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By Anurag Rathi
When I am trying to play premium content on hotstar, it is showing me the playback error. Please resolve this. In other devices it is working perfectly. I have raised this to hotstar they asked me to raise it to TV manufacturer. Attach is the screenshot of the issue.
By Debojit Kundu
Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?
Im quite perplexed. Im pretty well versed in IT and computers but can someone help me out here.
How the heck do I convert a recording from my LG Smart 4K TV into AVI or MP4 to play on my PC or in my car.
Its only video files at the end of the day.
Perplexed LG User
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After using this LG "Smart TV" for about 2 years now, i can honestly say that it is one of the worst products i have ever paid for.
Constant and ongoing problems have long ago woken me up to the fact that i am never going to get what i paid for, or even enjoy using what is still being touted as a "Smart TV" even though after two years of disappointments though constant errors, freezing, crashing, lack of memory, lack of usable apps, lack of support (both through the product and through LG) Upgrades that dont actually upgrade anything and the ongoing lack of support for anything that is worth using through the Web Browser.
The lastest downgrade for this TV is the lack of support for YouTube through the Web Browser. I have seen a message at the top of the page within YouTube for some months arning that LG will soon stop supporting YouTube though the Web Browser. A few weeks ago this happened literally over night. I turned my TV on and went to use YouTube only to find that it just did not load, when it does load, its is so bad that you simply can not use the site. I thought about this and why LG would do this and i honestly think that this is their attempt to fix the problem with LG TV's having so little onboard memory that their TV's can not and do not work properly while using the Web Browser for more than 20 minutes without a forced close down.
So now they are forcing you to use the apps instead of the Web Browser and stopping support for anything that they can not monetarise through allowing the use of apps on their TV's. But the app is not stable and crashes or simply does not load, its quite ugly to use and not intuitive at all. But this is what we are now being forced to use.
Its becomes painfully obvious very quickly that LG dont allow you to change the Web Browser that they choose, you can not download another, because they dont want you to do that and too be honest, there simply is not enough onboard memory to allow for choice.
In conclusion, i will predict that its only a matter of time before they stop supporting the Web Browser all together and then they will have to take the word "Smart" out of all discription of their TV's.
I've had my LG SmartTV for about 4 years. Up until a few days ago, I was able to view YouTube videos without issue. However, about 3 days ago, I started having problems with YouTube. I can access YouTube and search for videos. But, when I try to start the video, the "waiting" circle appears and never goes away.
I've tried everything I can think of to troubleshoot this, including cold-starting the TV. But it's still happening. I thought it might be a YouTube problem. But, I'm able to view the videos on my desktop PC and via Roku, with no problem.
What's going on? Can anyone help...please???