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@kleajmp The LG Magic Remote can ONLY be paired with an LG smart TV with the internal BlueTooth adaptor inside it. It is usually a little WiFi/Bt Combo card about 2 inches square. I have never heard of any "plugin" to use the LG Magic Remote for any other purpose.

@sagar Please post what TV model it is that you are using, and also what APP you are trying to use. What info are you reading that states you can "play multiple video at the same time"? If that was even possible, how would you expect the "player" and the TV to deal with the sound stream? Would you expect to have the sound from both come though the speakers at the same time? Is it possible you are getting confused with some PIP (Picture-in-picture) functionality that some TV models have?

@sumukh A First, please post the full model number of the TV. Secondly, please post what other streaming apps you use on that TV, and if they have the same issue (for example YouTube, or Voot, or ZEE5). Also, are you using a LAN (Ethernet) Cable to connect your TV to the Internet, or WiFi. If WiFi, is that the 2.4GHz or 5GHz band? If 5GHz, place a phone near the TV, and see what the signal strength "arc" icon looks like. If only a few "arc" lines there, it may be weak WiFi. If you can log into your router, go to WiFi -> advanced settings, and look to see what channel within the 5GHz band you are using. Try channel 36 or 44 (some TV models do not work well with higher channel numbers over 100).

@Anupam As @George Hofmeister has hinted at in his earlier post, you need to ask the MK Player developers this question. Many owners posting on this forum seem to think there is some "magic" way to get any app they want on an LG TV, but it is NOT like a smart phone or PC, apps have to be written to work with the WebOS and the specific hardware limitations for each model series/type. So, if it is NOT in the LG STORE on your TV, then it is NOT AVAILABLE, and has not been developed for it! If the MK Player FAQ section below does not answer your question, then pass your question to them directly: https://www.mxplayer.in/faq

@Adrians This is only a peer-to-peer forum for LG users, so you should report this issue and feature request direct to LG Support in your country.

@Marco V Did you manage to find the "QuickStart+" under the TV settings and turn it off? By the way: Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthusiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and any other posters on this thread) is to contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality.

@Gee Kern Apologies, I thought that the issue was user agreements for individual apps, but I think these are for the TV itself. If you are getting server error messages, it might be a network DNS issue. Go to settings, networking, then advanced. In the DNS section, don't use auto, manually put in the public Google one, that is 8.8.8.8 and then save your settings.

@Marco V Some owners have found that if you have a PVR/set-top-box atached to your TV, and they are both using WiFi, and are both active, then the TV can detect a TV programme, BUT without those, viewing via the in-built web-browser only provides a data stream. It seems that the rather "clunky" and feature-sparse WebOS is not smart enough to actually check screen changes for the screen itself, and "assumes" that the image is static . Other users have found this works: 1. Set Quick Start+ to “Off” 2. Turn your TV off, wait 5 minutes, turn back on

@Jeff Finnan You do not post what model of LG TV you have, but this MIGHT work: Try: Settings > General > Additional Settings > Home Settings > Home Auto Launch and set to disable.

@Gee Kern So you are sharing an Amazon Prime video account with your sister, ans she has set up a profile for you to use? The account at the Amazon server end needs to be fully set up, so you need to log in on a laptop or ipad or phone browser, and agree to the agreements. Once it is happy, you can use the account on your TV.

@frewmore I beleive the 55UK7550PLA has Optical (TosLink) sound output, so if you look at the first 4 in the "best of" list below (as they have bypass - so you can have the sound ALSO to go out to your amp or Sound Bar). The reason for the bypass, is that most TV "sound out" settings can ONLY have either TV Speakers, OR HDMI (ARC to/from AVR/AMP), OR Optical out (that is then the INPUT to the adaptor, and ITS output piggy-backs out to the OTHER required sound devices you might want, i.e. sound-bar or AVR/AMP). The good ones will allow you to use either Bluetooth or wired output to your headphones. Try Amazon in your country, to see if any of those are available https://www.headphonesty.com/2019/10/best-bluetooth-audio-transmitters-tv/

@Derekc Try: Settings > General > Additional Settings > Home Settings > Home Auto Launch and set to disable.

@mkjn72 Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthusiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and ALL other posters on this thread) is to all contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality.

@Gee Kern If you have a laptop or iPad, try setting up your Netflix account on that first, as once you have an active "profile", the TV should be OK with it. Do all your other APPS that need Internet (Network) connectivity work OK?

@Derekc Try this:: open the general Settings menu, or open the Quick Settings menu and then navigate to the Advanced Settings icon at the bottom of the menu. On some remotes, you might need to press the SETTINGS button for 5 seconds. On some models Simplink can be seen in the "General" section under settings. If turning off Simplink does not rectify the issue, try turning off the "QuickStart+" setting, then unplug the TV from power for 5 minutes, then test your issue again. There have been reports of "odd" issues with the Quick Start active on some models.

