Quantcast
Jump to content

Has LG crippled my smart TV


Recommended Posts

After purchase my LG smart tv was able to pick up DTT (digital Terrestial Transmitters in the local area. These channels failed to work after some time and it was assumed that they were switched off due to the never ending wait for South Africa to migrate fully to digital.

However tuning my sons Hi Sense tv the said channels were found and indeed are operational as  digital HD channels

Returning to my LG tv i changed the location to digital , retuned and lo and behold the digital channels appeared on a multiplex on uhf  channel 49 (8mhz) however within a few minutes they disappeared never to be seen again isn spite of much time and many alternative settings.

I have tried changing location, adding  channel 49 UHF manually which shows full signal strength and quality, but gives no digital programmes found.

I have had to revert to the 4 terrestial channels to get any tv operation at all.

I believe that my set has been crippled by LG. I am highly upset considering the cost of a uhd TV thats not capable of performing ito its original specification or  at its best.

Any advice on how to obtain a working system ( frimware has been updated ) or the legal route to go to resolve this issue would be welcome.

NB as a retired broadcast technologist i do have some knowledge of the industry so would welcome any technical perspectives if i have missed something

thanks Mikei

Link to comment
Share on other sites

Thanks for response- at least somone read my post.

Channels are normal broadcast channels received on a normal Aerial. I all other respects tv is fine on iptv etc.

I have found out that my firmware version is not used anywhere else and is an upgrade on the uk and other PAL reception areas. All other firmware upgrades are documented on LG support site but not this one.

Thanks Again for interest.

Link to comment
Share on other sites

  • 3 months later...

Hi Zedric 

I have just picked up this post when browsing. I have similar gripes with LG. My story is a bit long for a non-typist but I do believe SA is being crippled by the built in Geolocation , Southern Africa.  Bought 49" TV on 27 Nov 19, got marvelous internet by inputting my VPN. After 17 days, settings gone and could not be put in again. LG  Cape Town changed the unit and the new one cannot input the settings either. Now I find out that I am blocked by Netflix AND Youtube from accessing certain videos that I can access on my PC using VPN. The internet is not "open".  

This also means if I go to UK, the TV will be useless as a smart TV. Back to using pay- for cable TV, like an old TV.  Very expensive upgrade for me now that I have to revert to using PC. 

BTW, I have automatic updates set on TV so they can manipulate the software as they please.

Glad to chat to a techie in the broadcast trade. I am not trained but can digest information well.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By News Reporter
      Worldwide Viewership Set to Grow With Global UI Rollout and
      Service Expansion Into New Markets

      SEOUL, Sep. 19, 2023 — LG Electronics (LG) is introducing LG Channels 3.0, the latest version of its exclusive, free streaming service. Featuring a new UI with improved navigation, more engaging placements for content discovery and an enhanced channel guide, users will easily be able to discover the content that resonates with them. LG Channels 3.0 is rolling out in South Korea this month, and will arrive in other markets, including US, starting in October.
      LG Channels has consistently ranked among the top-five most accessed apps on LG Smart TVs across all regions where the service is offered, attracting an increasing number of viewers with its premium lineup of news, sports, movies, TV Series and exclusives.1 With its carefully curated lineup of programming, LG Channels is now set to provide upgraded usability that allows users to conveniently search, discover and enjoy their favorite content.
      Reflecting the main content consumption patterns of LG Channels’ users, the new UI is organized into three pages – Home, Live and On Demand– that make it easier to take advantage of the different services offered on LG’s free content platform.
      The Home page features a large, highly visible rotating carousel at the top of the screen to provide easy access to featured channels, curated collections and premium On Demand content. From the Live page, they can now play live broadcast channels directly from within the LG Channels app. Additionally, the new channel guide covers only half of the screen, allowing users to see what’s on and choose what to watch next while continuing to watch their current viewing choice.
      The On Demand tab allows users to select their favorite types of content including movies, TV shows and receive recommendations from Popular Now category ensuring a smooth binge-watching experience.
      Already available in 27 countries2 globally, LG is accelerating the growth of its content service by entering new territories and adding to its already impressive content lineup.
      # # #
      1 Based on LG Internal data.
      2 US, Canada, Brazil, Mexico, Argentina, Chile, Colombia, Peru, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Korea, Australia and Japan.

      link hidden, please login to view
    • By News Reporter
      A Wide Selection of Apple Originals, Hit Shows and Feature Films
      Now Free for LG Smart TV Users Around the World for Limited Time Only


