After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.
Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.
Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
By Marko D
Subtitles as well as all html elements beside video disappear on every website after 2 minutes. The only way to bring them back is to activate cursor with magic remote. This started happening around the beginning of July when new LG browser update rolled out. I managed to get around this by resetting TV to factory settings and evading browser update. This worked until 23rd of July when Web OS update came along . Thinking that problem might be solved i installed it. Turns out this update just integrated this browser error into the OS and now even after resetting to factory the problem cant be avoided. LG had just made the error which could be evaded by downgrading browser mandatory instead of fixing it. This is disgrace. If I had a company with 5 employees the update with error would have never entered circulation and even if it did I would not issue another update which would make error impossible to evade. LG has only billions of dollars and tens of thousands of employees and they do not notice such a major problem even after they have been informed by the users.
Anyone have a problem with this app running on LG 4K TV?
iPlayer app constantly buffers or locks up
I switch to NOW TV box (not app) & can watch iPlayer without an issue.
Also NETFLIX & other catch up apps work without any buffering or locking.
Interested to hear your thoughts....
Recently bought an LG Smart TV in Ireland. 43Nano796NE .
There is a button on the remote for Google assistant. Nothing happens when it is pressed. I downloaded the ThinQ app and have paired it to the TV and Google home assistant. I can turn on off the TV via Google and at best turn on Netflix via Google . Just wondering am I missing something else here given the button on the remote doesn't do anything? There is also a buttonn for opening up Disney plus and that doesn't open up the app. The app button for Netflix and Prime does work. Maybe a first world problem only. Apps for Ireland are not great, would love to be able to download Virgin media player and All Four.
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After using this LG "Smart TV" for about 2 years now, i can honestly say that it is one of the worst products i have ever paid for.
Constant and ongoing problems have long ago woken me up to the fact that i am never going to get what i paid for, or even enjoy using what is still being touted as a "Smart TV" even though after two years of disappointments though constant errors, freezing, crashing, lack of memory, lack of usable apps, lack of support (both through the product and through LG) Upgrades that dont actually upgrade anything and the ongoing lack of support for anything that is worth using through the Web Browser.
The lastest downgrade for this TV is the lack of support for YouTube through the Web Browser. I have seen a message at the top of the page within YouTube for some months arning that LG will soon stop supporting YouTube though the Web Browser. A few weeks ago this happened literally over night. I turned my TV on and went to use YouTube only to find that it just did not load, when it does load, its is so bad that you simply can not use the site. I thought about this and why LG would do this and i honestly think that this is their attempt to fix the problem with LG TV's having so little onboard memory that their TV's can not and do not work properly while using the Web Browser for more than 20 minutes without a forced close down.
So now they are forcing you to use the apps instead of the Web Browser and stopping support for anything that they can not monetarise through allowing the use of apps on their TV's. But the app is not stable and crashes or simply does not load, its quite ugly to use and not intuitive at all. But this is what we are now being forced to use.
Its becomes painfully obvious very quickly that LG dont allow you to change the Web Browser that they choose, you can not download another, because they dont want you to do that and too be honest, there simply is not enough onboard memory to allow for choice.
In conclusion, i will predict that its only a matter of time before they stop supporting the Web Browser all together and then they will have to take the word "Smart" out of all discription of their TV's.
I've had my LG SmartTV for about 4 years. Up until a few days ago, I was able to view YouTube videos without issue. However, about 3 days ago, I started having problems with YouTube. I can access YouTube and search for videos. But, when I try to start the video, the "waiting" circle appears and never goes away.
I've tried everything I can think of to troubleshoot this, including cold-starting the TV. But it's still happening. I thought it might be a YouTube problem. But, I'm able to view the videos on my desktop PC and via Roku, with no problem.
What's going on? Can anyone help...please???