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By stevef
Since my lg-oled65c9pla auto-updated to WebOS 5.5, there is a new bug.
The TV is connected to my Cambridge Audio Evo 75 amplifier over ARC - on powering the TV, it has always started up the amp, and switched it to use audio, instead of the appalling TV speakers. The whole setup has worked flawlessly for 5 years, but since WebOS 5.5, the amplifier starts, but is left in a muted state, and using the un-mute or volume controls on the TV remote makes no difference to turning on audio. The only way to get audio to play though my amp a speakers is to turn the amp's volume dial or press a volume button on the a amp's remote - this then unmutes the TV and audio is back.
There is no setting I can find in the TV that relates to whether the ARC channel starts muted or not...
No software has changed in my amp. This is an annoying new bug in the TV software, I assume down to some CEC changes.
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By Ozgur Yalcin
When connected to the TV with a laptop, black boxes appear on the screen. We tried this with many computers. The result is the same. What can I do.
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By Matt79
I've just updated my LG 55UM75 TV to the latest software version - 05..20.15 - and now the picture looks off.
I've turned off TruMotion, Motion Eye Care, Smooth Gradation, Noise Reduction and Smooth Gradation, but somehow everything still looks artificial.
Is there another picture setting I'm missing, I've gone through every setting I can find.
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By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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By Daniel Buxton
Hi,
Since updating our OLED65G2PSA to 23.20.56, we experience sprodadic issues with the network where any app requiring network access shows the generic 'no network access' message.
I have found that when this does happen, I can still PING the TV and connect to IP based web pages. To fix I can either power cycle the TV or I can go into network settings and toggle off/on 'Set automatically' which must just be triggering something in the underlying OS to reload its DNS service.
Setting a static IP makes no difference, setting a static DNS server makes no difference - it is clearly a software issue. We have had a TV repair company come and replace the boards, which worked right up untill updating to 23.20.56 and beyond.
Has anyone else experienced this, does anyone have a solution ?
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Question
Tyler77
İ have 670v tv. I cant update my tv . İ tried via usb , cant update , i tried downgrade same problem. How İ can install firmware to my tv? Please help me
2 answers to this question
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