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Stefanie

“No Signal” From Cable Box

Question

Hello!

Cable was working fine.  Had to unplug TV and cable to reboot because the TV screen kept cutting to black and was up to about 30 seconds each time (it gets progressively longer, until I unplug the TV and cable box, and do the hold-the-on-button-for-10-seconds-and-start-over fix, which has worked in the past for this problem, as well as the app restarting for memory thing).  Well, now I’m unable to get the cable signal back.

— I swapped cable box from HDMI 1 to 2 and Apple TV from 2 to 1.  No signal from cable in HDMI 2, but Apple TV worked in 1.

— Bought new HDMI cord.  No signal.

— Restarted the TV from scratch and re-setup everything   No signal.

— Called cable company and had them troubleshoot.  No signal.

— Hooked cable box to another TV.  Bam!  Signal!  Works fine!

So, why won’t the TV recognize the cable box?  I have Consolidated Communications, but cable’s worked when accidentally set to AT&T, as well as Comcast in the past.

Sorry if I sound dramatic, but I’m really, really irritated that I spent $1900 on a TV that has to be rebooted multiple times a week, and the fact that I’ve seen posts on here regarding the app reset problem dating back to 2017, yet LG’s chosen not to fix this issue.  It’s ridiculous. 

Edited by Stefanie
Clarification.

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