Quantcast
Jump to content



  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

Question

I can't run the Netflix app on my tv. Keep getting tvq-pm-100 error. I have already

1. Checked for app updates

2. Unplugged my Xfinity cable box for 3 minutes

3. Unplugged my tv for 3 minutes and nothing is working

Share this post


Link to post
Share on other sites

4 answers to this question

Recommended Posts

  • 1

After the Netflix  app update on 19/03/14 I have this same issue. The solution I found is change my Netflix subscription plan , I had the 4K plan, then I changed to the HD subscription plan  and the videos are now playing again.

Share this post


Link to post
Share on other sites


  • 0
22 hours ago, Maureen Harty said:

I can't run the Netflix app on my tv. Keep getting tvq-pm-100 error. I have already

1. Checked for app updates

2. Unplugged my Xfinity cable box for 3 minutes

3. Unplugged my tv for 3 minutes and nothing is working

Hi Maureen,

Try this:

link hidden, please login to view

  1. Unplug your TV from power for at least 1 minute.

  2. While your TV is unplugged, press and hold the power button on the TV for 5 seconds to discharge it.

    • If you cannot access the power button or your TV does not have one, leave your TV unplugged for at least 3 minutes.

  3. Plug your TV back in.

  4. Turn your TV on.

  5. Try Netflix again.

From Netflix: 

link hidden, please login to view

Share this post


Link to post
Share on other sites
  • 0
2 hours ago, Maureen Harty said:

Hi George, I did all those steps that I listed. I had to do a factory reset on my tv. Problem solved.

Hi Maureen,

Not the best thing that you had to do a reset but at least things are back up and running as they should be.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By powder
      Hello friends,
      I have setup a home network in Windows 10, I think it uses DLNA. I can play all the files from the computer or the USB stick in the router with no issue but the external subtitles (correctly named) are not working in my 65C9, only internal ones. 
      If I access the same files in the network from a computer, there is no problem and subtitles are shown, it's only the TV not displaying them.
      Can someone help in how to make external subs work when played from a local network or what to check?
       
      Thanks
       
       
       
    • By John Bizeray
      I recently updated the firmware on my  LG43UH610V.  Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
    • By Brunex
      Hi, i recently bought an LG 43un70006la smart 4k uhd and i am having problem using netflix, everytime i try it with remote " content unavailable this function is not available" message pops up. Does it mean that the device doesn't support the app or is the a way to solve it
    • By Petar
      I have LG Nano Cell smart TV. My native language is not supported in the languages for subtitles in Netflix. What is the easiest way to use external subtitles while watching Netflix.
    • By ES18
      Hello,
      I have a LG smart tv (made in 2012), with netflix application pre-installed in it. Unfortunately, the netflix application does not support arabic subtitles, but it support other subtitles like english, frensh, spanish.
      Is there any workaround for this ? Is there any possibility to upgrade the netflix application, which I already tried with no luck to find another version. 
      Please advise, many thansk.
      ES 
       


×
×
  • Create New...