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How can i extract movie and video from LG UHD HDD?


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I Have HDD 4K K-Pop and HDD 4K Movie Pack

and i don't know 1 TV can't play 2 HDD. Now my TV is lock for K-Pop content i can't watch it T__T the operator said it about software they can't help anything. Anyone can help me to extract or clear all TV Memory about my registration of HDD or Downgrade TV return it to the oldest software and i will upgrade back again.

Please , Help Me I don't want to buy new TV T__T

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