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Firmware 05.00.03 BUG

Arthur Dent

By Arthur Dent,
in LG webOS Smart TV Discussion

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Arthur Dent

Arthur Dent 3

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Hello

 

since upgrading my LGOLED55C9PLA firmware to 05.00.03 

every time I open a TV channel, I get the HOME menu bar at the bottom of the screen, not sure if a bug, or a bad idea, it has no disable option, feel I would like to roll back to the previous firmware, is this safe ? Is there an easy procedure ? Where do I get the previous firmware file from ?

 

thanks

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Arthur Dent

Hello   since upgrading my LGOLED55C9PLA firmware to 05.00.03  every time I open a TV channel, I get the HOME menu bar at the bottom of the screen, not sure if a bug, or a bad idea, it

StaLGker

En-US Pt-BR -- Gear button on controller Botão de engrenagem no controle -- All configs. (3 vertically arranged dots) Todas as configs. (3 pontos organizados vertica

td47

td47 53

Posted
Posted

@Arthur Dent I am not sure if the older firmware is held anywhere, but it is possible that someone on here MIGHT have a copy that can be posted on Dropbox or Google docs. I don't have it. By the way, I noticed there is a later firmware, 05.00.10 with minor bug fixes, might be worth trying that.

However, in the meantime, odd irritating issues have been fixed according to some posts I see, by turning off the QuickStart option:

  1. Press the Home/Smart button on your remote to bring up your launcher bar.
  2. Click the Settings icon in the top-right.
  3. Choose the All Settings option at the bottom.
  4. Choose the General menu from the left.
  5. Under Quick Start +, set it to Off.
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seucuca

seucuca 0

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On 12/18/2020 at 9:56 AM, td47 said:

@Arthur Dent I am not sure if the older firmware is held anywhere, but it is possible that someone on here MIGHT have a copy that can be posted on Dropbox or Google docs. I don't have it. By the way, I noticed there is a later formware, 03.00.10 with minor bug fixes, might be worth trying that.

However, in the meantime, odd irritating issues have been fixed according to some posts I see, by turning off the QuickStart option:

  1. Press the Home/Smart button on your remote to bring up your launcher bar.
  2. Click the Settings icon in the top-right.
  3. Choose the All Settings option at the bottom.
  4. Choose the General menu from the left.
  5. Under Quick Start +, set it to Off.

I think this "quick start" option is not for that !!

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seucuca

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On 11/22/2020 at 6:22 PM, Arthur Dent said:

Hello

 

since upgrading my LGOLED55C9PLA firmware to 05.00.03 

every time I open a TV channel, I get the HOME menu bar at the bottom of the screen, not sure if a bug, or a bad idea, it has no disable option, feel I would like to roll back to the previous firmware, is this safe ? Is there an easy procedure ? Where do I get the previous firmware file from ?

 

thanks

Same think here !! After the lastest firmware update, everytime I turn the TV on, I get that home menu bar on my face  !! Really annoying !! Please fix it !!

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td47

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9 hours ago, seucuca said:

I think this "quick start" option is not for that !!

I am sure it was not intended to be related to any odd bugs like an irritating "Home" display, but like many firmware updates, "odd" bugs continue to occurr, and I was merely passing on what some other users have found, that turning off that Quick Start setting (that is just supposed to make the TV boot up quicker) can have a beneficial affect. My "gut-feel" is that the Quick Start can prevent some "clearing down" and proper initialisation of certain key internal harware AND software items inside the TV, and result in odd bugs.  This is (slightly) analogous to rebooting your laptop instead of just putting it to sleep, as sometimes the previous memory image does NOT come in properly all the time.

Have either of you actually tried that, or even tried using the latest firmware that I quoted above (05.0.010)? I fixed the typo by the way.

If that latest firmware dated 8/12/2020 applied manually via USB does NOT fix your isse, you will need to report it to your country LG Support, this site cannot fix it for you, it is only a  peer-to-peer enthusiasts forum, and has NO influence over LG whatsoever.

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seucuca

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11 hours ago, td47 said:

I am sure it was not intended to be related to any odd bugs like an irritating "Home" display, but like many firmware updates, "odd" bugs continue to occurr, and I was merely passing on what some other users have found, that turning off that Quick Start setting (that is just supposed to make the TV boot up quicker) can have a beneficial affect. My "gut-feel" is that the Quick Start can prevent some "clearing down" and proper initialisation of certain key internal harware AND software items inside the TV, and result in odd bugs.  This is (slightly) analogous to rebooting your laptop instead of just putting it to sleep, as sometimes the previous memory image does NOT come in properly all the time.

Have either of you actually tried that, or even tried using the latest firmware that I quoted above (05.0.010)? I fixed the typo by the way.

If that latest firmware dated 8/12/2020 applied manually via USB does NOT fix your isse, you will need to report it to your country LG Support, this site cannot fix it for you, it is only a  peer-to-peer enthusiasts forum, and has NO influence over LG whatsoever.

I disabled this "quick start" feature, but the problem remains ! :(

I think I am using the lastest update 05.30.10 available. I did the update like two, three days ago, via internet.

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StaLGker

StaLGker 1

Posted
Posted

En-US

Pt-BR

--

Gear button on controller

Botão de engrenagem no controle

--

All configs. (3 vertically arranged dots)

Todas as configs. (3 pontos organizados verticalmente)

--

General

Geral

--

Additional config.

Configs. adicionais

--

Home config.

Configs. da página inicial

--

Automatically show home (Turn it off)

Início automático da página inicial (Desligue isso)

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seucuca

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Posted
Posted
On 3/9/2021 at 9:03 PM, StaLGker said:

En-US

Pt-BR

--

Gear button on controller

Botão de engrenagem no controle

--

All configs. (3 vertically arranged dots)

Todas as configs. (3 pontos organizados verticalmente)

--

General

Geral

--

Additional config.

Configs. adicionais

--

Home config.

Configs. da página inicial

--

Automatically show home (Turn it off)

Início automático da página inicial (Desligue isso)

It worked !!! Thanks !!! :)

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NotHappywithaBuggyLGFirmWa

NotHappywithaBuggyLGFirmWa 0

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Posted

Firmware upgrades mean that the vendor sold us crap to begin with.  There was once upon a time a thing called a Testing Department, whereby all software had to pass a batter of tests before being released.  Today, buggy software is INTENTIONALLY inflicted upon the user, nothing more than just the damn customer to manufacturer.  And now LG is doing it.

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td47

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Posted (edited)

@NotHappywithaBuggyLGFirmWa Whilst "There is no such thing as perfect software", that includes firmware.

However, this thread is about ONE specific thing where a default changed (to always display the app carousel on startup. And it is easy to change that default to off:

An easy fix has already been posted here:

Settings > General > Additional Settings > Home Settings > Home Auto Launch (toggle to off or disable).

Edited by td47
typo
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