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I have setup a home network in Windows 10, I think it uses DLNA. I can play all the files from the computer or the USB stick in the router with no issue but the external subtitles (correctly named) are not working in my 65C9, only internal ones.
If I access the same files in the network from a computer, there is no problem and subtitles are shown, it's only the TV not displaying them.
Can someone help in how to make external subs work when played from a local network or what to check?
By siddhant choudhary
The recently released version of hotstar app for smart tv's is not up to the mark. You can not select the video quality nor can you turn on the subtitles option coz that option does not exists.can any one tell me if its just with my version or if its everyones headache?
By Sushmita banerjee
How to download Google play store in LG smart TV 32LH576D
By Debojit Kundu
Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?
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For those who get frequent WiFi connection drop-outs, I picked this bit of useful info from another forum. Note that this may well apply to many other LG models than the C9, as they often use common WiFi internal cards/modules:
Problem: C9 [or other models] will lose the wireless connection and you have to reconnect daily (but wired is stable);
Conditions: TV is connected to a 5GHz router;
Cause: (1) the router may be unstable on the 5GHz band [possibly too far from router]; (2) the router has the 5GHz band set on a higher channel - over 100;
Resolution: (1) change the TV to the 2.4GHz band
(2) set the channel [in the ROUTER advanced WiFi settings]!! for the 5GHz band below 100 (ex. 40-50) - [channel 36 is often OK]."
By Allan B
I am in the process of moving my WiFi to a 4G carrier. I was testing the 4G modem and needed to move back to the Broadband modem for a day - I found that the BB password was not kept on the LGWEBOS TV. Similarly when I moved back to the $G modem I had to re-enter that. This TV is the only device that I have which does not remember passwords
Is there a way of placing a support ticket for a change to the OS
Hi, I have an LG WebOS Smart TV that after the last firmware update the Wi-Fi Connection stop working properly. When I try to connect to my network, it will instantly disconnect or it will freeze my TV.
Model: LG 55UF6450-UA (bought it on November 2015)
Also, I don't know if it is relevant but my TV is a US version that now I have it with me in Costa Rica, Central America.
I've tried everything posted on the internet and forums:
- Connecting to my cellphones hotspot (worked for about 5 min the first time I try it and then stop working and would work again when I tried to reconnect).
- Change the DNS to google's DNS. (Once I was able to do it but didn't fix the issue, and also first I need to be able to connect to a network for the TV to enable the option for changing manually to static ip's).
- Doing factory reset won't fix it.
- Changing the Country/Region/Time zone won't fix it.
- Changing to manual time won't fix it.
- Can't do the downgrade procedure posted on this forum for two reasons: because you need to be able to connect to the wifi or via ethernet and it isn't working, and also I can't find an older versión of my firmware.
I am pretty sure that I need to downgrade or even just do a fresh installation of the actual the firmware, but I can't find the right way to do it. Maybe with an LG service remote? but again, I need to first get on my hands a working firmware version for my TV right?
By wayne sharratt
link hidden, please login to view for Windows 10 Hello , I own a 55UM7400PTA smart TV and the so called web browser that comes with all of these smart tv need to have added to these smart tv in all smart tv the web browser called Google Chrome , which at the moment is not compatible with any LG smart tv,
The current web browser which comes with the LG smart tv is OUT OF DATE for the browser side of things, to keep up with the times, you people need to make available for all users a LG smart TV update so the Google Chrome can be added to all LG smart TV download updates to be added to the smart tv.
When you turn on tv and go to the standard web browser that come with the LG smart TV and go into it and when looking up on the web browser internet it all say this web browser is OUT OF DATE
So please if you people can design a download for the LG Smart TV s of the world so that Google Chrome can be down loaded at the moment when you try to download the google chrome it say s NOT compatible
PLEASE DESIGN A GOOGLE CHROME TO SUIT THE LG SMART TV BY ADDING THE CURRECT UPDATE OF GOOGLE CHROME THANT CAN BE UPDATED TO ALL LG SMART TV S ....THANK YOU
Please let me know how you can forward with this , issue that everyone seems to want , I like the LG smart tv but having said that there are other brands which do have google chrome running on there Smart TV s ....
Thank You for your time
Really hope you can do something about this ????
Wayne Sharratt 🙂
Name wayne sharratt
Email [email protected]