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Problem with web browser update
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By stevef
Since my lg-oled65c9pla auto-updated to WebOS 5.5, there is a new bug.
The TV is connected to my Cambridge Audio Evo 75 amplifier over ARC - on powering the TV, it has always started up the amp, and switched it to use audio, instead of the appalling TV speakers. The whole setup has worked flawlessly for 5 years, but since WebOS 5.5, the amplifier starts, but is left in a muted state, and using the un-mute or volume controls on the TV remote makes no difference to turning on audio. The only way to get audio to play though my amp a speakers is to turn the amp's volume dial or press a volume button on the a amp's remote - this then unmutes the TV and audio is back.
There is no setting I can find in the TV that relates to whether the ARC channel starts muted or not...
No software has changed in my amp. This is an annoying new bug in the TV software, I assume down to some CEC changes.
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By Ozgur Yalcin
When connected to the TV with a laptop, black boxes appear on the screen. We tried this with many computers. The result is the same. What can I do.
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By kakrona
Dear LG
I am using your production is Smart TV
Model: 32LM6690-TC
Software version: 04.42.08
Browser version: V5.00.00.r5780
with this browser, I can't watch any movies or video from any web, ex: youtube.com ect.....
Any solution to get the update version of browser?
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By Matt79
I've just updated my LG 55UM75 TV to the latest software version - 05..20.15 - and now the picture looks off.
I've turned off TruMotion, Motion Eye Care, Smooth Gradation, Noise Reduction and Smooth Gradation, but somehow everything still looks artificial.
Is there another picture setting I'm missing, I've gone through every setting I can find.
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By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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Question
Sandip Nath
Why the web browser cannot be updated? It does take me to google chrome page, asks to select os version you need the upgrade . But whatever you select the download never happens. Please help.
Edited by Sandip NathIn complete query
2 answers to this question
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