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LG TV strange connection issue

Frederik Kordiak

Asked by Frederik Kordiak,

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Frederik Kordiak Newbie

Frederik Kordiak

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Hi all, so I have 2 LG OLED TVs at home and I am connecting them to 5GHZ Wi-Fi, no problem until yesterday. Suddenly, I am not able to use the apps (Netflix, IPTV, Disney etc.) and both TVs are showing connection issues. The same Wi-Fi works on my PC and mobile though. So I tried connecting using a different Wi-Fi with my hotspot and both TVs worked again with no problems. I tried restarting my router many times and my provider said there is no issue on their end, but I am not able to use the home Wi-Fi anymore. 

Have you seen this before? Is it possible that my provider blocked my LGTVs from accessing their network?

Thanks

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Angel Beagle Contributor

Angel Beagle

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Posted

I doubt the provider would do this.  Providers need you as a customer as much as you need the provider. Have you restarted your modem? Have you reset your modem to factory settings? Restart the modem first by unplugging the modem for about 15 seconds but up to a minute if you would like. 

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