Quantcast
Jump to content
  • 0

ARC on 2017 LG B7

radtek2

Asked by radtek2,

 Share

Question

radtek2 Rookie

radtek2

Posted
Posted

I have been trying for 2 days to get ARC to send audio to my new Anthem AVR from streaming sources. First off I installed a new Premium certified HDMI cable. I have enabled ARC and the Simplink (CEC) in the LG, digital sound is set it to Auto. I have enabled the same (ARC and CEC in the Anthem AVR. I always get the screen on the Anthem displaying "No Signal"! Is there some other hidden or hard to find setting to get the LG's ARC channel to work properly? Anyone else been through this problem and found a solution?

Link to comment
Share on other sites
  • Answers 5
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

Popular Days

Popular Posts

radtek2
radtek2

@td47 I got it working! A new 4K Hdmi Premium cable did the trick. Its odd the other cable also states its 4K but it did not work. I am happy its going good now as I just received my SVS Atmos Height

Posted Images

5 answers to this question

Recommended Posts

  • 0
radtek2 Rookie

radtek2

Posted
  • Author
Posted

@td47  the sound setting on my B7 has a combined setting.  It is Optical/Arc  also if you want ARC you have to enable Simplink which is LG's version of CEC. I have done both but the only audio I get is out of the Optic port not the Audio Return Channel. I am getting a new Premium Certified HDMI cable today and will try that. If that doesn't work I  figured out a work around which will tell me if its the LG or the new Anthem AVR . I have a Oppo 205 BluRay player and it has ARC on its main output and also a dedicated Audio Out  HDMI which I will connect to the Anthem. If i have a functioning ARC channel then I know it is the LG if I don' it is more then likely the Anthem. I say this because the Oppo 205 is one of the most solid players ever I have not heard one squeak about its ARC not working.  I just don't know why this has to be such a struggle. I mean ARC has been around a number of years now it  should have all the bugs taken care of by now.

Link to comment
Share on other sites
  • 0
td47 Proficient

td47

Posted
Posted

@radtek2 That does sound rather like a B7 Firmware bug (it should be able to detect which is the "active" one).  Have you by any chance left the Optical/Toslink cable still in place and connected somewhere, as well as the HDMI? It does seem odd though that the settings combine 2 different output methods in ONE option/setting. My older LG has them separate.

Link to comment
Share on other sites
  • 0
radtek2 Rookie

radtek2

Posted
  • Author
Posted

@td47 @td47 I don't know how all this got doubled up! ! But at first I did not have the optical audio out hook up I was just trying to get ARC to work. I do have it hooked up now so we can have sound while watch LG apps( Netflix and Amazon Prime). As you can see they are a combo choice but you have to have the Simplink on in order for the ARC to function. I just received the new HDMI cable this evening, Amazon's 2 day shipping took 4 days, so will start on it again tomorrow. I have downloaded the app to my phone which I like makes maneuvering the the Anthems menu easier. Why they would not have an on screen menu in a AVR at this price point who knows. But I digress will let you know if it works out.

Thanks for helping

 1543358936_LGsoundmenu.thumb.jpg.57c4509d59d8e8277100fbb4869467bf.jpg

LG sound menu.jpg

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • Technophobe
      headphones and sound bar connection problems
      By Technophobe
      hello
      we just bought the LG OLED 65C1 tv.  on our previous Samsung tv we were able to use a Samsung sound bar connected via hdmi and wireless headphones that plugged into the audio port on the tv.   
       
      for some reason we can't get the sound bar and headphones to work at the same time.
       
      we have tried plugging sound bar into optical port rather than hdmi and the headphones into audio port but still we can't get them to work at the same time.
      what do I need to do to get both sound bar and headphones to work at the same time??
       
      thanks
    • News Reporter
      LG Electronics Announces New CEO and Other Changes to Aggressively Tackle 2022 and Beyond
      By News Reporter
      Advancing Business Portfolio with Greater Focus on Digital Transformation   

