Quantcast
Jump to content
  • 2

Annoying pop-up messages on my lg 49sj800v smart tv


rick wiseman

Question

I have owned this tv for a year and pleased with it ... until about a month ago. I now have constant repetitive messages in top right hand corner of screen saying 'Unknown device disconnected' or 'wired network is connected' or wired lan cable is connected' and it's driving me crazy. I have tried the lg live chat technical support and they were not aware of the issue but I've seen the same problem discussed on US forums and here too. Nobody seems to be able to have a solution. I have unplugged all external stuff - Virgin V6 box, Wii, wired internet, etc and it still happens. Help!!

Link to comment
Share on other sites

Recommended Posts

  • 0
On 12/20/2018 at 6:39 PM, rick wiseman said:

I have owned this tv for a year and pleased with it ... until about a month ago. I now have constant repetitive messages in top right hand corner of screen saying 'Unknown device disconnected' or 'wired network is connected' or wired lan cable is connected' and it's driving me crazy. I have tried the lg live chat technical support and they were not aware of the issue but I've seen the same problem discussed on US forums and here too. Nobody seems to be able to have a solution. I have unplugged all external stuff - Virgin V6 box, Wii, wired internet, etc and it still happens. Help!!

So today there's been a software update and the problem has gone away. Coincidence or thanks lg? Let's wait and see.

Link to comment
Share on other sites

  • 0

I started to get the "unknown device has disconnected" popup last night all of a sudden.

Also random popups of ads and such which I can't explain where they are coming from such as TV shows recommendations.

My WIFI also stopped working (I gave up on trying to get it to work).

I believe they are probably related but who knows. LG is useless. If i had the money, I would started a class action lawsuit for their TV products as it getting into a huge problem as I have seen issues on their LG forums and CNET forum about their WIFI not working and the unknown device has disconnected.

Mine out or warranty so I will have to think of getting a new TV that NON-LG. My last Flat screen lasted 4-5 years. This lasted about 14 months, great job LG.

Only solution to get around this is switch it to STORE mode to turn off the notification but then it will reset it settings every few minutes so you can't switch PICTURE MODE or adjust anything really on the TV in this mode.

Link to comment
Share on other sites

  • 0

In my 49SJ810v TV the wifi does not see and wireless networks, as well the Magic control does not register. It seems that the Wifi and bluetooth are related (same module).

Could any one (LG Support as well) to confirm the Part number of this module.

It seems that there a lot LG SJ810 tvs that have the same problem

 

Link to comment
Share on other sites

  • 0
On 1/8/2019 at 1:02 AM, Silentmeow said:

I have same problem, I did a reset,and got WiFi back on but couldn’t connect but lost WiFi again and didn’t get it back. Connected with Ethernet and got WiFi on but lost it again. Hopefully they come up with an update.

 

Solution to this Fault on LG SJ810v

I had the same problem with my 49sj810v (random messages connected- disconnected devices, the wifi could not detect any networks, and the magic mouse could not connect(could not register as the bluetooth had to be initialised)).

SOLUTION:  Have replaced the  RF Module (EAT63377302 WI FI MODULES & 3D TRANSMITTERS FOR LG GENUINE 49SJ810V).

Now everything is working Fine.

Hope this message will help other LG tv owners that LG will not help.

 

  • Thanks 1
Link to comment
Share on other sites

  • 0

Since the wifi could not detect any wifi networks, it was obvious to me that the wifi module is faulty. Made some research to find out the correct part number of this module and bought one from the ebay.

  I do have fair background of electronics - communication.

Hope that my solution will help you.

 

 

Link to comment
Share on other sites

  • 0

LG techs are working on an update fix since it was the last update that scewed everything up. But if the module is bad the update won’t fix it . LG should be responsible for it but I am sure they won’t be.  I can do a lot of things but changing a module is another thing plus ,the number may vary from model to model.

 

Link to comment
Share on other sites

  • 0
1 hour ago, Silentmeow said:

I did find the part for my model, it’s a different number then yours. You tube has a video for Samsung and theirs is super easy to change as it right there and you just po a few screws. Is ours riyin front too? 

1. Remove the back cover.

2. The wifi module is at the bottom center. Its a small box, which could be removed by one screw. The box has the bottom switches as well tje wifi controller. 