@Flying Frenchman Thanks for taking the time to document your interesting issue. I am glad you got it fixed. However, I would be very interested in knowing what the Netgear router model is, and what Setting screen he accessed to fix it. Most routers will have the firewall section set to block ONLY incoming request into you local home network LAN (to prevent hackers doing port scanning to find any open ports to connect to), and the default OUTBOUND rule would normally to allow all, as it is obviously legitimate to have your home network devices initiate a session, on port 80 or 443 at least, to any valid site, that can be found by a DNS service. Maybe a block rule got added by some other TECH person, and they got it wrong? Some users find that setting the DNS setting on the TV Network settings to the 8.8.8.8 (public Google DNS service) will often fix odd issues. Netgear basic info here: https://kb.netgear.com/8219/How-to-setup-Inbound-Outbound-firewall-rules-on-NETGEAR-Modem-router-gateways

@Derekc You do not describe exactly what the issue is, BUT the HDMI-CEC (called "Simplink" in the LG TV), can cause odd issues, and you can turn it off for some, or all of the HDMI ports (depending on the model). You would of course lose any "auto-power-on or off" functionality for the TV/AMP pair (as I am suggesting you try the ARC port first). Another thing that can cause odd HDMI functionality failures, is low spec cables, so try to find which device, when connected one at a time, might be causing the issue when re-connecting, then check the cable has the actual spec printed on the cable jacket (1.4B, 2.0 etc) and should also state if 4K compatible. I tried to use an old unknown one for one of my devices on my 4K TV a while back, and it caused all sorts of odd flickering and sound drop-out issues on the TV until I changed it. Try to ensure the cables are all the same spec (ideally all 2.0).

@Lorie Edwards I assume that this is NOT a regular FTA (Live TV) programme, but an extra APP that you added to your APP list from the LG Store (or was there in the default apps set with your region/country TV distribution). Or possibly a related On Demand service channel APP? If either of the above, then it is most likely a bug in the app, that occurs during the transition between the AD (commercial) insertion, and its transition back to the main programme. I have seen this in a couple of "apps" in my country. If the start of the app shows "update available" at any point, then select "update". If not, then report this problem directly to LG support in your country (as this is only a peer-to-peer advice forum, it is NOT the LG manufacturers forum).

@jgarcia So, you are quoting from another user - does this mean that you have the same TV model, and that does not have Disney Hotstar in the LG Store? Are you also mistakenly thinking that this forum belongs to LG? Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthusiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and ALL other posters on this thread) is to all contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality, or APP availability on your specific model.

@Victor Tey Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthuiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and ALL other posters on this thread) is to all contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality.

@drapec The "05.30.10" is the firmware version, and NOT the internal WebOS version - that should show up in the "About TV" in settings somewhere. Have a look at this in case it is relevant: http://kr.eguide.lgappstv.com/manual/w19/atsc/Contents/share/homeconnect_k_u_b/enga/w45__share__homeconnect_k_u_b__enga.html

@Absenm OK, it is clearer to me now: AT&T U-verse was with the box, but has now stopped, and been replaced with the AT&T TV as an on-demand APP, but you have not yet got the APP on the LG TV, correct? You might get more mileage out of contacting AT&T to ask when the TV app will be rolled out to LG TV's and when. I suspect it will be to the newer flagship ones first, but they should be in a position to tell you.

@Hridaynath Please post what TV model this is, and how old it is. Also, please post what happens, does the app start, and if so what error or problem occurs?

@Absenm So, you are running the AT&T service via an external box, fed via your home internet, then to the TV via an HDMI cable from that box, yes? If that is correct, then what has it got to do with the LG TV or the WebOS? It does rather sound like you need to reach out to AT&T with the issue.

@Absenm I assume you are asking about OTA (Over-the-Air) regular Live TV from your antenna, and NOT a cable TV provision? If so, this will vary from country to country, and then area within that country, for large countries like USA, Australia etc. It would be useful to know what LG model you are asking about, what country and area you are using it in, and if the TV was ever initally used in another area or country, as these are set for the country initially used in, as delivered to the dealer. No-one other than LG software developers can "see" inside the firmware, to glean the internal infomation about CDN servers used for On Demand stuff, or what "lists" are there for triggers to country codes usage and providers. If you can give examples of the incorrect Broadcast Providers Information you are seeing, others on here MAY have experience of this, and be able to offer more help. Otherwise, try raising your concerns with LG directly, in your country, giving them as much detail as possible to work with.