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Software update 06.00.15 issue
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By Matt79
I've just updated my LG 55UM75 TV to the latest software version - 05..20.15 - and now the picture looks off.
I've turned off TruMotion, Motion Eye Care, Smooth Gradation, Noise Reduction and Smooth Gradation, but somehow everything still looks artificial.
Is there another picture setting I'm missing, I've gone through every setting I can find.
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By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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By Daniel Buxton
Hi,
Since updating our OLED65G2PSA to 23.20.56, we experience sprodadic issues with the network where any app requiring network access shows the generic 'no network access' message.
I have found that when this does happen, I can still PING the TV and connect to IP based web pages. To fix I can either power cycle the TV or I can go into network settings and toggle off/on 'Set automatically' which must just be triggering something in the underlying OS to reload its DNS service.
Setting a static IP makes no difference, setting a static DNS server makes no difference - it is clearly a software issue. We have had a TV repair company come and replace the boards, which worked right up untill updating to 23.20.56 and beyond.
Has anyone else experienced this, does anyone have a solution ?
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By daniel.882
i've updated an oled 42C3 to software version 33.22.80 and after this update some videos doesn't work anymore, last week no problem. I have other videos with the same format and codecs and work, so i don't have any idea what can be the issue.
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By akhilesh malladi
hi, Friends,
i have finally fixed the HDMI ARC issue.
Apparently some people also had the same issue and couldnt figure out whats wrong.
After reading through AVSForums, I finally understood that LG had a bug in HDMI operation as well..
The problem happens when your TV is already sending sound through HDMI ARC to a AVR and you try to connect additional sources like dth or blueray player to additional HDMI ports of TV and AVR. Once you add additional sources, you might try to use LG's device connector setting to control the device and this is where HDMI ARC stops working.
Solution:
disconnect all hdmi ports of TV and AVR.
Full reset TV and AVR.
Only Connect HDMI ARC port of TV with HDMI ARC OUT of AVR. Enable ARC feature on both TV and AVR. Open LG TV internal app,
and check if sound is coming properly to AVR.
Now you Connect All additional sources to other HDMI ports of TV and nothing should be connected to AVR.
You may use LG device connector setting to configure the magic remote to control them.
MY current setup of TV:
HDMI 1: Airtel DTH.
HDMI 2: ARC connected to Denon AVR 1500H.
HDMI 3: ACT Television(Using this to play hotstar premium content as LG inbuilt APP is not playing it)
Good news:
LG magic remote can control all 3 devices seamlessly and thats a great ease for customers.
I shall appreciate LG for this.
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Question
JM01
I have 43UJ701V smart tv, working fine for over 3 years. Recently the software auto updated to version 06.00.15. Since then if i run an app such as ALL4 or say ITVHUB the adverts within the programs freeze for a few seconds repeatedly untill advert complete and program starts. All apps are upto date. Any suggestions?
4 answers to this question
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