3. Disconnect the plug from the wifi and remove the board. Teplace tje wifi board with a working one and connect the connector. Fix the box back to the tv

4 fix back cover.

Is quite easy procedure. Should not take more the 30 min.

Goodluck

  • Thanks 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By ashok R
      TV model: 49 UH770T 
      I used 6000 hours. All four corners start to have struck pixels, this is very disappointing us after spending INR 1,00,000. I am sure this should have been tested products for such high value. How would I customer will recommend LG Smart TV for family and friends if the product manufacturing is not worth the money spent on?
      regards,
      Ashok R 
      9880965020
    • By Phaedrus
      On an LG CX 55, two minutes into episode 4 -- "The Tomb" -- of the series Moon Knight on Disney+ there is a scene with statuettes in niches each lit by an oil lamp. As the flames flicker, dark blotches jump around some of the niche walls.
      These are certainly unintended artifacts.
      Can someone confirm wether this is a CX (only) issue?
       
    • By News Reporter
      LG Acquires AppleMango Together with GS Energy and GS Neotek,
      Securing Advanced EV Charger Development Capabilities

      SEOUL, June 27, 2022 — LG Electronics (LG) today announced it has acquired South Korean electric vehicle (EV) charger solutions provider, AppleMango Co., Ltd., jointly with GS Energy and GS Neotek. The acquisition is expected to accelerate the growth of LG’s EV charging solution business and enable the company to take advantage of future business opportunities.
      This strategic move, combined with LG’s own expertise and wealth of experience in both B2C and B2B segments, will enable the company to create fully-featured charging stations boasting a user-friendly interface and real-time control/management. LG continues to strengthen its EV charging solution business leveraging its exceptional digital signage technologies – specifically, its IP-rated outdoor digital display with sturdy, dust- and water-proof enclosure.
      Established in 2019, AppleMango has developed proprietary technologies and systems, including a slim, fast charger, to meet the rising global demand for EV charging solutions. In addition to the company’s market-leading charging tech, LG will secure access to the necessary operational infrastructure by working closely with GS Energy and GS Neotek. Both GS companies have considerable experience in operating EV charging stations and related businesses.
      The new acquisition will help LG to become an integrated solutions provider, bringing together its new charger development capabilities and existing in-house-developed EV charging management system. Moreover, the move is expected to create synergy with LG’s ongoing efforts in the area of vehicle components, including the development and supply of EV batteries and adjacent products, such as energy storage system (ESS) and energy management solutions.
      “The EV charging market is expected to grow rapidly due to the surging demand for more eco-friendly vehicles,” said Paik Ki-mun, senior vice president of LG Electronics Business Solutions Company. “Leveraging our know-how and experience in the B2B sector, we will offer customized, integrated vehicle charging solutions for diverse customers, enhancing the competitiveness of our existing business and ensuring our readiness for future opportunities.”
      LG now boasts a comprehensive EV business portfolio, with the recently-launched EV charging solution business joining other LG-owned concerns, including the LG Vehicle component Solutions (VS) Company, ZKW Group and the LG Magna e-Powertrain joint venture. This year, LG will establish an EV charger production line at LG Digital Park in South Korea, and aims to provide customized charging solution for various settings, such as private residences, shopping malls, hotels and public institutions, in the near future.
      # # #

      link hidden, please login to view
    • By Pat
      Bought a new 65" Smart TV, all the preoaded apps You Tube, Netflix etc  are restarting after couple of minutes with "this app will now restart to free up more memory" message.
    • By Jim Brown
      I have a LG OLED C8 TV with a Soundbar and when connected to Optical the Volume Control is normal with a Percentage 0% to 100% but when connecting to HDMI ARC port like the Soundbar suggest to be connected it just show + or -,  you don't have anyway of knowing what the volume is set  to.    I have tried two Soundbars a LG LAS551H that was connected via Optical and when connected to HDMI ARC it also does not show Volume Control.  I have  got a new Sonos Beam Gen 2 that is now connected to HDMI ARC port and sounds great but if I connect it to Optical it's much lower in volume but has the Volume indicator.   Please advice.    
      I would like to suggest three enhancement request: 1. to show Volume Percentage on the HDMI ARC port.  2. Optical and HDMI ARC have the same output and 3. the Sonos be added to the Device list under Soundbars. 
      Thank you, 
      Jim Brown 
×
×
  • Create New...