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Subtitles via LG ThinQ app


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    • By Miguel Gonzalez
      I am lifetime LG CUSTOMER.
      I have a fridge, air conditioned etc. all with THINQ can be accessed remotely (WAN ACCESS)
      Some years ago I purchased 65UM7100PLA but this device is accesible only in LAN/WLAN via  THINQ
      I though this is because old WEBOS version, but I have purchased a new 32LQ63006A with WEBOS22 and I am not able to acces the TV via WAN. It,s the same. THINQ works only in LAN, at home
      I question if there is any way to remotely (WAN) access to my TV,s???
      This can be for security reasons (turn on /off away home etc.
      If  fridge, air conditioned can be accesible by WAN whyy tv not????
       
    • By MURAD
      Hello , There is no setting to select subtitles for series and movies, I tried clicking on the colors on the remote, but nothing worked, I poked around in settings and found nothing. I sent several emails to the company, but no response was received. I remember that there was an option in the previous version, who has the same problem and what can be done?
    • By News Reporter
      Revolutionizing AI Homes With Affectionate Intelligence for
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      SEOUL, Aug. 29, 2024 — LG Electronics (LG) is unveiling the LG ThinQ ON AI home hub featuring Affectionate Intelligence at IFA 2024 in Berlin, Germany, from September 6-10. This innovative hub provides outstanding connectivity and expandability, positioning itself as the centerpiece of a comprehensive smart home ecosystem, where LG’s appliances and “empathetic” AI work in unison to deliver customized comfort, care and convenience.
      The AI home hub seamlessly connects with a vast array of appliances and Internet of Things (IoT) devices, making it easy for anyone to configure and enjoy a personalized AI-powered home. Powered by LG’s unique Affectionate Intelligence, the ThinQ ON continuously learns from individual usage patterns and broader usage trends to tailor customers’ daily experiences, accelerating the realization of LG’s “Zero Labor Home” vision.
      Compact and lightweight, LG ThinQ ON features a cylindrical form factor and a muted color palette (gray/white) that allows it to blend effortlessly with any space or décor. The device is equipped with an AI speaker that facilitates conversations with LG’s AI voice assistant and lets users listen to their favorite audio content. The ThinQ ON’s advanced capabilities are driven by LG’s high-performance AI chipset, designed with future scalability in mind.
      Generative AI-based Home Solutions Tailored to Each Customer’s Preferences
      The ThinQ ON allows users to control their AI appliances and living spaces with spoken commands or requests delivered in a natural, conversational manner. This creates an experience akin to conversing with friends or family, adding a more human dimension to user-device interactions.
      In addition to comprehending everyday language, LG’s AI home hub can understand the context of conversations and determine user preferences for each connected appliance, IoT device and service; bringing a new level of “care” to the home. What’s more, the ThinQ ON autonomously monitors all elements within the smart home ecosystem, helpfully informing users when a task is completed (e.g., the washer has finished a cycle) or if any issue had been detected.
      On top of this, ThinQ ON makes it possible to check or change nearly all appliance settings using only voice commands and configure convenience-enhancing routines that automate appliance/IoT operations.
      Connectivity, Expandability and Versatility
      LG ThinQ ON is Matter-certified* and supports various network connectivity options, including Wi-Fi and Thread, ensuring hassle-free setup and a seamless smart home experience. Compatible with a wide range of LG innovations and a growing number of appliances and IoT devices from other manufacturers, the ThinQ ON enables users to manage their entire smart home ecosystem from one place, both now and in the future.
      To further enhance the connectivity of the ThinQ ON, LG acquired the smart home platform company Athom in July of this year. Athom’s flagship smart hub, Homey Pro, can connect to over 50,000 devices. The Homey App Store features around 1,000 applications for connecting and controlling products from various global brands. LG plans to maximize the advantages of the ThinQ ON’s open platform by continuously expanding the range of supported brands and devices.
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      Visitors to IFA 2024 (September 6-10) can see all of LG’s latest AI Home solutions, including ThinQ ON, at the company’s exhibition booth in Hall 18, Messe Berlin.
      # # #

      link hidden, please login to view
    • By BGee
      On my LG 60SJ850T, Watching Horizon from AppleTV streaming service. Western with some scenes with Apache language being spoken. No subtitles appearing. When CC is on, see “foreign language being spoken”. When viewed on iPhone, there are subtitles. Have tried same movie using chrome cast TV, and casting from iPhone to Apple TV device. Never get subtitles. Verified subtitles work when I stream to same chromecast TV connected to a different TV. 
       
      reset LG TV to factory settings after trying all available CC and subtitle settings on TV. Still no subtitles. 
    • By Danster75
      Hi all,

      I'm Danny and have a problem with my LG OLED65C8;

      since a few months when playing movies, either from my Syno NAS or just plain USB, subtitles are being displayed double (over or above eachother) or are displayed for sometimes minutes after the sentence's been spoken. The videofiles haven't got any hardcoded subs but either subs included in the mkv container or as separate srt of ssa file. Disabling subs removes the display of subs, enabling subs results in double or persistent subs.

      Subtitles have been disabled in the accessability menu, factory reset did not help.

      I searched but as far as I can see this problem has not been discussed yet, also googled and never came across this problem. Perhaps someone here can help?

      Kind regards, Danny
      ----------------
      SOLUTION, for me at least:

      I used ColorControl to reboot the TV. It's weird that a factory reset did not work but a simple reboot did.
       
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