My new gallery series OLED TV died after less than two months. For weeks now, I have been calling LG support for help. The have created multiple repair tickets, but they have not been to get a repair technician out to fix the problem.
LG keeps trying to outsource the repair to 3rd party service companies. Does anyone know how I can find a local tech that works for LG to come out and fix it?
If not, what recourse do I have?
Please post here firmware number for your WebOS set including your country or the country where you downloaded the firmware and the model of your tv set:
- 3.23.24 - Romania- 47LB730v
- 3.23.34 - Romania -47LB730v - 21.08.2014 by USB
- 4.30.09 - Romania - 47LB730v - 29.08.2014 - OTA
OK. I have a 2018 LG Smart TV model OLED65C8PUA. The TV 'magically' recognizes and (badly) displays/ plays the 2gb of photos, videos and audio residing on my Western Digital 4TB My Passport external hard drive I have. The problem is the TV is the ONLY device that WILL RECONIZE THE DRV! 8 diffirent computers running from Vista to Win 10 have given me 'DRV (x) is not accessable'. At one time the drv was password protected and it worked fine. The exact password was lost so I tried a number of variations and was able to finally unlock the drv and remove the password using WD Utilities. It worked for a bit and I was able to copy out a few files using a Surface Pro/ Windows 10 but it stopped and now with that Surface Pro and the other windows machines I get `D is not accessible. The parameter is incorrect'. I even put it on a Samsung smart TV - none will read the drv, ONLY THE LG! The LG also displays the DRV'S volume label and content filenames as well.
I want to copy these files before the drive fails as the catch here is the LG seems to produce one or two "unrecognized files' every time I use it and some of these videos are one-of family heirlooms! I want to avoid another $300 data recovery bill if possible. And if the LG can read it one would think there is a way forward.
Any suggestions will be most appreciated!
Since this update the Apple TV 4K can no longer connect to Dolby via HDMI. Immediately prior to this update - it worked.
Now, if you attempot to connect and set it to Dolby - the screen flashes the Apple TV screen on and off - it can't stabilze.
This happened immdeiately after the update.
Can I revert back to the prior software? Or, can you send me a version that does not have this issue.
I got 2 LG smart TV's running Software Version 06.00.15 and after this update WiFi has stopped working and the WiFi in both TV's will only stay connected when I am in All settings-->Network-->Wi-Fi Connection and the TV's are also feeling really slow in the menu but the moment I plug in a ethernet cable and disable WiFi everything works and the menu is smooth so I believe there is something up with this software version.
I have a iPhone 12 Pro Max, Laptop and some other devices on WiFi no issues at all.
The TV in the living room is a LG 49UJ701V the one in my bed room is a LG 55UK6100PLB.
Anyone got a suggestion I can try? I do not want to reset them because I do not want to calibrate them both again it's a pain.