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LG Content Store is Missing

Kayaem M

Asked by Kayaem M,

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Kayaem M Newbie

Kayaem M

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Posted

The LG Content Store is missing from my smart TV so I can’t add any apps. It’s an older smart TV and the ribbon does not look like the newer models. Is it hidden somewhere?

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George Hofmeister Mentor

George Hofmeister

Posted
Posted
9 hours ago, Kayaem M said:

The LG Content Store is missing from my smart TV so I can’t add any apps. It’s an older smart TV and the ribbon does not look like the newer models. Is it hidden somewhere?

Can you post the model number so the forum members can better help you?

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Kayaem M Newbie

Kayaem M

Posted
  • Author
Posted

The model #:  47LM6400

This is the message I sent to LG: 

 
I have a 2013 LG Smart TV. I cancelled cable TV and tried to load apps on the LG TV but am finding it impossible. I have searched google to no avail and LG FAQs. When I press "home" there are only three apps loaded - Netflix, a Karaok and a weather app. I click on Premium and there is nothing. I have signed in and still cannot load apps. I want to add Amazon Prime, YouTube, Crave, etc. Is this possible? If so, how.? Thanks for your assistance.
 
I finally had to call them and the person that I spoke to clearly did not know how to answer the question. She put me on hold and came back and said my LG TV was a 2012 manufactured model and what I see is what I get. She stated that I cannot add any further apps to the TV. I have a hard time believing this but ..... .
 
Thanks for any assistance you may provide! :)
  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
9 hours ago, Kayaem M said:

The model #:  47LM6400

This is the message I sent to LG: 

 
I have a 2013 LG Smart TV. I cancelled cable TV and tried to load apps on the LG TV but am finding it impossible. I have searched google to no avail and LG FAQs. When I press "home" there are only three apps loaded - Netflix, a Karaok and a weather app. I click on Premium and there is nothing. I have signed in and still cannot load apps. I want to add Amazon Prime, YouTube, Crave, etc. Is this possible? If so, how.? Thanks for your assistance.
 
I finally had to call them and the person that I spoke to clearly did not know how to answer the question. She put me on hold and came back and said my LG TV was a 2012 manufactured model and what I see is what I get. She stated that I cannot add any further apps to the TV. I have a hard time believing this but ..... .
 
Thanks for any assistance you may provide!

Hi Kayaem,

Sadly your model of television pre-dates webOS, it runs the now defunct NetCast system.  Your best option is to purchase a device such as a ROKU or Amazon Fire TV stick.

  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
5 hours ago, kashif javed said:

@George Hofmeister my tv has the same problem of missing LG CONTENT STORE.it 201`s tv with webos.and model is 55UW761H

kindly help me solve this issu

Hi Kashif,

You have a TV designed for the commercial market, conference rooms, hotel bedrooms and the like and as such does not access the Content Store in the same manner as a retail market TV.

I suggest downloading the TV's information from the LG website: 

link hidden, please login to view

  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
1 minute ago, kashif javed said:

@George Hofmeister thenks for the information dear

is the any solution to convert it for home use 

mean to say that if i can get or install content store in it

Hi @kashif javed

To the best of my knowledge there is no way to do a conversion, firmware is linked to data built-in the hardware so one will not work on another.  The best option is going to be the same I gave to @Kayaem M to get a ROKU 4K device.

  • 0
Yay Watha Newbie

Yay Watha

Posted
Posted
On 8/21/2019 at 11:04 PM, kashif javed said:

@George Hofmeister my tv has the same problem of missing LG CONTENT STORE.it 201`s tv with webos.and model is 55UW761H

kindly help me solve this issu

Also same! my LG smart tv 42LB670T has missing LG content store app. How to fix this.

Pls kindly advice these issue 🙂

  • 0
M. P Newbie

M. P

Posted
Posted

Hi guys. LG content store is missing in my TV. The model is 55EG910T. Instead of LG content store is premium. My webos version is   04.06.30. I live in middle east. Thank you

  • 0
A J Newbie

A J

Posted
Posted

I have the same problem. The content store has gone missing. Only premium store available with 5 apps in it. Using a 50LB650V-ZN. 

  • Like 1
  • 0
Jac Newbie

Jac

Posted
Posted

Hi, Can you please advise? I dis not fing the LG content store among the available icons in my smart tv. Model no: 42LB650V-ZN. Thanks!

  • 0
IJxman Newbie

IJxman

Posted
Posted

I have the same issue apparently there is Netflix in my tv but I can't find it  and I have Premium instead of Content Store

 

I use webOS  TV UH600V

  • 0
Ghassan Newbie

Ghassan

Posted
Posted
On 8/22/2019 at 1:01 AM, George Hofmeister said:

hidden

Hi i have an LF650T smart tv lg webos i also have the same problem

No lg  content store plz help me 

  • 0
S.B. Newbie

S.B.

Posted
Posted

So apparently no one at LG has an answer regarding this issue for people like myself with a current 2023 WebOS and NO LG Content Store?

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