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By jikhead
I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
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By bohatier
Hi,
I believe it started to happen after last update - version 03.53.45, maybe the one before. After I quit YouTube app, TV will not get signal from HDMI settopbox no matter I try. Only solution is to unplug and plug back HDMI cable which is really annoying. Is it known issue? Is there any fix? I tried few workarounds, like disabling smart features and so on, but no luck.
TV model: OLED55B13LA
Example:
Settopbox is powered on, TV is showing signal over HDMI, everything is fine. Then I open YouTube, after some time exit, switch back to HDMI input of settopbox and TV says no signal. I re-plug cable and then it works fine.
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By Stylianos
i am having an issue with my LG OLED77C2 tv that started happening (i believe) once i have updated from web24 to 25. It seems like whenever the tv is displaying a source from any of my four HDMI inputs, while i am watching the screen goes black randomly for a few seconds and it loses audio as well during the black screen. Once this happens the audio usually comes back as soon as the image does, however not always. The audio might dissapear completely. In order to fix that i might need to power cycle the tv or unplug the hdmi input out, wait a little and then plug back in. Moreover, sometimes when the black screen flash happens it cripples most of my native apps on the tv. So if i switch to netflix or youtube right after the black screen flash, both apps populate normally all the video/film options in the main menu but when i try to actually play any of the video/films, they dont play and it is throwing an error. These black flashes never happen when i am watching netflix or youtube. Only when using my hdmi inputs. ive changed brand new high quality cables but that did not fix my issue. For the xbox i was already suing an ultra hish speed 2.1 hdmi cable but ive re placed that as well with a brand new one. ive also changed the tvs main board to a brand new and it still happening. Once the dealer changed the board, the tv was behaving normally without the issue. However after a few days i updated the tv to the latest firmware and this started happening. what do i do?
FYI: I tried EVERY SINGLE option to troubleshoot the issue. Disabled VRR, AMD Freesync, ALLM, HDMI Deep Colour, SIMPLINK, I basically set my tv to display video and audio in the most archaic way just to troubleshoot. Still doing it. I am using an xbox series x on input 1 and a mag520 box on input 3. Does it on both sources. Moreover, in case this helps whenever this happens while on the xbox the Dolby vision/HDR logo appears on the top right right after the video comes back once the black screen is over depending on what settings i have the xbox on. Also swapped to different inputs. Still doing it
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By John Peet
TV is a week old and the internal speaker has stopped working when in HDMI ARC + internal speaker sound output mode. The internal speaker itself works fine when in “internal speaker” sound output mode. I’ve checked all the settings that I can and can’t find anything that would correct this issue.
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By akhilesh malladi
hi, Friends,
i have finally fixed the HDMI ARC issue.
Apparently some people also had the same issue and couldnt figure out whats wrong.
After reading through AVSForums, I finally understood that LG had a bug in HDMI operation as well..
The problem happens when your TV is already sending sound through HDMI ARC to a AVR and you try to connect additional sources like dth or blueray player to additional HDMI ports of TV and AVR. Once you add additional sources, you might try to use LG's device connector setting to control the device and this is where HDMI ARC stops working.
Solution:
disconnect all hdmi ports of TV and AVR.
Full reset TV and AVR.
Only Connect HDMI ARC port of TV with HDMI ARC OUT of AVR. Enable ARC feature on both TV and AVR. Open LG TV internal app,
and check if sound is coming properly to AVR.
Now you Connect All additional sources to other HDMI ports of TV and nothing should be connected to AVR.
You may use LG device connector setting to configure the magic remote to control them.
MY current setup of TV:
HDMI 1: Airtel DTH.
HDMI 2: ARC connected to Denon AVR 1500H.
HDMI 3: ACT Television(Using this to play hotstar premium content as LG inbuilt APP is not playing it)
Good news:
LG magic remote can control all 3 devices seamlessly and thats a great ease for customers.
I shall appreciate LG for this.
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