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Fletcher

Unable to load user agreements

Question

I have recently purchased an LG 43UH610T television.  I am located in Bali, Indonesia.  Everything seems to be working fine, but when I click on any of the options, such as LGTV, YouTube etc, it tells me I must first consent to the LG Smart TV user agreement.  However, I then get a message saying "Unable to load user agreements - a server error has occurred ......"

Can you help?

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  • -1

I have recently bought a 43uh661v LG TV and have the same issue. The User Agreements are unable to load. The internet connection is working, I can access  all websites.  I tried to change the DNS to 8.8.8.8 (Google's public DNS) but it is still not working. Were you able to manage to solve the problem? If yes, how? Thank you!

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