channels
Channel layout : L R C LFE Ls Rs Lb Rb
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 12.5 MiB (2%)
Language : Russian
Service kind : Complete Main
Default : No
Encoded date : UTC 2019-06-13 18:12:29
Tagged date : UTC 2019-06-13 18:12:29
Complexity index : Not present / 16
Number of dynamic objects : 15
Bed channel count : 1 channel
Bed channel configuration : LFE
-
By akhilesh malladi
hi, Friends,
i have finally fixed the HDMI ARC issue.
Apparently some people also had the same issue and couldnt figure out whats wrong.
After reading through AVSForums, I finally understood that LG had a bug in HDMI operation as well..
The problem happens when your TV is already sending sound through HDMI ARC to a AVR and you try to connect additional sources like dth or blueray player to additional HDMI ports of TV and AVR. Once you add additional sources, you might try to use LG's device connector setting to control the device and this is where HDMI ARC stops working.
Solution:
disconnect all hdmi ports of TV and AVR.
Full reset TV and AVR.
Only Connect HDMI ARC port of TV with HDMI ARC OUT of AVR. Enable ARC feature on both TV and AVR. Open LG TV internal app,
and check if sound is coming properly to AVR.
Now you Connect All additional sources to other HDMI ports of TV and nothing should be connected to AVR.
You may use LG device connector setting to configure the magic remote to control them.
MY current setup of TV:
HDMI 1: Airtel DTH.
HDMI 2: ARC connected to Denon AVR 1500H.
HDMI 3: ACT Television(Using this to play hotstar premium content as LG inbuilt APP is not playing it)
Good news:
LG magic remote can control all 3 devices seamlessly and thats a great ease for customers.
I shall appreciate LG for this.
-
By Arthur Dent
Hello
since upgrading my LGOLED55C9PLA firmware to 05.00.03
every time I open a TV channel, I get the HOME menu bar at the bottom of the screen, not sure if a bug, or a bad idea, it has no disable option, feel I would like to roll back to the previous firmware, is this safe ? Is there an easy procedure ? Where do I get the previous firmware file from ?
thanks
-
-
By Alex
UPDATING YOUR FIRMWARE
The firmware that powers your LG Ultra HD 4K Smart TV with webOS should be updated from time to time to enhance your experience and improve its operation. Thankfully, this can be done easily and quickly, right at home.
Watch this quick video to learn more. Or follow the easy steps below to get started.
HOW OFTEN DO I NEED TO UPDATE MY FIRMWARE?
Firmware updates don't happen frequently, so you should be fine checking for updates every other month.
HOW DO I CHECK FOR, AND DOWNLOAD, AVAILABLE FIRMWARE UPDATES?
Before you do anything, make sure you have an Ethernet cord connected directly from your router to your television. Wireless Internet connections are not reliable enough for firmware updates.
Use this diagram if you need help getting set up:
ONCE YOUR TV HAS A WIRED CONNECTION, DO THE FOLLOWING:
Press the MENU Click SYSTEM SETTINGS Then ABOUT Then SYSTEM UPDATES You'll be advised that your system is currently up to date or requested to select CHECK NOW for the latest update. If a new version is available, it downloads automatically. FIRMWARE UPDATES WILL ALSO UPDATE LG ULTRA HD 4K SMART TV AND LG APPS AT THE SAME TIME.
-
-