Quantcast
Jump to content


  • 0

ARC on 2017 LG B7


Question

I have been trying for 2 days to get ARC to send audio to my new Anthem AVR from streaming sources. First off I installed a new Premium certified HDMI cable. I have enabled ARC and the Simplink (CEC) in the LG, digital sound is set it to Auto. I have enabled the same (ARC and CEC in the Anthem AVR. I always get the screen on the Anthem displaying "No Signal"! Is there some other hidden or hard to find setting to get the LG's ARC channel to work properly? Anyone else been through this problem and found a solution?

Link to post
Share on other sites
  • Answers 5
  • Created
  • Last Reply

Top Posters For This Question

Top Posters For This Question

Popular Posts

@td47 I got it working! A new 4K Hdmi Premium cable did the trick. Its odd the other cable also states its 4K but it did not work. I am happy its going good now as I just received my SVS Atmos Height

Posted Images

5 answers to this question

Recommended Posts



  • 0

@td47  the sound setting on my B7 has a combined setting.  It is Optical/Arc  also if you want ARC you have to enable Simplink which is LG's version of CEC. I have done both but the only audio I get is out of the Optic port not the Audio Return Channel. I am getting a new Premium Certified HDMI cable today and will try that. If that doesn't work I  figured out a work around which will tell me if its the LG or the new Anthem AVR . I have a Oppo 205 BluRay player and it has ARC on its main output and also a dedicated Audio Out  HDMI which I will connect to the Anthem. If i have a functioning ARC channel then I know it is the LG if I don' it is more then likely the Anthem. I say this because the Oppo 205 is one of the most solid players ever I have not heard one squeak about its ARC not working.  I just don't know why this has to be such a struggle. I mean ARC has been around a number of years now it  should have all the bugs taken care of by now.

Link to post
Share on other sites
  • 0

@radtek2 That does sound rather like a B7 Firmware bug (it should be able to detect which is the "active" one).  Have you by any chance left the Optical/Toslink cable still in place and connected somewhere, as well as the HDMI? It does seem odd though that the settings combine 2 different output methods in ONE option/setting. My older LG has them separate.

Link to post
Share on other sites
  • 0

@td47 @td47 I don't know how all this got doubled up! ! But at first I did not have the optical audio out hook up I was just trying to get ARC to work. I do have it hooked up now so we can have sound while watch LG apps( Netflix and Amazon Prime). As you can see they are a combo choice but you have to have the Simplink on in order for the ARC to function. I just received the new HDMI cable this evening, Amazon's 2 day shipping took 4 days, so will start on it again tomorrow. I have downloaded the app to my phone which I like makes maneuvering the the Anthems menu easier. Why they would not have an on screen menu in a AVR at this price point who knows. But I digress will let you know if it works out.

Thanks for helping

 1543358936_LGsoundmenu.thumb.jpg.57c4509d59d8e8277100fbb4869467bf.jpg

LG sound menu.jpg

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By News Reporter
      For much of the last decade, digital transformation, also known as DX, has become a top business agenda for companies across all industries. But what exactly is digital transformation and why should consumers care? Hopefully after reading this, you’ll have a better idea of what DX is and why LG has made this a priority going forward.
      In simplest terms, DX is an organization’s effort to accelerate its existing business model through the integration of advanced technologies. As a company centered around the concept of providing the best consumer electronics, appliances and services to make life better for everyone, LG Electronics is fully committed to digitizing its business model and modernizing its operations. This is why in 2019 we revamped our Cloud Center into the Digital Transformation Technology (DXT) Center to drive next-generation businesses such as big data, service platforms and LG ThinQ.

      As one of the key drivers of our digital transformation, LG ThinQ is much more than an artificial intelligence interface for LG home appliances. LG’s AI solution seamlessly combines new technologies and machines across its wide range of offerings, such as smart TVs, refrigerators, air purifiers and even vacuum cleaners.

      In 2018 alone, LG Electronics sold more than 70 million smart TVs and 5 million ThinQ-related home appliances across the world. While the popularity of these smart products was great news for LG, the sudden high level of activation were taking a toll on our servers and infrastructure. It was clear that LG had to fully digitalize, working closely with key partners to implement IoT solutions because although LG is proud of its strong manufacturing legacy, it was obvious that this transformation would require the know-how of different kinds of experts.

      Since the launch of LG Cloud, LG experienced a dramatic change in two key areas: cost reduction and the way we work. To increase efficiency, we focused on creating a serverless cloud environment that didn’t require large server racks that took up valuable space or needed regular maintenance. We wanted a system which service providers could manage everything themselves while ensuring it ran safely and securely 24/7. What we ended up with was a system that enabled LG to save up to 80 percent on development costs.

