LG 47LB6520-TB (3D Subtitle Not Working) Why ??!

[Hassan Al-Khadrawy 3]

Hellooo Friends

 

I'm Hassan From Cairo (Egypt) I Have 47LB6520 from 1 month I Have one Problem with 3D Subtitle in any Language all 2D Subtitle is working well through Smart-share But when I Convert Sub  (srt file) to 3D Sub (SSA Or ASS files) is Working 2D !!! any body know about this issue ?? 

 

I called customer support and no body of them is not understand this issue , and the technical guy will visit me next week.

 

this is my TV Software Version 

 

http://postimg.org/image/lkk9hz9vj/

 

TV Model : 47 LB6520-TB

Software Version: 04.61.38

WebOS Version: 1.3.2-393601(afro-arches)

[Hassan Al-Khadrawy 3]

I Think the Only Problem in Smart-share is Not Supported .sub .idx .ass .ssa (but in Guide of the TV is Support All Subtitles Extensions )   

 

what can i do ??

[fadom13 0]

Hello Hassan!

 

DId you solve the problem?

 

When I play a file from the USB disk, the subtitles only play in 2D (.ass)

 

Thanks!

[Hassan Al-Khadrawy 3]

Hello Hassan!

 

DId you solve the problem?

 

When I play a file from the USB disk, the subtitles only play in 2D (.ass)

 

Thanks!

 

 

No Still Same Issue with All Previous Updates  

 

I Still Waiting to fix this issue

[Mahmoud Refaat Sayed 0]

hi hassan

 

i am mahmoud from egypt

 

yesterday i have bought  3D and subtitles show the same problem

 

have u fix it ?