      SEOUL, Sep. 1, 2023 — LG Electronics (LG) is offering eligible LG Smart TV users in 81 countries1 the opportunity to enjoy three months free of Apple TV+. Owners of a compatible 4K and 8K LG Smart TV (2018 models and later) can redeem the 3-month free trial within the Apple TV app starting August 31 to November 12.2
      Apple TV+ offers premium, compelling dramas and comedies, feature films, groundbreaking documentaries as well as kids and family entertainment, including hit series “Silo,” “Hijack,” “Foundation,” Emmy Award-winning global phenomenon “Ted Lasso,” as well as the upcoming third season of Emmy, SAG and Critics Choice Award-winning drama “The Morning Show,” and new limited series “Lessons in Chemistry,” starring and executive produced by Academy Award winner Brie Larson. Highly anticipated feature films coming soon to Apple TV+ include Martin Scorsese’s acclaimed “Killers of the Flower Moon,” “Napoleon,” starring Academy Award winner Joaquin Phoenix from Academy Award nominated director Ridley Scott and produced by Scott and Academy Award nominee Kevin Walsh; the star-studded spy thriller “Argylle,” with Henry Cavill, Sam Rockwell, Bryce Dallas Howard, Bryan Cranston, Catherine O’Hara, John Cena, Dua Lipa, Ariana DeBose, Samuel L. Jackson and more.
      LG is constantly working to deliver the best viewing experience with a vast library of content, cutting-edge picture quality and immersive audio. What’s more, all LG Smart TVs make it easy for viewers to discover and enjoy the engaging content through the intuitive, easy-to-use webOS platform.
      # # #
      1 Available in Australia, New Zealand, Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, Sri Lanka, Thailand, Taiwan, India, Korea, Austria, Belgium, Luxembourg, Netherlands, Czech Republic, Slovenia, Slovakia, Germany, Switzerland, Spain, France, Cyprus, Greece, Italy, Malta, Estonia, Latvia, Lithuania, Bulgaria, Hungary, Poland, Portugal, Denmark, Finland, Norway, Sweden, Ireland, United Kingdom, US, Canada, Argentina, Colombia, Chile, Mexico, Bolivia, Paraguay, Peru, Belize, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Honduras, Nicaragua, Panama, Puerto Rico, Trinidad and Tobago, Venezuela, Brazil, Belarus, Ukraine, Gambia, Ghana, Uganda, Egypt, Armenia, Azerbaijan, Oman, Qatar, United Arab Emirates, Jordan, Lebanon, South Africa, Saudi Arabia and Israel.
      2 Offer ends November 12. Offer available on 2018-2023 LG 4K and 8K Smart TV models in the Apple TV app. Valid only for new subscribers to Apple TV+ in your region, age 13+. Limited one offer per TV and Apple ID. Plan automatically renews at your region’s price per month until cancelled. Requires Apple ID with payment method on file. Terms and Apple Privacy Policy apply; see the applicable terms at  link hidden, please login to view. Compatible products and services required. Cannot be combined with other offers providing access to the same service. Apple TV+ is a service mark of Apple Inc.

    • By News Reporter
      Delivering the First Commercial Implementation of HCA Specification 1.0,
      Company Expands Smart Home Ecosystem Through Partnerships With Other Brands
       
      SEOUL, Aug. 29, 2023 — LG Electronics (LG) is set to present the first commercial implementation of the Home Connectivity Alliance’s HCA Specification 1.0, enabling cross-brand appliance connectivity through the LG ThinQ smart home platform. By the end of this year, consumers will be able to control appliances from diverse brands, such as Samsung and Vestel, with the intuitive-to-use ThinQ app, providing seamless interconnectivity and a smarter, more convenient home.
      With a firm commitment to customer experience innovation, LG has joined with other brands to bring the elegant simplicity of cross-brand compatibility to major markets worldwide, including South Korea, the United States and Europe. The partnership will initially cover major appliance product categories, such as washing machines, dryers and dishwashers, and will gradually be expanded to other types of appliances in the future.
      The widespread adoption of HCA Specification 1.0 to development makes it possible to monitor and control various brands’ home appliances and air solutions using a single application. With the ThinQ app, users just have to register their compatible products, and then they’re ready to enjoy the ease and time-saving freedom of one-stop device management. Those with an LG washing machine and a Samsung dishwasher in the home, for example, will no longer have to switch between each manufacturer’s app to set their preferred wash cycle and cleaning settings.
      The arrival of true cross-brand interconnectivity is the realization of the HCA’s vision for a seamlessly unified smart home experience. Founded in January 2022 and comprising a number of smart home solutions manufacturers, the HCA aims to provide cloud-based interoperability between the smart home platforms of its member companies. As a board member of the alliance, LG has been working closely with other appliance makers, including Samsung and Vestel, to drive the adoption of HCA Specification 1.0, with the ultimate goal of enhancing user convenience.
      Committed to expanding the smart home ecosystem, LG has also actively supported the work of the Connectivity Standards Alliance (CSA), a global organization dedicated to developing open communication protocols for smart home devices. LG contributed to the development and standardization of the Matter protocol, an Internet Protocol-based home IoT communications standard led by the CSA.
      “LG ThinQ enables a seamlessly interconnected home appliance ecosystem that will provide new smart home experiences to customers around the globe,” said Jung Ki-hyun, executive vice president and head of platform business center. “LG will continue to expand compatibility between ThinQ and other HCA members’ smart home platforms.”
      # # #

      link hidden, please login to view
    • By Darshan Giri
      I was unable to install the remote control app(on TV) after bundling with Sandstorm webdriver code. Getting below error. ares-install ERR! [com.webos.appInstallService failure]: luna-send command failed <update manifest file failed>
  • Similar Tagged Content

×
×
  • Create New...