UM7500 4K not showing HDMI signal from PC/Notebook
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By Andiswa
I bought my LG tv while I was in Washington and now I have moved back to South Africa but the location on settings is not showing my country (South Africa) even the zip code option is not working, how can I fix this?
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By starwoodtech
I have a 65 Inch LG OLED evo AI C4 4K Smart TV 2024 - Model OLED65C4PUA.ACC. here have been a many weird things happening. This is one of them:
I have 2 HDMI 2.1 cables attached to a Rogers Internet TV unit (HDMI 4) and the other 2.1 cable plugged into an XBOX Series X (HDMI 3). If the TV is on an HDMI 4 is active, and I turn on the XBOX (HDMI 3), the TV begins to swtich back and forth constantly and never ends until I turn off the TV. It will automatically switch itself from HDMI 4 to 3, then 3 to 4, then back to 3 again non-stop.
If I power off the XBOX, this behaivor stops.
Would anyone know why this does that? Is this a software or hardware problem? I tried to describe this to LG Support but they had no answers.
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By jikhead
I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
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By bohatier
Hi,
I believe it started to happen after last update - version 03.53.45, maybe the one before. After I quit YouTube app, TV will not get signal from HDMI settopbox no matter I try. Only solution is to unplug and plug back HDMI cable which is really annoying. Is it known issue? Is there any fix? I tried few workarounds, like disabling smart features and so on, but no luck.
TV model: OLED55B13LA
Example:
Settopbox is powered on, TV is showing signal over HDMI, everything is fine. Then I open YouTube, after some time exit, switch back to HDMI input of settopbox and TV says no signal. I re-plug cable and then it works fine.
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By Stylianos
i am having an issue with my LG OLED77C2 tv that started happening (i believe) once i have updated from web24 to 25. It seems like whenever the tv is displaying a source from any of my four HDMI inputs, while i am watching the screen goes black randomly for a few seconds and it loses audio as well during the black screen. Once this happens the audio usually comes back as soon as the image does, however not always. The audio might dissapear completely. In order to fix that i might need to power cycle the tv or unplug the hdmi input out, wait a little and then plug back in. Moreover, sometimes when the black screen flash happens it cripples most of my native apps on the tv. So if i switch to netflix or youtube right after the black screen flash, both apps populate normally all the video/film options in the main menu but when i try to actually play any of the video/films, they dont play and it is throwing an error. These black flashes never happen when i am watching netflix or youtube. Only when using my hdmi inputs. ive changed brand new high quality cables but that did not fix my issue. For the xbox i was already suing an ultra hish speed 2.1 hdmi cable but ive re placed that as well with a brand new one. ive also changed the tvs main board to a brand new and it still happening. Once the dealer changed the board, the tv was behaving normally without the issue. However after a few days i updated the tv to the latest firmware and this started happening. what do i do?
FYI: I tried EVERY SINGLE option to troubleshoot the issue. Disabled VRR, AMD Freesync, ALLM, HDMI Deep Colour, SIMPLINK, I basically set my tv to display video and audio in the most archaic way just to troubleshoot. Still doing it. I am using an xbox series x on input 1 and a mag520 box on input 3. Does it on both sources. Moreover, in case this helps whenever this happens while on the xbox the Dolby vision/HDR logo appears on the top right right after the video comes back once the black screen is over depending on what settings i have the xbox on. Also swapped to different inputs. Still doing it
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