      SEOUL, Nov. 25, 2021 — LG Electronics (LG) today announced that William Cho, its Chief Strategy Officer, will also take on the responsibility of Chief Executive Officer effective December 1. LG’s top strategist since 2019, Mr. Cho was responsible for establishing LG’s Business Incubation Center and fostering new businesses opportunities in the form of in-house ventures as well as startup partners during his six-year tenure as president of LG North America.
      Having joined Goldstar in 1987 and spending four years in LG’s overseas office in Germany, Mr. Cho has a storied career including roles as president of LG Canada, Australia and the United States. A graduate of Pusan University, Mr. Cho received his master’s degree in business from Yonsei University in Seoul.
      Other notable changes include the appointment of Kim Byoung-hoon as Chief Technology Officer. Currently serving as the head of the Future Technology Center, Dr. Kim is being promoted to executive vice president and will simultaneously assume the roles of Chief Technology Officer as well as the new Information and Communication Technology leadership position.
      Jang Ik-hwan, a 31-year veteran of LG, is being promoted from SVP to EVP and will assume the top position at the Business Solutions Company after successfully growing the IT business portfolio to make LG one of the fastest-growing brands in the notebook, laptop and monitor business. SVP Eun Seok-hyun has been tapped to lead the Vehicle component Solutions Company as its third and newest president. Mr. Eun was previously responsible for growing the smart business division under the same company.
      Going forward, the new leadership team will accelerate changes focusing even more on customer value in pursuit of growth with each business unit assuming greater responsibility. Toward this end, LG will reorganize its Customer Satisfaction Management Center into the new Customer Value Innovation Office with oversight by the CSO. The role of the CVIO will be to more effectively identify and incorporate customer feedback and pain points into the product planning, development and sales processes. In addition, the Customer Experience Innovation Department under the Home Appliances and Home Entertainment Companies will be upgraded to Customer Experience Innovation Division.
      Also, to discover potential growth engines and expedite future innovations, the M&A department under the umbrella of the Chief Strategy Office will be elevated to division level for more resources. Similarly, to increase its focus on future trends and customer needs, LG’s Life Soft Research (LSR) department will be promoted to Life Soft Research Lab to increase its influence within the Design Management Center. And to speed up its digital transformation process related to customer experience, LG will elevate the AI Big Data department to division level under the watchful eye of the new Chief Data Office (CDO).
      All appointments are effective Dec. 1 with promotions going into effect on the first day of the new year.
      # # #

      link hidden, please login to view
    • Bevb
      HDMI ARC Not Working
      By Bevb
      I have a NANO91ANA LG TV connected via HDMI to a Yamaha RX-V677 Receiver. Normally when I turn the TV on it also turns the receiver on and I can control volume via the LG remote, whether it is an app on the TV or from another device connected to my receiver (Apple TV or cable box). Now the receiver is not turning on and ARC audio is not working. I think there may have been a software update the other day, but I'm not sure. However, everything was working properly until last night. The last time this happened it seemed to correct itself (it seems to be kind of sporadic), but this time it did not. I do not know what to do to correct this, but it is a major pain as I'm now having to deal with 4 remotes, plus I can't get sound out of my surround speakers when using an app on the TV.  Any suggestions would be appreciated.
    • News Reporter
      LG Wins AutoSens 2020 Vision Award for Collaboration With Mercedes-Benz
      By News Reporter
      LG Continues to Push the Limits of Future Mobility with Advanced ADAS Technology

      SEOUL, Nov. 25, 2021 — LG Electronics (LG) and Mercedes-Benz AG were named joint winners this week at the annual AutoSens Awards, a global celebration of autonomous driving and advanced driver assistance systems (ADAS).
      Every year the AutoSens conference recognizes companies for innovations in six categories of which LG was nominated in two: 2020 Vision Award and Hardware Development of the Year. The 2020 Vision Award was bestowed to LG and Mercedes-Benz in recognition of their influence, sustainability, contribution to the industry and inspiration to future technologies. The Hardware Development of the Year award was given to LG for successfully commercializing its front multipurpose camera technology beyond the concept stage. LG and Mercedes-Benz have been on ADAS camera technology for the past seven years, seeing the fruits of their labor commercialized in the new sedan which launched last month.
      First started in 2015, the AutoSens Awards celebrates the best innovations and innovators in ADAS and autonomous vehicle technology. Every year, representatives from automakers, suppliers, research labs and academia take part in AutoSens online communities, conferences and training modules, exhibition events and workshops to better understand the fast-growing autonomous vehicle industry, which could not exist without ADAS technology.
      Dr. Park Young-kyung, a Vision AI expert at LG, and Dr. Benjamin Marx of Mercedes-Benz’ multi-purpose camera team accepted the award and delivered a speech where they described the rewarding experience of working together for many years to develop a camera solution that improved real-life safety and met the strict European NCAP safety requirements. The state-of-the-art technology developed by the two companies is capable of taking advantage of deep learning and multi radar sensors to deliver significantly more environmental data to the central processing unit for analysis. More data results in better analysis and greater safety.
      “Demonstration value to our automotive customers is the ultimate reward for LG,” said Dr. Kim Jin-yong, president of the LG Vehicle component Solutions Company. “Being honored together with Mercedes-Benz is very meaningful to LG as we strive to contribute toward innovation in future mobility.”
      # # #

      link hidden, please login to view
    • Spoll
      OLED65B6P B6 newer version webos for more apps like HBO max paramount+
      By Spoll
      It would be great if I didn't need to use an Amazon fire stick on my awesome oled tv to get the apps I want.
      Please update the webos to at least 4.0 on modelsOLED65B6PB6
       

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...