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ARC on 2017 LG B7


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I have been trying for 2 days to get ARC to send audio to my new Anthem AVR from streaming sources. First off I installed a new Premium certified HDMI cable. I have enabled ARC and the Simplink (CEC) in the LG, digital sound is set it to Auto. I have enabled the same (ARC and CEC in the Anthem AVR. I always get the screen on the Anthem displaying "No Signal"! Is there some other hidden or hard to find setting to get the LG's ARC channel to work properly? Anyone else been through this problem and found a solution?

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@td47 I got it working! A new 4K Hdmi Premium cable did the trick. Its odd the other cable also states its 4K but it did not work. I am happy its going good now as I just received my SVS Atmos Height

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@td47  the sound setting on my B7 has a combined setting.  It is Optical/Arc  also if you want ARC you have to enable Simplink which is LG's version of CEC. I have done both but the only audio I get is out of the Optic port not the Audio Return Channel. I am getting a new Premium Certified HDMI cable today and will try that. If that doesn't work I  figured out a work around which will tell me if its the LG or the new Anthem AVR . I have a Oppo 205 BluRay player and it has ARC on its main output and also a dedicated Audio Out  HDMI which I will connect to the Anthem. If i have a functioning ARC channel then I know it is the LG if I don' it is more then likely the Anthem. I say this because the Oppo 205 is one of the most solid players ever I have not heard one squeak about its ARC not working.  I just don't know why this has to be such a struggle. I mean ARC has been around a number of years now it  should have all the bugs taken care of by now.

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@radtek2 That does sound rather like a B7 Firmware bug (it should be able to detect which is the "active" one).  Have you by any chance left the Optical/Toslink cable still in place and connected somewhere, as well as the HDMI? It does seem odd though that the settings combine 2 different output methods in ONE option/setting. My older LG has them separate.

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@td47 @td47 I don't know how all this got doubled up! ! But at first I did not have the optical audio out hook up I was just trying to get ARC to work. I do have it hooked up now so we can have sound while watch LG apps( Netflix and Amazon Prime). As you can see they are a combo choice but you have to have the Simplink on in order for the ARC to function. I just received the new HDMI cable this evening, Amazon's 2 day shipping took 4 days, so will start on it again tomorrow. I have downloaded the app to my phone which I like makes maneuvering the the Anthems menu easier. Why they would not have an on screen menu in a AVR at this price point who knows. But I digress will let you know if it works out.

Thanks for helping

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LG sound menu.jpg

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