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Kayaem M

LG Content Store is Missing

Asked by Kayaem M

Question

Kayaem M    1

Kayaem M
Posted

The LG Content Store is missing from my smart TV so I can’t add any apps. It’s an older smart TV and the ribbon does not look like the newer models. Is it hidden somewhere?

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George Hofmeister    114

George Hofmeister
Posted
9 hours ago, Kayaem M said:

The LG Content Store is missing from my smart TV so I can’t add any apps. It’s an older smart TV and the ribbon does not look like the newer models. Is it hidden somewhere?

Can you post the model number so the forum members can better help you?

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Kayaem M    1

Kayaem M
Posted

The model #:  47LM6400

This is the message I sent to LG: 

 
I have a 2013 LG Smart TV. I cancelled cable TV and tried to load apps on the LG TV but am finding it impossible. I have searched google to no avail and LG FAQs. When I press "home" there are only three apps loaded - Netflix, a Karaok and a weather app. I click on Premium and there is nothing. I have signed in and still cannot load apps. I want to add Amazon Prime, YouTube, Crave, etc. Is this possible? If so, how.? Thanks for your assistance.
 
I finally had to call them and the person that I spoke to clearly did not know how to answer the question. She put me on hold and came back and said my LG TV was a 2012 manufactured model and what I see is what I get. She stated that I cannot add any further apps to the TV. I have a hard time believing this but ..... .
 
Thanks for any assistance you may provide! :)

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George Hofmeister    114

George Hofmeister
Posted
9 hours ago, Kayaem M said:

The model #:  47LM6400

This is the message I sent to LG: 

 
I have a 2013 LG Smart TV. I cancelled cable TV and tried to load apps on the LG TV but am finding it impossible. I have searched google to no avail and LG FAQs. When I press "home" there are only three apps loaded - Netflix, a Karaok and a weather app. I click on Premium and there is nothing. I have signed in and still cannot load apps. I want to add Amazon Prime, YouTube, Crave, etc. Is this possible? If so, how.? Thanks for your assistance.
 
I finally had to call them and the person that I spoke to clearly did not know how to answer the question. She put me on hold and came back and said my LG TV was a 2012 manufactured model and what I see is what I get. She stated that I cannot add any further apps to the TV. I have a hard time believing this but ..... .
 
Thanks for any assistance you may provide!

Hi Kayaem,

Sadly your model of television pre-dates webOS, it runs the now defunct NetCast system.  Your best option is to purchase a device such as a ROKU or Amazon Fire TV stick.

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George Hofmeister    114

George Hofmeister
Posted
5 hours ago, kashif javed said:

@George Hofmeister my tv has the same problem of missing LG CONTENT STORE.it 201`s tv with webos.and model is 55UW761H

kindly help me solve this issu

Hi Kashif,

You have a TV designed for the commercial market, conference rooms, hotel bedrooms and the like and as such does not access the Content Store in the same manner as a retail market TV.

I suggest downloading the TV's information from the LG website: https://www.lg.com/global/business/information-display/commercial-tv/lg-55UW761H-CIS

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George Hofmeister    114

George Hofmeister
Posted
1 minute ago, kashif javed said:

@George Hofmeister thenks for the information dear

is the any solution to convert it for home use 

mean to say that if i can get or install content store in it

Hi @kashif javed

To the best of my knowledge there is no way to do a conversion, firmware is linked to data built-in the hardware so one will not work on another.  The best option is going to be the same I gave to @Kayaem M to get a ROKU 4K device.

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Yay Watha    0

Yay Watha
Posted
On 8/21/2019 at 11:04 PM, kashif javed said:

@George Hofmeister my tv has the same problem of missing LG CONTENT STORE.it 201`s tv with webos.and model is 55UW761H

kindly help me solve this issu

Also same! my LG smart tv 42LB670T has missing LG content store app. How to fix this.

Pls kindly advice these issue 🙂

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M. P    0

M. P
Posted

Hi guys. LG content store is missing in my TV. The model is 55EG910T. Instead of LG content store is premium. My webos version is   04.06.30. I live in middle east. Thank you

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