      Launching new services can be incredibly expensive and an organization’s development department would have to be certain that an investment was worth the money before committing. For businesses, the high initial costs of a new IT infrastructure project can kill an idea even before it gets off the ground.

      The way in which our employees are working has also changed for the better. Being able to work from the cloud gives employees space to have discussions with product development teams from the very beginning of a project. This makes working together much easier, especially on projects that involve many moving parts.
      Aligned with LG’s commitment to achieving a better life for all, the DTX Center will continue working tirelessly to implement even more new and innovative ways of working that bring more convenience to not only its consumers, but its valued employees as well.
      By Dr. Kim Dong-wook, DTX Center Head
      # # #


      link hidden, please login to view
    • By John Bizeray
      I recently updated the firmware on my  LG43UH610V.  Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
    • By News Reporter
      Utilizing VUNO’s AI Algorithm, LG’s X-ray Acquisition Software
      Reduces Analysis Time by Detecting Abnormalities in Images

      SEOUL, June 22, 2021 — LG Electronics (LG) today unveiled an improved X-ray acquisition software for the company’s Digital X-Ray Detector (DXD) line of medical imaging device products. The DXD software, developed in collaboration with , is LG’s first healthcare solution to utilize artificial intelligence. Paired with LG DXD, the advanced software provides a more convenient, more time-efficient way to generate and analyze X-ray images.
      Designed for large hospitals as well as private clinics*, LG’s DXD with X-ray acquisition software leverages advanced AI to help busy medical staff swiftly spot abnormalities in chest X-rays, reducing reading time by automatically flagging suspicious readings on the displayed image. Featuring VUNO’s clinically proven AI algorithm, LG DXD enables medical professionals to view original X-rays and AI-analyzed images at the same time, ideal for diagnosing pulmonary diseases such as tuberculosis, pneumonia or lung cancer. LG DXD can analyze X-rays for interstitial opacity, consolidation, pneumothorax, pleural effusion and nodule/mass then inform the medical provider of any abnormalities and provide an abnormality score with a colored heat map or contour that marks any lesions detected.
      LG is enhancing its range of high-quality medical solutions with the debut of a 14 x 17-inch wireless DXD with oxide panel that delivers high-resolution, low-dose images. The implementation of oxide and thicker cesium-iodide (CsI) scintillator and improved software means greater detective quantum efficiency (DQE) resulting in approximately 50 percent less radiation dosage. And with an IP68 rating, the new DXD is safe to use in dusty or wet conditions, while the eight hour battery life means easy portability and long usage times.
      “LG Digital X-Ray Detector is now even more powerful with the integration of VUNO’s AI technology,” said Jang Ik-hwan, senior vice president and head of the IT business unit of LG Electronics Business Solutions Company. “Our improved diagnostic tool will enable medical facilities to reduce incidences of misdiagnosis, provide faster analysis and assist healthcare professionals in detecting thoracic diseases early.”
      LG’s latest DXD medical solutions will be available starting in North America, followed by key markets in Europe and Asia.
      # # #
      * Relevant medical device certifications pending in relevant markets.

      link hidden, please login to view
    • By DaveM
      Following a recent update my TV keeps powering off (going into standby) and then takes several minutes to turn back on.
      I've been through all the troubleshooting steps including a full reset, unplugging all cables etc.
      I ordinarily have 3 devices connected to the TV - a Sony Amp (sky, pc, firestick), a nintendo switch and a PS5. The latter two using eARC for audio.   It has been set up this way since January with no changes or any issues at all.
      Recently a software update was pushed out and the issue first started within minutes afterwards and has since it has been a nightmare.  The TV will often go into standby after a few minutes use and will not turn back on.  Even properly pulling the power makes no difference.  The device will go to turn on and then click back into standby with the red light lit.  There has since been another update which I thought may be a fix for the issue but wasn't.
      I did find that pulling all the HDMI cables and turning it back on seemed to help it turn on but recently that hasn't been helping either.  The only "fix" is to wait about ten minutes where it will then usually turn on. IF the device stays on for more than 10 minutes it largely seems to then stay on without issue.
      I have tried doing various things like disabling CEC control incase something was sending a bad HDMI signal but that hasn't helped and obviously causes issues for the eARC devices.  
      Any ideas of anything to try, whether itmight be a s/w issue or is just a hardware failure? Thanks 
    • By [email protected]
      I have a couple of LG OLEDs in shared spaces, with external speakers, one via optical and the other via analog jack (confusingly named headphones). Whenever bluetooth headphones are used and then disconnected, the TV reverts to "internal" terrible audio. For non-technical people this is permanent. Do I have to train everyone to select the device from the long list or can I set a default?
       







×
×
  • Create New...