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Unable to connect to wifi
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By Fredrik Andersson
Hi,
I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.
First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.
Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.
Any ideas what could be wrong?
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By Charley
On my LG 'smart' TV now for some reason I can now only watch the LG channels but not the fiber-optic programming on wi-fi . The HDMI 1 feed I normally use shows 'dark' on the Dashboard even though I can get the green checkmark on it. How do I reconnect it? The Dashboard shows my feed as ethernet/cable; which is wrong but efforts to correct it have failed so far.
Chemicals Industry -
By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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By elixir101
Why do I get this error message below on the TV, do I need to get a MAC address secured from EE, or is this a misleading error?
I have tried all the usual reboot, recycle, plug and unplug on both the LG TV and EE Smart Hub but nothing changes. Also tried Wired connection via Ethernet (LG TV acknowledges there is an Ethernet connection but still no internet):
TV: LG OLED48A26LA (2022) OLED HDR 4K Ultra HD Smart TV
Router: EE Smart Hub Plus
SOLVED: Parental control locks were on, with set schedule for wifi pause!
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By PZoli
After software update the bluetooth of my 43UR78003LK.AEU TV not work. Can't discover new sound output and can't connect to headset. It's new problem, before update it worked fine.
Model is 43UR781C0LK
Software version is 23.25.40
webOS TV version is 9.2.2-58
What can I do?
Thanks, Best regards.
Zoltan
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Question
Yvette
Still unable to connect to wifi. Unplugged TV from the wall. Unplugged/reset the router. Factory reset on TV. Any suggestions on how to get tv to connect to my wifi network?
4 answers to this question
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