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By woof
I have a couple of LG OLEDs in shared spaces, with external speakers, one via optical and the other via analog jack (confusingly named headphones). Whenever bluetooth headphones are used and then disconnected, the TV reverts to "internal" terrible audio. For non-technical people this is permanent. Do I have to train everyone to select the device from the long list or can I set a default?
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By ato53
Hello,
I have a new C4 TV.
Here is the problem I am facing, as well as a suggestion for improvement.
When you have an acoustic deficiency, it is much easier to use a headset (via bluetooth).
But the only current option is to switch the sound to the internal speakers when you activate the bluetooth.
It is still a shame to penalize other people who watch TV by no longer allowing the use of a good sound installation that you have (sound bar, ...) because a person needs an acoustic aid.
Would it be possible to add this combination (optical output + bluetooth) to satisfy everyone?
I add that I tried to place an optical splitter to combine the 2, however, there is a bug apparently because as soon as you turn off the headset, there is a white rectangle which probably indicates an error that appears very briefly but every few seconds, which makes TV viewing impossible.
Thanks for the follow-up
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By Charlie F
I’ve just got home after being away 2 years, and got the tv out of storage. When we try and watch the news live in the. Morning every few minutes the video and sound stop and then after a few seconds the circle appears and starts spinning. Then the program starts again and it’s fine for a little while, and then it stops again.
I have checked for updates of the TV OS and iView (2021 is the latest)
If I use iView on my iOS device and then airplay it to the tv it works fine with no problems. If I watch any program on iview that would have been prerecorded, even if I’m watching it “live” it’s fine.
I see a few people were having a problem with all iView programs back in 2022, but they resolved.
can anybody suggest any solutions?
Thanks
Charlie
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By herebedragons69
I purchased an LG 86" UT8050 4K UHD LED Smart TV (2024) from JBHIFI in Australia. The TV was wall-mounted and set up by a local installer. I discovered that my TV has Chromecast built-in. I tried casting music from Roon, but Chrome immediately crashed and the TV shutdown. I tried again and the audio was distorted. I shut down and tried again and the audio stuttered. I tried Chromecasting with Qobuz and Plex and got the same result on audio playing out to my Yamaha RX-V6A and the TV speakers. I then tried to play audio from the Plex App in the LG WebOS. That played fine, without any distortion.
Thinking this might have been a result of a hurried setup (the installer did this job "on the run" I reset the TV to factory defaults and set it up again. Everything went smoothly. But the problem with Chromecast persists. First time launching Chromecast the app crashed and the TV shutdown. 2nd try I got distorted audio to the receiver and to the TV speakers. Audio and Video are fine on all other apps. I can see no other faults.
I've been Googling this and not seeing much info other than a few threads where people are saying that the LG built-in Chromecast feature does not work. I saw that one person returned his TV and the replacement had the same issue with built-in Chromecast. Most discussions on this issue are hijacked by people using a Chromecast streamer or dongle as opposed to the built-in Chromecast. They often talk about turning off this or that specific Chromecast setting, settings that are not accessible with a TV with built in Chromecast
In the WebOs when I look at connected source devices Chromecast is there with a "Chromecast Settings" option. The settings have only one option and that is opt-in on sending crash data to Google. Apparently, Google is not monitoring the issue very closely.
I listen to mostly Hi-Res audio. I wonder if the issue is caused by the bitrate of 24-bit Hi Res flac files. I did notice that when I cast audio that was CD quality (16-bit), the distortion did not occur. This is weird though because in the past I have been able to cast 24-bit audio to Chromecast-enabled devices without any problems.
My TV says my firmware is up to date. I did not see a prompt to install a firmware update during setup. I've set software and app updates to be automatic.
Appreciate any help or even a "Hey, it's not just you, this is a known issue, I've got this problem too".
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By News Reporter
LG is committed to ensuring Life’s Good for customers around the world by integrating advanced technology into everyday life and evolving into a Smart Life Solution Company. In line with this, LG Australia recently partnered with Channel Seven’s Dream Home renovation series as an official sponsor. The series featured six pairs transforming suburban homes into Dream Homes, showcasing LG products in real Australian settings.
To raise awareness of the partnership and show how LG’s “Life’s Good with Optimism” commitment can make life at home just a little bit sweeter, LG Australia conducted a comprehensive campaign centered around optimism. This campaign leveraged various touchpoints to position LG as a brand that fosters connections and joyful living at home.
The campaign commenced with an exciting week-long giveaway in collaboration with Australia’s top breakfast TV program, Sunrise on Channel Seven. Airing daily, this game-show-style competition awarded real Australians a series of LG products to help bring their Dream Home visions to life, creating a sense of optimism and joy within the community.
LG Australia also launched an owned consumer promotion featuring renowned interior designer Kate Lawrence. For MyLG members, Lawrence offered two lucky Australians a professional room makeover, complemented by LG products and a voucher to purchase items for their Dream Home through a partnership with homewares retailer, Freedom.
An exclusive event was hosted at the newly renovated home of Dream Home contestants Lara and Peter to showcase how innovative technology can create delightful home experiences. This event was part of the lead-up to the Dream Home grand finale. It highlighted LG products in real Australian homes, promoted the LG Australia and Dream Home partnership, and communicated LG’s “Life’s Good” brand promise to a wide Australian audience.
A highlight of the event was a panel discussion featuring Dream Home Judge Rosie Morley, contestants Lara and Peter, LG Australia Marketing Director Gemma Lemieux and special guests Rhys and Liam, who also participated in the Dream Home series and renovated Lara and Peter’s home. The panel delved into the evolving role of the home and the significant influence of technology in maximizing joy and happiness in our personal spaces.
Guests were treated to a surprise reveal, courtesy of Australian entertaining expert Alex Cadger, who shared his tips and tricks to putting on the perfect party from his years of experience with his home catering company, The Blonde Butler. After a surprise reveal – the best part about a renovation show – of an exceptional grazing table, guests were invited to tour the home, get hands-on with LG products and enjoy an afternoon of food, drink and conversation.
To capitalize on the event’s momentum, participants spoke with Dream Home contestants about their experiences and shared insights into the role that smart technology plays in creating your dream space, no matter your expectations, and making life more enjoyable and fulfilling.
Following the Dream Home grand finale, the event at Lara and Peter’s home generated online buzz, showcasing LG as a brand that fosters connections and empowers Australians to live their best lives. Overall, the campaign increased consumer preference for LG as a brand that facilitates lasting connections, further reinforcing its position as a Smart Life Solution company.
To read more about LG’s Dream Home campaign, visit
link hidden, please login to view. Contributed by LG Australia
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Question
Colin Todd
After using iPlayer app on my lg nano TV when I tune to BBC 1 be, the audio starts in sync but rapidly goes to several seconds delay .
4 answers to this question
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